Services Engagement Manager - Quality Cloud
Veeva Systems, Inc.Massachusetts - Boston
Remote Full-time
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Experience Level
Manager
Qualifications
Required Qualifications:Proven experience in software implementation, preferably in the life sciences sector. Strong understanding of quality management systems and regulatory requirements in life sciences. Excellent communication and interpersonal skills. Ability to work collaboratively within teams and manage multiple projects simultaneously. Proven track record in managing client relationships and expectations.
Veeva Systems is a pioneering mission-driven organization in the industry cloud sector, dedicated to accelerating the delivery of therapies to patients by empowering life sciences companies. As one of the fastest-growing SaaS companies in history, we achieved over $2 billion in revenue last fiscal year, with substantial growth opportunities on the horizon.
Our core values include: Do the Right Thing, Customer Success, Employee Success, and Speed. As a unique public benefit corporation (PBC), we prioritize balancing the interests of our customers, employees, society, and investors.
As a Work Anywhere company, we offer the flexibility to work from home or in the office, enabling you to thrive in your ideal environment.
Join us in transforming the life sciences industry, as we strive to make a positive impact on our customers, employees, and communities.
The Role
The Services Engagement Manager (SEM) plays a crucial role in ensuring our Quality Cloud customers are set up for success, embodying the entire value proposition behind a Quality Cloud Implementation.
This pivotal position is integral to the sales cycle and project delivery, acting as a solution expert in close collaboration with the Veeva Sales and Services Teams.
Our ideal candidate possesses a passion for Software Implementation and expertise in Life Sciences Quality Sales. You will be responsible for structuring tailored solutions, setting clear expectations, and outlining appropriate project charters, including staffing, timelines, and costs. Deliverables include RFx Responses, proposals, and Statements of Work (SOW), as well as recommendations for implementation partners and strategic team alignment before project initiation.
This is a full-time, remote role with no specific location requirement, provided you are near an airport to meet future travel needs.
About Veeva Systems, Inc.
Veeva Systems, Inc. is a leader in cloud-based solutions for the life sciences industry, dedicated to enhancing the efficiency and effectiveness of bringing therapies to market. With a commitment to social responsibility and a focus on customer and employee success, Veeva is at the forefront of innovation in the SaaS space.
Similar jobs
Browse all companies, explore by city & role, or SEO search pages.
