Shift Lead

Insomnia CookiesIndianapolis IN (IUPUI)

On-site Part-time

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Experience Level

Manager

Qualifications

Strong leadership and communication skills. Experience in a customer service or retail environment preferred. Ability to multitask and prioritize in a fast-paced environment. Passion for baking and cookies. Team-oriented with a positive attitude.

About the job

As a Shift Lead at our Indianapolis bakery located at 917 Indiana Ave. Indianapolis, IN 46202, you will take the helm of our team during both day and night shifts! You will embody the spirit of "Owning the Night" by forecasting the business flow for a successful shift. Your proactive leadership will involve crafting orders, suggestive selling, baking, and engaging with customers, all while ensuring that your leadership as a proud Insomniac contributes to a productive and enjoyable environment for everyone!

PERKS OF BEING A SHIFT LEAD:

• Flexible part-time work schedules

• Paid vacation and sick leave

• Engaging training and mentorship programs

• Pet insurance to care for your furry friends

• Job security with a rapidly growing and reputable company

• Opportunities for career advancement and promotions

• A dynamic and fun team atmosphere

• Employee discounts and complimentary cookies with every shift!

YOUR ROLE AS A SHIFT LEAD:

• Deliver exceptional customer service and high-quality products to enhance guest experiences in our bakeries.

• Assist store leadership in maintaining operations during your shift by communicating essential information, monitoring production efficiency, and ensuring the team adheres to company standards and procedures while also aiding in training and coaching team members.

• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the Cookie Crew.

• Collaborate and support the Cookie Crew.

• Ensure a safe and clean working environment for guests and staff while adhering to food safety practices.

About Insomnia Cookies

Insomniac Cookies is a beloved bakery chain known for its delicious, freshly baked cookies and exceptional customer service. Our Indianapolis location is part of a rapidly expanding company dedicated to creating a fun and engaging atmosphere for both our employees and customers.

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