Shift Leader

Insomnia CookiesHouston TX

On-site Part-time

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Experience Level

Experience

Qualifications

DESIRED SKILLS AND EXPERIENCE:• Minimum of 1 year of experience in a customer service-focused role• Strong leadership and communication skills• Ability to work in a fast-paced environment• Passion for delivering excellent customer experiences

About the job

Join us as a Shift Leader at our bustling Rice University store located at 2520 Rice BLVD, Houston TX 77005! As the driving force behind our bakery during both day and night shifts, you will embody the spirit of 'Owning the Night' and ensure a seamless operational flow throughout your shifts. With a hands-on leadership approach, you will engage in order preparation, suggestive selling, baking, and fostering customer relationships while taking pride in creating a productive and enjoyable atmosphere for your team and patrons!

PERKS OF BEING A SHIFT LEADER:

• Flexible part-time work schedules

• Access to Pay on Demand – get your earned wages at the end of each day!

• Paid vacation and sick leave

• Engaging training and mentorship programs

• Pet insurance for your furry companions

• Job security with a fast-growing and reputable company

• Clear paths for growth and promotion

• Be part of a vibrant and fun team environment

• Employee discounts and complimentary cookies with every shift!

WHAT YOU'LL DO AS A SHIFT LEADER:

• Deliver exceptional customer service and high-quality products throughout each guest's experience in our bakeries

• Assist store leadership by ensuring smooth operations during your shift, relaying important information, monitoring production efficiency, and holding team members accountable to company standards

• Prioritize and assign tasks related to baking, cashiering, packaging, and maintaining cleanliness while leading the Cookie Crew

• Collaborate and support the Cookie Crew team

• Maintain a safe and clean working environment while adhering to safe food handling practices

• Oversee cash handling and deposits throughout your shifts

About Insomnia Cookies

Insomnia Cookies has been satisfying late-night cravings for over a decade, offering a unique blend of warm, delicious cookies and exceptional service. Our commitment to quality and customer satisfaction sets us apart as a favorite among cookie lovers, and we are dedicated to fostering a fun and dynamic work environment.

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Join us as a Shift Leader at our bustling Rice University store located at 2520 Rice BLVD, Houston TX 77005! As the driving force behind our bakery during both day and night shifts, you will embody the spirit of 'Owning the Night' and ensure a seamless operational flow throughout your shifts. With a hands-on leadership approach, you will engage in order preparation, suggestive selling, baking, and fostering customer relationships while taking pride in creating a productive and enjoyable atmosphere for your team and patrons! PERKS OF BEING A SHIFT LEADER:• Flexible part-time work schedules• Access to Pay on Demand – get your earned wages at the end of each day!• Paid vacation and sick leave• Engaging training and mentorship programs• Pet insurance for your furry companions• Job security with a fast-growing and reputable company• Clear paths for growth and promotion• Be part of a vibrant and fun team environment• Employee discounts and complimentary cookies with every shift! WHAT YOU'LL DO AS A SHIFT LEADER:• Deliver exceptional customer service and high-quality products throughout each guest's experience in our bakeries• Assist store leadership by ensuring smooth operations during your shift, relaying important information, monitoring production efficiency, and holding team members accountable to company standards• Prioritize and assign tasks related to baking, cashiering, packaging, and maintaining cleanliness while leading the Cookie Crew• Collaborate and support the Cookie Crew team• Maintain a safe and clean working environment while adhering to safe food handling practices• Oversee cash handling and deposits throughout your shifts

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