Shift Leader

Insomnia CookiesOttawa, ON

On-site Part-time

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Experience Level

Experience

Qualifications

Strong leadership and communication skillsAbility to work in a fast-paced environmentPassion for customer service and team collaborationPrior experience in a supervisory or leadership role is a plus

About the job

Now, we are thrilled to expand our late-night cookie offerings to Ontario and are in search of a dynamic SHIFT LEADER for our brand-new Ottawa, ON location. At Insomnia Cookies, we are more than just a cookie company; we are a thriving community of Insomniacs. While our cookies are undeniably the best, it’s our team members who create the magic that makes Insomnia Cookies a wonderful place to work. If you’re driven to succeed, passionate about sweets, and have big dreams, we want to meet you!

Explore our videos to discover more about us!

Who We Are!

Insomnia Cookies Timeline

Core Values

PERKS OF BEING A SHIFT LEADER:

• Flexible part-time scheduling

• Paid vacation and sick leave

• Engaging training and mentorship

• Job security with a reputable, growing brand

• Opportunities for growth and advancement

• Fun, energetic team environment

• Employee discounts and complimentary cookies with every shift!

About Insomnia Cookies

Insomnia Cookies is a unique dessert company that has grown from a college dorm room concept to a cult favorite in the cookie delivery industry. With a mission to satisfy sweet cravings day and night, we pride ourselves on our delicious offerings and our vibrant team culture.

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Shift Leader

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Insomnia Cookies began as a vision in a small university dorm in Philadelphia, where a group of friends, driven by late-night cravings, sought to create something delightful. In 2003, our founder Seth took the initiative to satisfy those cravings, and fast forward 20 years, Insomnia Cookies has evolved into a beloved brand with a passionate community of cookie enthusiasts who enjoy warm, delicious treats delivered at any hour. Now, we are thrilled to expand our late-night cookie offerings to Ontario and are in search of a dynamic SHIFT LEADER for our brand-new Ottawa, ON location. At Insomnia Cookies, we are more than just a cookie company; we are a thriving community of Insomniacs. While our cookies are undeniably the best, it’s our team members who create the magic that makes Insomnia Cookies a wonderful place to work. If you’re driven to succeed, passionate about sweets, and have big dreams, we want to meet you!Explore our videos to discover more about us!Who We Are!Insomnia Cookies TimelineCore Values PERKS OF BEING A SHIFT LEADER:• Flexible part-time scheduling• Paid vacation and sick leave• Engaging training and mentorship• Job security with a reputable, growing brand• Opportunities for growth and advancement• Fun, energetic team environment• Employee discounts and complimentary cookies with every shift!

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Embark on a journey to cultivate a more rewarding financial future for all Canadians.At Neo, our mission is to transform the financial landscape for Canadians. Working in a dynamic and rapidly expanding tech startup presents its challenges—it's fast-paced, complex, and demanding—but the rewards are significant. Founded in 2019, Neo has quickly established itself as one of Canada's leading fintech firms, recognized for its innovative approach and exceptional growth.#1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company to ever secure three consecutive wins!#1 Fastest Growing Company in Canada for 2024 by Globe & MailLeading mobile applications and credit card offeringsA vibrant team of over 500 professionalsMore than 1 million satisfied customersPartnerships with over 10,000 retail outletsYour RoleWe are seeking an enthusiastic and motivated Team Leader to elevate our brand and steer our Sales Representatives in their goal of representing Neo. You will play a pivotal role in our activation initiatives, primarily responsible for empowering your team to excel in customer acquisition through signing them up for the Neo Credit card, Neo Money account, and various other products.Your Responsibilities:Create and conduct engaging training sessions, offering continuous coaching and mentorship to Sales Representatives to enhance their skills and product knowledge.Strategically manage and optimize team schedules to ensure effective coverage and maximize sales opportunities during activation events.Oversee the professional setup and efficient dismantling of Neo activation booths, ensuring organization and effective branding.Monitor individual and team sales performance against established targets, providing constructive feedback and implementing strategies for sustained success.Provide hands-on support and guidance during activation events.

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