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Shopping Centre Operations Manager

Foundation RecruitmentWakefield, West Yorkshire
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

Who Are We Looking For?Proven management experience in a shopping centre, venue, or retail environment is essential. Experience in overseeing facilities management is required. Strong background in budget management and expenditure control is necessary. Exceptional people management and communication skills. IOSH or NEBOSH qualification is preferred.

About the job

Join our team as a Shopping Centre Operations Manager at a prominent shopping destination in West Yorkshire!

We are seeking an Operations Manager to oversee the operational success of one of the UK's leading community shopping centres in Wakefield. This vibrant centre is anchored by a well-known supermarket and features a variety of key retailers, including Primark, Boots, and M&S, along with a spacious 1000-space car park.

The ideal candidate will spearhead the operational excellence of the centre, ensuring top-notch customer satisfaction, compliance with regulations, and optimal operational efficiency through effective management of the site and the operational team.

Main Responsibilities:

  • Ensure compliance with all statutory regulations at all times.
  • Conduct daily inspections of the centre and ensure all remedial works are completed promptly.
  • Communicate and collaborate with tenants, police, and other key stakeholders on security matters affecting the centre and common areas.
  • Partner with the Asset Team to execute the customer service strategy effectively.
  • Oversee the collection, processing, and disposal of all waste while maintaining appropriate records.
  • Manage and supervise the security operations to ensure a safe environment.

About Foundation Recruitment

Foundation Recruitment is recognized as a leading commercial property management specialist with an impressive portfolio of shopping centres across the UK and internationally. We offer fantastic opportunities for career progression within the sector. The centre is conveniently located, easily accessible by foot, train, or car, and benefits from a substantial footfall from the 2.7 million residents living within a 20-mile radius.

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