Site Operations Manager

Colibri GroupCleveland, Ohio

On-site Full-time

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Experience Level

Manager

Qualifications

Successful candidates will possess strong leadership skills, a passion for education, and a commitment to fostering a positive learning environment. Experience in operations management, particularly in an educational setting, is preferred. Candidates should demonstrate effective communication skills and the ability to motivate and manage diverse teams.

About the job

Location: Cleveland, Ohio

Company: Colibri Group

About Colibri Group

Colibri Group has been a leader in online professional education since 2001, launching some of the earliest web-based courses. Today, the company’s family of brands serves over 1 million customers each year, supported by a team of more than 1,500 professionals. Colibri’s core values, Love, Joy, Boldness, Teamwork, and Curiosity, guide how the team works together and with the communities they serve. Learn more at www.colibrigroup.com.

Role Overview

The Site Operations Manager oversees daily operations, performance, and student engagement at assigned site(s) for the Hondros brand. This leader manages customer-facing teams, ensures smooth facility operations, and represents the brand in the local community. The role covers a range of educational formats: in-person, livestream, online, and satellite locations.

This position reports to the Senior Operations Manager for Hondros. Some evening and weekend hours may be required to support classes and students.

Key Responsibilities

Oversee site performance and operational effectiveness
Lead and support customer-facing teams
Manage facility operations for assigned locations
Drive student engagement across all learning modalities
Serve as the local ambassador for the Hondros brand
Support students and classes during occasional evenings and weekends as needed

About Colibri Group

Colibri Group is a leading provider in online professional education, committed to delivering innovative and engaging learning experiences. With a focus on our core values, we strive to create a positive impact on our customers and communities, ensuring our legacy as pioneers in the industry continues.

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