About the job
About ShiftKey
ShiftKey connects healthcare facilities with licensed professionals, helping to address staffing shortages across the United States. The platform enables healthcare workers to select their own shifts, bringing more qualified professionals into the system and supporting direct facility-worker connections. Learn more at www. ShiftKey.com.
Role Overview: Site Reliability Engineer
This Site Reliability Engineer position focuses on keeping ShiftKey’s Marketplace platform stable, secure, and highly available. The role involves close collaboration with engineering teams to prevent incidents and maintain a high uptime standard, targeting only 6 minutes of downtime in 2025. A major focus for the coming year will be supporting the migration to a new AWS region.
The work is split evenly between hands-on maintenance (reducing technical debt, improving deployment processes) and engineering tasks that automate and streamline platform operations. The team follows a 'you build it, you run it' approach, but avoids burnout by limiting on-call duties. Thanks to a follow-the-sun support model with US-based colleagues, no on-call shifts are scheduled after 5:00 PM Warsaw time.
Gross monthly salary: PLN 17,000 to PLN 21,000 under an employment contract (CoE/umowa o pracę). Final offer depends on experience and skills.
Location and Work Arrangement
Candidates should be based in or near Warsaw. The role is primarily remote, but in-person collaboration is encouraged on Tuesdays and Wednesdays to strengthen team connections and company culture.
Main Responsibilities
- Split time evenly between maintenance/support and development work, including automation and tooling improvements.
- Contribute to roadmap projects, such as migrating infrastructure to a new AWS region for better cost efficiency and availability.
- Participate in the 'Sheriff' rotation (about once a month during office hours) to help ensure platform reliability.

