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Site Reliability Engineer – OpenStack / Private Cloud Operations

dyneitsRemoteNew
Remote Full-time

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Experience Level

Experience

Qualifications

QualificationsSuccessful candidates will possess a combination of technical expertise and interpersonal skills, demonstrating an ability to thrive in a dynamic environment.

About the job

dyneits is hiring a Site Reliability Engineer focused on OpenStack and private cloud operations. This remote role supports EST and North America time zones and is available as a full-time or long-term contract position.

Role overview

This position centers on maintaining production support, troubleshooting, and ensuring platform reliability for OpenStack-based private clouds. The engineer will work hands-on with Linux, networking, and storage systems. Collaboration with internal engineering teams and direct interaction with customers are key aspects of the job.

What you will do

  • Diagnose and resolve complex issues in OpenStack and Linux environments.
  • Support and manage OpenStack services, including Nova, Neutron, Cinder, and Keystone.
  • Perform root cause analysis to implement long-term solutions.
  • Participate in incident management and on-call rotations.
  • Monitor system performance, availability, and reliability.
  • Work with engineering teams to implement fixes and improvements.
  • Communicate with customers through various channels.
  • Carry out system optimization and performance tuning tasks.

Requirements

  • Deep understanding of Linux internals and system performance.
  • Experience with kernel tuning, troubleshooting, file systems, and disk management.
  • Familiarity with partitions, LVM, SCSI multipath, and basic Ceph knowledge.
  • Ability to troubleshoot IO and performance issues.
  • Understanding of DHCP, DNS, VLANs, network bonding, and routing concepts.
  • Hands-on experience with OpenStack services (Nova, Neutron, Cinder, Keystone).
  • Strong troubleshooting and debugging skills, including root cause analysis.
  • Experience supporting production environments and handling customer-facing technical issues.

Nice to have

  • Basic knowledge of Kubernetes concepts.
  • Familiarity with monitoring tools like Prometheus and Grafana.
  • Understanding of metrics, logging, and alerting systems.
  • Basic scripting skills in Python or Go.
  • Experience with automation and observability practices.

Soft skills

  • Strong problem-solving and analytical thinking.
  • Ability to perform in high-pressure production settings.
  • Clear and effective communicator.
  • Proactive approach to preventing issues.
  • Comfortable working in remote, distributed teams.

About dyneits

At dyneits, we are committed to fostering innovation and excellence in technology solutions. Our team is dedicated to delivering high-quality services and support to our clients, making us a leader in the industry.

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