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Join our dynamic team at Netomi as a Software Development Engineer II specializing in Python development. You will play a critical role in designing and implementing robust software solutions that enhance our customer support automation products. We are looking for innovative thinkers who thrive in a fast-paced environment and are committed to delivering high-quality software.
Netomi is a leading provider of AI-driven customer engagement solutions. Our mission is to empower businesses to deliver exceptional customer experiences through automation and intelligent technology. Join us in transforming the customer support landscape.
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164 results
Agoda is hiring a Lead Software Engineer focused on Back End AI in Gurugram. This position centers on building and improving AI-powered features that strengthen the platform. Role overview The Lead Software Engineer will guide the development of AI-driven solutions for Agoda's platform. The work involves designing and architecting scalable systems that suppo…
Join Anaplan, a pioneering team of innovators dedicated to enhancing business decision-making through our industry-leading AI-powered scenario planning and analytics platform, enabling our clients to outpace their competitors and the market.At Anaplan, we are united by our commitment to customer success and our Winning Culture.Our clients include some of the most prestigious names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global companies that rely on our top-notch platform.Our Winning Culture fuels our teams of innovators. We promote diverse perspectives and ideas, embody leadership qualities regardless of titles, set ambitious goals, and celebrate all our victories—big and small.Guided by principles that emphasize strategy, values, and disciplined execution, you will find inspiration, connection, development, and rewards at Anaplan. Bring your unique self and join us in building the future together!Your ImpactWe are on the lookout for a seasoned Data & Analytics Senior Engineer to design, construct, and implement intricate data models within Anaplan and manage data warehousing projects. You will also develop and deploy internal applications that support our technology lifecycle, service delivery, and collaboration tools. Your responsibilities will include integrating data from various SaaS sources like Salesforce, Adobe Analytics, Workday, and Splunk into Anaplan and Google BigQuery.Uphold high development standards, including crafting technical designs, writing clean, maintainable code, and overseeing system configurations.Implement and sustain DataOps methodologies, managing data infrastructure as code (IaC) with Terraform and utilizing Git for version control.Collaborate closely with analysts and business process owners to convert business requirements into technical solutions and present analytical findings.Conduct database performance tuning, load testing, data migration, and design effective ETL/ELT processes.Lead projects to align efforts and achieve business objectives.
About AgodaAt Agoda, we connect individuals with the world through travel. Our journey began in 2005, when two passionate friends and entrepreneurs founded Agoda to simplify global exploration for everyone.Today, as part of Booking Holdings [NASDAQ: BKNG], we are a diverse team of over 7,000 individuals spanning 90 countries, collaborating in offices worldwide. Each day, we connect travelers with destinations and experiences, offering exceptional deals on millions of hotels, holiday properties, flights, and experiences around the globe.At Agoda, no two days are alike. Data and technology drive our culture, inspiring curiosity and innovation. If you’re eager to embark on your best journey and assist in shaping travel for the world, we invite you to join us.Meet Our Team:In Agoda’s Back End Engineering department, we develop scalable, fault-tolerant systems and APIs that support our core business logic. Our systems encompass all key business areas: inventory and pricing, product details, customer data, communications, partner data, booking systems, payments, and more. These mission-critical systems evolve rapidly with numerous daily releases, necessitating the use of advanced CI/CD and testing methodologies to ensure seamless operation. We also prioritize self-healing systems that adeptly respond to extreme loads and unexpected inputs. To achieve this, we leverage cutting-edge technologies such as Scala, Go, Kafka, and Aerospike, alongside agile development practices. Most importantly, we recruit outstanding talent from around the globe, empowering them to thrive. Whether building innovative projects like Flights and Packages or reimagining our existing services, you will have a significant impact as a member of the Back End Engineering team.Your Opportunity:Agoda seeks talented developers to work on critical systems focused on designing and developing APIs that handle millions of user search requests daily.
Nagarro
Join Nagarro as a Senior ETL Engineer and be a vital part of our engineering team. We are looking for a passionate and skilled professional who can design and implement robust ETL processes to support our data-driven initiatives. You will collaborate with cross-functional teams to ensure seamless data integration and transformation, enabling informed decision-making across the organization.
Rentokil PCI
About Rentokil PCIAs India’s premier pest control service provider, Rentokil PCI is a distinguished brand under Rentokil Initial. Established in 2017 through a strategic partnership between Pest Control India, the nation’s leading pest control company, and Rentokil, the global leader in pest management, we are dedicated to elevating customer service standards across our 300+ operational locations in India.For more information, visit: https://www.rentokil-pestcontrolindia.comRole Overview:The Key Account Manager will oversee our existing client relationships while actively pursuing new business opportunities. Reporting to the National Key Account Manager, this role requires collaboration with cross-functional teams and external stakeholders to ensure exceptional service delivery.Key Responsibilities:Manage and retain existing customer accountsFacilitate annual contract renewals with appropriate price adjustmentsOversee collection and DSO managementEngage in up-selling to enhance revenueDrive new business development initiativesCollaborate with branches to deliver outstanding customer serviceConduct market surveys and competitor analysis to identify service gapsBoost customer profitability and marginsProvide feedback to the service team based on client interactionsFulfill additional duties as assignedPerformance Metrics:Achieve a customer retention rate of 95%+Ensure 100% on-time contract renewalsMeet targeted price increases from existing customersManage collections and DSO in line with targetsGenerate new sales in alignment with monthly, quarterly, and yearly objectivesEssential Skills:Strong customer relationship management capabilitiesExcellent verbal and written communication skillsDemonstrated success in customer management and business developmentAbility to work effectively within cross-functional teamsQualifications:Bachelor’s degree or equivalent with a minimum of 6 years of sales experience, including at least 2 years in key account managementFamiliarity with the regional geographyProficient in Microsoft Word, Excel, and PowerPointWork Environment:Individual contributor roleCollaborative internal teamsEngagement with external stakeholdersCompensation Package:Details on benefits and compensation will be discussed during the interview.
Agoda Company Pte. Ltd.
Agoda is looking for a Staff Software Engineer - Back End AI to help shape the future of its platform. This position centers on building AI-driven features and improving system performance through thoughtful software design. Role overview This role involves developing AI solutions for Agoda’s platform. The work focuses on back-end engineering, where technical decisions directly impact the quality and speed of the user experience. Collaboration As part of a skilled engineering team, you will partner with colleagues to solve complex problems and deliver reliable software. Sharing ideas and reviewing code are regular parts of the workflow. Technologies The team works with advanced tools and frameworks to support AI initiatives. Staying current with new technologies and applying them to real-world challenges is encouraged.
MongoDB, Inc.
Location: GurugramTeam: Industry Solutions Team (IST), MongoDB, Inc. MongoDB is trusted by development teams and enterprises worldwide, and is recognized as the #1 most wanted database by developers. Role overview The Industry Consultant joins a globally distributed, remote-first team focused on supporting and optimizing the demo infrastructure portfolio. This infrastructure is essential for enabling Industry Solutions Consultants to engage with customers, create content, and deepen their industry knowledge, while maintaining high standards for reliability and security. The team’s broader mission is to help enterprise clients modernize legacy systems and guide them through ongoing, data-driven transformation. The infrastructure managed in this role is central to demonstrating MongoDB’s capabilities to clients across various industries. What you will do Maintain and enhance demo infrastructure supporting webinars, presentations, blog content, video content, live and virtual events, and demos. Work with Kubernetes, multi-cloud environments (AWS and GCP), and the MongoDB product suite. Collaborate with the global IST technical team and product teams to deliver reliable infrastructure for industry solution demonstrations. Support business growth by ensuring infrastructure is dependable for proof-of-concept projects and client engagements. Requirements Experience in DevOps, with a background in maintaining and scaling technical infrastructure. Ability to work effectively in distributed, remote teams and across time zones. Familiarity with Kubernetes, AWS, GCP, and MongoDB products is a plus. Interest in supporting technical demonstrations and enabling enterprise modernization projects. More about the team and their approach can be found on the Industry Solutions Team blog.
About AgodaAt Agoda, we connect the world through travel. Our journey began in 2005 when two lifelong friends and entrepreneurs, fueled by their love for exploration, founded Agoda with the mission to simplify travel for everyone.Today, we are a proud member of Booking Holdings [NASDAQ: BKNG], boasting a diverse workforce of over 7,000 individuals from 90 countries, collaborating from offices worldwide. Each day, we enable people to discover destinations and experiences through our competitive offers across millions of hotels, holiday properties, flights, and activities globally.At Agoda, no two days are the same. Data and technology are integral to our culture, driving our innovation and curiosity. If you are eager to embark on your best journey and contribute to building travel for all, we invite you to join us.Get to Know Our Team:Within Agoda’s Back End Engineering department, we engineer scalable, fault-tolerant systems and APIs that underpin our core business logic. Our systems encompass all critical business areas: inventory and pricing, product data, customer information, communications, partner data, booking processes, payments, and more. These essential systems undergo frequent changes, with numerous releases daily, necessitating the use of cutting-edge CI/CD and testing methodologies to ensure uninterrupted functionality. We also prioritize self-healing systems that can gracefully handle extreme loads or unexpected inputs. To achieve this, we utilize advanced programming languages like Scala and Go, and data technologies such as Kafka and Aerospike, alongside agile development practices. Most importantly, we hire exceptional talent from around the globe and empower them to thrive. Whether you’re developing new initiatives like Flights and Packages or rethinking our existing operations, your contributions will significantly impact the Back End Engineering team.The Opportunity:Agoda is seeking talented developers to work on vital systems that focus on designing and developing APIs that handle millions of user search requests daily.
About Netomi:Netomi is at the forefront of the AI revolution, providing the premier agentic AI platform for enhancing enterprise customer experiences. Collaborating with globally recognized brands such as Delta Airlines, MetLife, MGM, and United, we facilitate scalable agentic automation throughout the customer journey. Our no-code platform ensures swift market entry, minimal ownership costs, and effortless management of AI agents for diverse customer experience needs. With backing from prominent investors like WndrCo, Y Combinator, and Index Ventures, we empower enterprises to enhance efficiency, reduce expenses, and provide superior customer service.Are you ready to join the AI revolution and reshape the operational landscape of the world's largest brands? Come be a part of our journey!Are you passionate about the missions of intelligence agencies? Do you have a keen interest in developing state-of-the-art NLP models and tackling complex technical challenges? We invite you to contribute to our mission of revolutionizing Automated Customer Service. If you’re eager to engage in some of the most stimulating technical and programmatic challenges, we’re excited to discuss the dynamic work and growth opportunities available at Netomi. As a Data Scientist at Netomi, you will spearhead NLP and machine learning initiatives, creating methodologies and solutions to fulfill technical, analytical, and operational demands.
Join neuraflash as a Salesforce Technical Architect specializing in AI and Agentforce. In this key role, you will leverage your expertise to design, develop, and implement advanced Salesforce solutions that integrate AI technologies, enhancing business processes and delivering exceptional customer experiences.
neuraflash
Role Overview neuraflash is hiring a Salesforce Consultant focused on Field Service. This position is remote, open to candidates based in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune. What You Will Do Work closely with clients to deliver Salesforce Field Service solutions tailored to their needs Apply Salesforce expertise to improve customer satisfaction and streamline operations Collaborate with internal teams to implement and support client projects Location Remote within India. Candidates must reside in Bengaluru, Chennai, Gurugram, Hyderabad, Noida, or Pune.
NeuraFlash, Part of Accenture
Join NeuraFlash, a Leader in AI Innovation:At NeuraFlash, a part of Accenture, we are pioneering the future of business by harnessing the transformative power of AI and state-of-the-art technologies such as Agentforce. As a recognized leader in AI, Amazon, and Salesforce innovations, we design intelligent solutions that seamlessly integrate Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce, and more. Our mission is to revolutionize workflows, enhance customer experiences, and achieve measurable results. From conversational AI to predictive analytics, we empower businesses to thrive in an ever-changing digital landscape with innovative, customized strategies.We take pride in shaping the future of generative AI and AI agents. Salesforce has introduced Agentforce, and NeuraFlash was chosen as the exclusive partner for the private beta prior to its launch. Following the launch, we have proudly held the title of being Salesforce’s leading partner for Agentforce, reaffirming our role as visionaries in this transformative field.Join us at NeuraFlash, a part of Accenture, and be a catalyst for the next wave of AI-driven transformation. Here, you will collaborate with pioneering experts who are enthusiastic about pushing boundaries and utilizing technologies like Agentforce to generate impactful customer outcomes. Whether you are crafting advanced AI-powered bots, optimizing business operations, or creating solutions using the latest generative AI technologies, your contributions will drive large-scale innovation. If you’re eager to leave your mark in the AI sector, NeuraFlash, a part of Accenture, is the ideal place for you.We are on the hunt for a talented Amazon Connect Automation QA Consultant to spearhead quality assurance initiatives across contact center deployments. The ideal candidate will possess extensive experience in Amazon Connect testing, automated IVR validation, and load and performance testing, complemented by a robust understanding of omni-channel and conversational AI solutions.
About UsAt The Economist Group (TEG), our mission is to drive progress. This commitment to innovation, independence, and rigor unites our team. We empower individuals and organizations to understand and navigate the pressing challenges of our time, leveraging our analytical expertise and global insights.With a presence in 170 countries, we deliver in-depth analysis and insights across various formats through our premier brands: The Economist, Economist Impact, Economist Intelligence, and Economist Education. Our dedication to excellence and integrity is recognized worldwide. We are excited to announce the launch of our new AI Lab—a dynamic innovation unit dedicated to transforming The Economist's journalism for an AI-centric future. This position plays a pivotal role in developing and delivering pioneering user experiences that integrate AI models into accessible web and mobile applications.Your contributions will directly shape how millions engage with our journalism. If you thrive on collaboration, rapid iteration, and creating innovative interactions across text, audio, and visuals, we want to hear from you. As one of the initial engineers in this dedicated lab, you will work closely with our Tech Lead, Design Lead, and Product Lead, while collaborating with a globally distributed team based in the UK and Europe.Role Base Location - Indonesia or India
At Maker Lab, we are driven by a talent-centric approach, crafting a marketing agency that focuses on building decentralized, technology-led teams through collaboration with our clients. Our cross-functional teams consist of multidisciplinary specialists who integrate seamlessly into client operations, covering various digital marketing competencies from analytics to content production.Role Overview:We are thrilled to partner with a leading technology company to find a dynamic and innovative Social Media Content Producer. If you have a passion for visual storytelling and thrive in fast-paced environments, this position is for you. As a self-motivated individual with a keen creative sensibility, you will oversee the generation of rapid social media content, transforming major campaigns into captivating, platform-optimized formats.This position requires alignment with APAC-friendly hours, commencing at 5:30 a.m. IST.Your Responsibilities:Content Creation: Transform high-budget campaign assets (long-form videos, reports) into multiple pieces of impactful social media content (Shorts, Reels, Static Hooks).Design Systems: Develop and maintain master templates for both motion and static content to empower local markets to create on-brand assets independently.Creative Operations: Organize and label the central asset library to ensure easy access for teams across the region.Live Event Editing: Assist in the production of major regional events, managing shot lists, capturing behind-the-scenes content and interviews, and producing polished edits ready for quick publication.Qualifications:A Bachelor’s degree or equivalent experience.3+ years in video editing, social media content creation, or multimedia production.Expert-level proficiency in Adobe Premiere Pro and After Effects (or an equivalent software).Proficient in mobile editing applications (e.g., CapCut) for quick turnarounds.A portfolio showcasing your ability to adapt a core narrative across various social media formats.A resourceful attitude with the ability to tackle creative challenges in high-pressure situations.Familiarity with GenAI tools (especially Gemini) for efficient storyboarding and asset enhancement.Experience using mobile-first filming equipment (gimbals, microphones) in event settings.Excellent verbal and written communication skills in English.Please be aware that due to the high volume of applications, only successful candidates will receive a follow-up introduction email. If you do not receive an email from Maker Lab, your application has not been successful this time. We encourage you to keep an eye out for future opportunities! By submitting your application, you consent to the collection and use of your data by the Maker Lab team for recruitment purposes.
markeeterscom
Join our dynamic team at markeeterscom as a Growth Assistant / Virtual Assistant, where you will play a pivotal role in driving our growth initiatives. This position offers the opportunity to work remotely while supporting various projects that enhance our operational efficiency and client engagement.
At Maker Lab, we embrace a talent-driven philosophy, building decentralized, technology-enabled agency teams that collaborate closely with clients. Our cross-functional teams comprise multidisciplinary specialists who integrate seamlessly into client operations across various digital marketing domains—from measurement & analytics to content creation.Role Overview:We are thrilled to partner with a prominent technology firm to transform their physical environments. As the Creative Lead for Retail Customer Experience, your role will be pivotal in translating advanced brand concepts into engaging, immersive shopping experiences. Your expertise will shape how consumers engage with products in diverse settings—from flagship stores to bustling partner retailers. You will harmonize high-design aesthetics with the practical realities of physical retail. As a specialist in retail branding and marketing, you will collaborate with retail partners to ensure all executions are consistent with the brand vision. Working alongside the global CX creative team, you will help establish regional guidelines and deliverables for both online and offline retail environments, ensuring flawless execution with local teams.This position requires availability during APAC-friendly hours, commencing at 5:30 a.m. IST.Key Responsibilities:Concept Translation: Adapt global creative initiatives into impactful offline formats, including large-format print, window displays, and point-of-sale materials.Integrated Campaigns: Ensure cohesive brand messaging and visual identity across all platforms, providing strategic insights and art direction for campaigns that blend physical and digital elements. Plan and direct content tailored to various channels and audience demographics (e.g., video, static images, interactive content).Fixture & Environmental Design: Lead the creative vision for Shop-in-Shops (SIS) and fixtures, ensuring that 2D graphics, 3D structures, and digital components (such as digital screens and interactive surfaces) function collaboratively to enhance product visibility.Experiential Design: Conceptualize and manage the design of unique retail activations, pop-up events, and spaces that vividly embody brand narratives. Optimize spatial customer flow by defining traffic patterns, dwell zones, and interaction points to create immersive storytelling while facilitating seamless conversions. Utilize lighting, soundscaping, and material finishes to craft multi-sensory environments that evoke specific emotional responses and reinforce brand prestige.Visual Merchandising Strategy: Develop and oversee planograms and lead fixture planogram refreshes for third-party retail locations.
At Maker Lab, we pride ourselves on a talent-centric approach, establishing a marketing agency that builds decentralized, technology-driven teams. Our methodology emphasizes collaboration with clients, enabling us to create cross-functional teams of diverse specialists in digital marketing — spanning measurement, analytics, and content production.Role Overview:Join our client, a prominent player in the technology sector, as a pivotal figure in their physical retail strategy. In this role, you will serve as the essential link between creative concepts and their tangible implementation. You will steer the technical production and localization of New Product Introduction (NPI) assets and seasonal marketing campaigns, ensuring that every touchpoint is precisely tailored, print-ready, and adheres to brand standards. As the custodian of technical excellence, you will demonstrate the design flexibility necessary to implement sophisticated in-house adaptations that respond to evolving product strategies or pricing shifts. Your commitment to maintaining premium and accurate brand execution will be critical, regardless of the speed of change.This position requires you to operate within an APAC-friendly time zone, commencing at 5:30 a.m. IST.Key Responsibilities:NPI & Sustain Asset Management: Spearhead the adaptation of 2D retail assets for product launches and ongoing phases. Develop and distribute master templates led by the region, enabling local markets to adapt swiftly and consistently.Bespoke Campaign Conceptualization: Design and conceptualize unique seasonal or sustainable campaigns that resonate with regional audiences across both offline print and online platforms.Regional Retail Playbook & Guidelines: Collaborate to build and refine the regional retail creative playbook and guidelines, proposing innovative customer experience ideas that cater to local needs.Technical Production & Colour Mastery: Serve as the technical expert in physical production. Oversee intricate print specifications, assess physical proofs (G7 certified) for color accuracy, and provide guidance on material substrates to ensure superior execution in 1P and 3P environments. Lead the color proofing program in APAC to assure quality print production across channels.Retail Audits: Examine prototypes and initial production samples to guarantee that color accuracy and material quality meet brand expectations.Creative Brand Guardian: Protect our retail brand by assessing local market and partner creative executions; offer insights for enhancements based on global brand standards.AI & Innovation Leadership in Creative: Drive the integration of AI tools in creative strategy and production. Implement new AI tools, establish AI-centered workflows for predictive visual analytics, automated asset variations, and personalized content generation.
Better Mortgage
Better Mortgage is building a Real Estate team in Gurugram focused on making the home buying journey smoother for customers and agents. This group is new within Better and values people who work independently, think critically about business needs, and take initiative to solve challenges as they arise. What you will do Build and maintain strong relationships with clients, serving as their primary contact throughout the process. Understand client goals and needs, then offer tailored recommendations and solutions. Collaborate with internal teams to resolve customer questions and deliver timely responses. Keep client records up to date by entering accurate information into the CRM system. Provide attentive, empathetic customer service with a focus on clear communication. Respond quickly and clearly to client inquiries, ensuring clients feel heard and valued. Requirements Bachelor's degree in business, marketing, real estate, or a related field. 2-4 years of experience in customer service, customer success, telemarketing, or account management, ideally supporting US-based customers. Strong verbal and written communication skills. Analytical mindset and attention to detail. Comfort managing multiple tasks and setting priorities. Proficiency with CRM software and Microsoft Office Suite. Proactive attitude and a practical approach to problem-solving. Genuine interest in delivering excellent customer service. Additional details Fluency in an American accent is preferred, as most clients are based in the US. Prior experience supporting US customers is a plus. This is a night shift position: 6:30 PM to 3:30 AM IST. Night shift allowance is provided in addition to base salary. Work from home is supported, including assistance with setup and a monthly WFH allowance.
Burson
About Us:At Burson, we are the global leaders in communications, dedicated to enhancing client value through reputation management. Our specialized teams leverage cutting-edge technology and innovative creativity to help brands redefine their reputations, turning them into competitive advantages. When you join Burson, you become part of a global community of lifelong learners who thrive on innovation and creativity.Burson is proud to be a part of WPP (LSE/NYSE: WPP), a creative transformation powerhouse. Discover more at bursonglobal.com and connect with us on LinkedIn and Instagram.Role Overview:We are seeking a driven and enthusiastic Sales Intern to join our dynamic team in Gurugram. In this role, you will assist our sales team in reaching their goals by engaging in lead generation, client outreach, and optimizing sales processes. This internship will offer you invaluable hands-on experience in sales and customer relationship management while exposing you to industry best practices.Key Responsibilities:Support the sales team in identifying and qualifying leads through diligent research and outreach efforts.Assist in crafting and presenting compelling presentations to prospective clients.Conduct thorough market research to uncover new sales opportunities and identify potential customer segments.Engage in proactive communication through outbound calls, emails, and follow-ups with prospects and clients.Help in the preparation of sales reports and performance analytics to track progress.Contribute to drafting proposals and sales documentation to facilitate the sales process.Qualifications for Success:Pursuing or recently completed a degree in Business, Marketing, Sales, or a related discipline.A strong passion for sales, customer service, and business development.Exceptional verbal and written communication skills.Join Us at Burson:We envision Burson as the premier academy for creative communications professionals and emerging leaders. We foster a vibrant environment where ambitious individuals can enhance their skills, broaden their networks, and ultimately drive their careers forward.
Payoneer
Join Payoneer as a Director of Platform Engineering, where you will spearhead innovative payment solutions and lead high-performing teams. Your role will involve building cutting-edge cross-border payment systems, modernizing our infrastructure, and fostering a customer-centric approach in a fast-paced environment. As part of our management team, you will influence strategic decisions while mentoring and developing talent within the organization. Collaborating with cross-functional teams, you will design robust technical solutions, promote agile methodologies, and cultivate a culture of innovation and personal growth.
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Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, or location & role pages.
