Software Engineer, Agent

Join Netomi as an Agentic Solution Engineer, where you will be at the forefront of driving innovative solutions that enhance customer experiences. In this role, you will be responsible for collaborating with cross-functional teams to design, implement, and optimize AI-driven solutions tailored to meet client needs. Your expertise will help shape the future of customer support automation, ensuring that our technology empowers businesses to operate more efficiently.

Join Netomi as a Senior Solution Engineer, where your expertise will play a vital role in shaping and delivering innovative solutions to our clients. You will engage with cross-functional teams to design, implement, and optimize our cutting-edge AI-driven products. We seek a dynamic professional who thrives in a fast-paced environment and is passionate about leveraging technology to enhance customer experiences.

Company Overview:At Netomi, we are at the forefront of revolutionizing customer experiences through our innovative agentic AI platform. Collaborating with renowned global brands such as Delta Airlines, MetLife, MGM, and United, we empower organizations to achieve large-scale agentic automation throughout the customer journey. Our no-code solution ensures rapid deployment, affordability, and effortless management of AI agents tailored for various customer experience applications. Supported by industry leaders including WndrCo, Y Combinator, and Index Ventures, we are dedicated to enhancing efficiency, reducing costs, and providing exceptional customer experiences.Are you ready to join the AI revolution and reshape the way leading brands operate? We invite you to be part of our transformative journey!Position SummaryWe are seeking a talented Solution Architect to join our dynamic Agentic Delivery team. In this pivotal role, you will spearhead the technical execution of complex enterprise implementations focused on AI-driven automation and virtual agents. Your expertise will be critical in ensuring seamless customer onboarding and production readiness.This role is highly customer-facing and encompasses solution architecture, integration strategies, security protocols, and infrastructure planning, all aimed at guaranteeing successful project outcomes.

Role overview AfterShip is looking for a Solutions Engineer based in Toronto. This position centers on helping clients implement and improve AfterShip’s shipping solutions. The role is well suited for those who like tackling technical problems and value creating positive customer experiences. What you will do Collaborate directly with clients to learn about their shipping and integration requirements Recommend and deliver solutions that align with each client’s business objectives Apply technical expertise to support clients during onboarding and as they continue using AfterShip Serve as a link between clients and internal development teams to facilitate smooth integrations Communicate clearly with both technical and non-technical stakeholders Requirements Comfortable discussing technical topics and troubleshooting issues Strong communication skills and a focus on client relationships Enjoys solving problems and supporting business success

Join Stripe as the Engineering Manager overseeing Agent Experiences, a pivotal role where you will lead the development of innovative solutions to enhance customer interactions. You will collaborate with cross-functional teams to drive product vision and execution, ensuring a seamless experience for our users.

About MagicalMagical is an innovative automation platform that integrates cutting-edge AI technology into the healthcare sector, providing AI agents capable of functioning effectively in real-world settings.Our mission is to create 'AI employees' that streamline tedious and time-consuming processes, specifically in healthcare—a massive $4 trillion industry laden with administrative burdens. We focus on automating critical tasks such as claims processing, prior authorizations, and eligibility checks, allowing healthcare professionals to dedicate more time to patient care.Our AchievementsAs pioneers in the transition to agentic automation in healthcare, we have achieved significant traction:Dramatic revenue growth with clients expanding into new workflows ahead of contract renewals.Rapid proof-of-concepts completed in just 7 days, delivering tangible value in an industry where similar timelines typically span months.Self-repairing automations with production-level reliability at scale, outperforming competitors who struggle to launch functional solutions.Unlike many AI firms that make grand promises, we provide dependable solutions that yield measurable outcomes. Our backing includes notable investors such as Greylock, Coatue, and Lightspeed, with a total funding of $41M. Our founder, Harpaul Sambhi, is a seasoned entrepreneur who previously sold his first company to LinkedIn.Role OverviewIn your role as a Senior Backend Engineer on the Agent Platform team, you will develop the core systems that drive our AI agents—covering aspects from orchestration and state management to model integration and evaluation pipelines. This position is centered around platform engineering, focusing on building the infrastructure that empowers our team to deliver reliable, production-grade agentic automation.You will work at the forefront of multi-agent systems, designing collaborative strategies for agents to tackle complex healthcare workflows. You will take ownership of essential backend services, overseeing them from architecture to deployment while developing verification systems that ensure our agents perform accurately every time.This hybrid position requires you to be onsite in our Toronto office two days each week.

Join Cohere as a Senior Software Engineer, specializing in Agent Infrastructure. In this role, you will lead the design and implementation of robust software solutions that enhance our agent infrastructure capabilities. Collaborate with cross-functional teams to drive innovation and optimize our systems for performance and scalability.

Join the Feathery TeamFeathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.Why We’re ExpandingTo meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.Role OverviewIn this dynamic and high-responsibility role, you will be involved in:Customer-facing technical solution designEngagement across the customer lifecycle during pre-sales and post-salesArchitecting workflows and solving complex problemsCollaborating cross-functionally with product, engineering, and sales teamsAs a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.Your ResponsibilitiesCustomer Solutions & ImplementationLead technical scoping, proof-of-concepts, and onboarding for key clientsCollaborate with clients to design and implement intricate workflows on the Feathery platformEducate customers on best practices for creating scalable, maintainable solutionsFacilitate deployments and ensure successful integration across teamsPre-Sales Engagement & Product ExpertiseSupport the sales team during the evaluation phase by showcasing technical capabilitiesConvert customer needs into customized product solutionsCreate demos and prototypes to illustrate our platform's potential

At BitGo, we are the premier provider of digital asset infrastructure solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our inception in 2013, we have empowered clients to navigate the digital asset landscape securely. With a worldwide presence and multiple Trust companies, BitGo serves thousands of institutions, including top brands, exchanges, and platforms, as well as millions of retail investors globally. As a cornerstone of the digital economy, we manage a significant share of Bitcoin network transactions, establishing ourselves as the largest independent custodian and staking provider in the digital asset realm. Discover more about us at www.bitgo.com.Our Solutions Engineering team collaborates closely with both prospective and current clients, providing workshops and training on BitGo's offerings, while guiding them through the technical journey from sales to onboarding. We are in search of a seasoned professional based in Toronto who can foster and nurture strong relationships with our clients.

Role overview AfterShip is seeking a Solutions Engineering Manager based in Toronto. This leadership role centers on guiding a team dedicated to building solutions that address client needs while upholding product quality and performance. What you will do Manage and mentor a team of solutions engineers Collaborate with other departments to deliver tailored solutions for clients Gather and assess customer requirements to inform solution design Provide technical support and direction to both team members and stakeholders Prioritize and monitor product quality and performance throughout the solution lifecycle

About AvePoint:Beyond Secure. AvePoint stands as a global leader in data security, governance, and resilience, transcending traditional solutions to establish a strong data foundation. This empowers organizations worldwide to collaborate with confidence. Over 25,000 customers trust the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. Our global channel partner program includes around 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in over 100 cloud marketplaces. To explore more, visit www.avepoint.com.At AvePoint, we are dedicated to investing in our team. Agility, passion, and collaboration empower us to excel and nurture a culture that allows you to shape your career, make an impact, and seize your future. Unleash the power of yourself!

We are seeking a talented and driven Industrial Engineer specializing in Solution Design to join our innovative team at fiq. In this role, you will leverage your engineering expertise to develop efficient solutions that enhance our operations and improve our service delivery. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that meet our clients' needs.As a key member of our team, you will be instrumental in driving projects from conception through to implementation, ensuring that solutions are not only effective but also sustainable.

About SentryAt Sentry, we believe that poor software should no longer be accepted. Our mission is to empower developers to create superior software more efficiently, allowing everyone to enjoy technology to its fullest. With over $217 million in funding and a trusted solution for more than 100,000 organizations—including industry giants like Disney, Microsoft, and Atlassian—we are dedicated to building performance and error monitoring tools that minimize bug fixing and maximize product development.We foster a hybrid work environment across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to promote impactful collaboration. If you are passionate about creating tools that enhance digital experiences, we invite you to join us in developing the next wave of software monitoring solutions.About the Role:The Solutions Engineering team at Sentry plays a pivotal role in assisting our largest clients in seamlessly integrating Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels promptly. Solutions Engineers will work closely with customers to guarantee effective implementation and utilization, leading to:Better identification and resolution of application slowdowns and errors.Increased productivity for development teams and enhanced customer satisfaction.In This Role, You Will:Identify and understand customer challenges and goals, transforming them into actionable onboarding and implementation strategies that demonstrate tangible business value.Create best practices, educational resources, and content focused on error and performance management, open-source contributions, or the Sentry product (e.g., “how-to” articles and videos on product functionalities).Serve as a trusted advisor and subject-matter expert for customers, guiding them in adopting software engineering and monitoring best practices.Engage in workshop-level interactions with clients to promote advanced usage and wider adoption of Sentry's solutions.Collaborate across internal teams to relay customer feedback to product and development units, aligning Sentry's product roadmap with improved time-to-value delivery.You Will Thrive in This Position If You:Enjoy discussing technology and collaborating with engineers and engineering leaders.Value working in a fast-paced environment that offers diverse challenges and opportunities.

Starling Bank is the pioneering digital bank in the UK, dedicated to transforming the banking experience for over 4 million customers! Our innovative technology empowers individuals to save, spend, and manage their finances seamlessly. Introducing… Engine by Starling.Engine by Starling is our software-as-a-service (SaaS) division, designed to provide the same cutting-edge technology that drives Starling Bank. Recently established as an independent entity, we are eager to partner with forward-thinking banks globally to fuel their growth with our robust technology.This platform is now accessible to banks and financial institutions worldwide, offering them the chance to leverage innovative digital features and streamlined back-office processes that contribute to Starling's success.At Engine by Starling, we prioritize our technologists who thrive in a dynamic environment focused on innovation and collaboration. We maintain a flat organizational structure that empowers team members to make impactful decisions. In our open culture, support is always within reach, ensuring we succeed together!To excel at Engine, you must be self-motivated and take full ownership of your responsibilities—from building and designing to sharing insights and ensuring efficiency in our processes, all aimed at delivering outstanding results for our customers. Our mission is guided by five core values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe embrace a hybrid work model at Engine, favoring team members who can commute to our Toronto office to foster in-person collaboration.About the RoleAs a Senior Solutions Engineer, you will leverage your expertise in Engine's technology and architecture to articulate our product offerings, identify client needs, and design tailored solutions.Your role will encompass both the sales and delivery phases of projects, as well as ongoing client success, collaborating with diverse teams across Technology, Delivery, Product, Client Success, and Business Development.

Role Overview Segula Technologies is hiring an Aeronautic Methods Agent in Toronto. This role supports engineering teams within the aerospace sector, focusing on improving processes and methodologies. What You Will Do Work closely with project teams to develop and refine engineering methods. Contribute to initiatives that drive performance and efficiency improvements. Support the advancement of engineering capabilities across aerospace projects.

Join CSC Generation, a pioneering AI-native holding company that is revolutionizing omnichannel retail. We specialize in acquiring iconic brands and enhancing them through our cutting-edge Genesis operating platform. This platform integrates a robust Data Fabric, an advanced Automation Engine, proprietary tools, and shared services to modernize operational workflows, enrich customer experiences, and maximize profit margins. With over $1 billion in revenue from our diverse portfolio, which includes esteemed brands such as Sur La Table, Backcountry, and One Kings Lane, we serve as real-world innovation labs for the retail industry.Reporting to: VP, Performance Marketing Location: Toronto, ON (Hybrid preferred)

OverviewThe Senior Solutions Engineer will be responsible for cultivating and managing technical relationships with potential sales prospects. This role focuses on promoting cutting-edge AI and machine learning operations and data infrastructure to a diverse audience, including C-level executives, individual contributors, and engineers.In collaboration with the sales team, you will provide technical support to customers, deliver engaging presentations, lead the design of integration architectures, and contribute to the development of new accounts.

Join System Canada Technologies as a Solutions Support Engineer and play a pivotal role in delivering exceptional support to our clients. This position is designed for individuals who excel at problem-solving and thrive in a dynamic environment. You will collaborate closely with our engineering and customer service teams to ensure seamless technical support and solutions implementation.

Join the Dulcedo FamilyDulcedo is a premier talent management agency that transcends the traditional numbers game, focusing on sustainable growth and the creation of enduring brands for our talented creators. We foster a collaborative environment where every team member shares a common goal: providing exceptional, personalized service to the talents we represent and the brands wishing to partner with them. Our commitment goes beyond quick wins; we are dedicated to nurturing meaningful careers and enhancing creative voices for long-term success.As Canada’s largest multidisciplinary talent management agency and a leading presence across North America, Dulcedo proudly manages the international careers of over 500 models, countless Olympic and professional athletes, as well as top digital influencers, content creators, and streamers. With offices located in Montreal and Toronto, and a globally connected network, we have evolved from a high-profile modeling agency into a dynamic force across various entertainment sectors.At Dulcedo, we uphold a strong commitment to Diversity, Equity, and Inclusion in our recruitment process. Our workforce reflects a rich tapestry of diverse backgrounds, ethnicities, gender identities, and experiences. Our ongoing mission is to recruit, support, and cultivate talent while ensuring equal opportunities for all applicants.We are more than just a workplace; we are a community of passionate individuals who believe in hard work balanced with enjoyment. Our inclusive company culture is a top priority, and we are honored to be recognized as a Great Place to Work for two consecutive years. Our mission is to empower our employees by creating an environment where work is not only motivating and enjoyable but also meaningful.Your Role as a Digital Talent AgentAs a Digital Talent Agent at Dulcedo, you will be at the forefront of shaping the careers of our creators. Your primary responsibility will be to build your own roster by connecting with the talents you're excited to work with, guiding them in crafting their online presence, and unlocking opportunities with the brands they aspire to collaborate with. You will never feel isolated; our talented and collaborative team will be your support system, enabling you to consistently bring your best self. This role requires you to closely mentor your roster, monitor their growth, and continuously seek innovative strategies to enhance their success.This position blends talent management with negotiation skills, personal branding, and strategic vision to create impactful careers. We are seeking a passionate, goal-oriented individual ready to make a difference in the lives of our talents.