Software Engineer, Implementations at Uncountable

About EngFlowAt EngFlow, we empower developers by significantly speeding up software builds and tests. Our innovative cloud-based, distributed service enhances developer workflows through remote execution and caching, thereby boosting efficiency, productivity, and overall product quality.Supported by leading investors, EngFlow is transforming the way organizations develop software and deliver high-quality products. Our solutions accelerate builds by a factor of 10 or more, while our observability platform offers actionable insights for continuous optimization. Founded by principal contributors to Bazel, we create tools that enable engineering teams—ranging from startups to Fortune 500 companies—to enhance developer velocity and improve build performance.Discover more about our mission, culture, and team: EngFlow | VideoWe are seeking an Implementation Engineer to act as the pivotal technical resource for our customers. You will support engineering teams during trials and ongoing usage, assist in the integration and optimization of their build workflows, and collaborate with internal teams to deliver an exceptional experience.Key ResponsibilitiesServe as the primary technical point of contact for new and existing customers—providing guidance as they adopt and scale our platform.Diagnose, investigate, and resolve complex issues relating to build systems, integrations, and environments.Assist customers in optimizing their utilization of EngFlow’s products, ensuring seamless adoption within their developer workflows.Collaborate with the Engineering team to identify and track product bugs, performance regressions, and feature feedback from the field.Develop and maintain both internal and external documentation to enhance future support and empower developers.Engage with the wider community through forums, Slack, GitHub, and conferences—representing EngFlow’s voice with empathy and technical expertise.Foster a culture of operational excellence through metrics, tooling enhancements, and automation.Requirements3+ years of experience in software development, technical support, SRE, or similar developer-facing roles.Proficiency in troubleshooting and optimizing build systems and workflows.Excellent communication skills and the ability to convey technical concepts clearly to non-technical stakeholders.Experience with cloud technologies and distributed systems is a plus.

Adyen is looking for an Implementation Engineer based in San Francisco. This position centers on guiding clients as they integrate payment solutions, ensuring each implementation is handled smoothly from start to finish. Role overview Implementation Engineers at Adyen work closely with both clients and internal teams. The main goal is to deliver payment solutions tailored to each business, supporting every step of the integration process. Technical troubleshooting and process optimization are key parts of the job, with a focus on making sure clients are satisfied and systems run efficiently. What you will do Collaborate with clients and Adyen teams to deliver payment solutions that match specific business needs Support payment system implementations, address technical issues, and help improve integration processes Work to resolve challenges and contribute to better client experiences Requirements Technical skills related to payment systems and integrations Ability to solve problems effectively Experience working with cross-functional teams

Oleria Security seeks a Senior Implementation Engineer based in San Francisco, CA. This role focuses on integrating and deploying Oleria’s security solutions for clients, ensuring each rollout is reliable and tailored to customer needs. Role overview The Senior Implementation Engineer leads technical deployments of security products. Success in this position means customers experience smooth transitions and ongoing support as their solutions go live. What you will do Take ownership of technical implementation for security products with client organizations Collaborate with engineering, product, and customer success teams to coordinate deployments Diagnose and resolve integration or deployment issues as they arise Contribute to project outcomes and maintain strong customer satisfaction throughout each engagement

Join Metriport as an Implementation Engineer, where your expertise in system integration and client relations will help shape the success of our innovative solutions. You will work closely with clients to understand their needs, implement our technology solutions, and ensure a seamless transition to our platform.

OpenAI seeks a Silicon Implementation Engineer specializing in Front End design, based in San Francisco. This role centers on developing advanced silicon solutions that underpin the company’s artificial intelligence initiatives. The position involves close collaboration with fellow engineers to push forward hardware technologies. Key responsibilities Work with engineering teams to design and implement front end silicon components Use technical knowledge to support the advancement of OpenAI’s hardware Contribute to projects that influence the direction of AI hardware development

Role overview DealPath is hiring an Implementation Manager based in San Francisco, CA. This position guides clients through the rollout of DealPath's software solutions, working closely with internal teams to support client needs and ensure goals are achieved throughout each stage of implementation. What you will do Manage project timelines and monitor key milestones for client implementations Coordinate resources across different departments to keep projects moving forward Ensure implementation activities align with client requirements and expectations Communicate clearly and provide support to clients during the implementation process Requirements Proactive approach to project management and problem solving Comfortable working with cross-functional teams Strong commitment to delivering results for clients Location This role is based in San Francisco, CA.

About Rainfall Health Rainfall Health is a health technology company based in San Francisco. The team builds a platform that helps health systems and provider groups improve clinical workflows and address care gaps. By applying artificial intelligence, Rainfall Health works to make a measurable difference in how patients receive care. Role Overview: Implementation Engineer The Implementation Engineer leads technical integrations between Rainfall Health and customer EHR and healthcare IT systems. This role involves hands-on work at the intersection of APIs, healthcare data, and real-world deployments. The Implementation Engineer works closely with health system IT teams, as well as Rainfall’s own product and engineering groups, to design, build, and launch API-first integrations that support clinical workflows and analytics. What You Will Do EHR and System Integrations Design and build API integrations with major EHR platforms, including Epic, Cerner (Oracle Health), Meditech, and Athenahealth. Work with standards such as FHIR, HL7 v2, CCD/C-CDA, and REST APIs. Set up and manage data interfaces for clinical, scheduling, ADT, orders, and documentation workflows. Translate technical requirements from health systems into scalable integration architectures. Implementation and Deployment Lead technical onboarding for new customers, from interface design through go-live. Work alongside hospital IT, interface teams, and EHR analysts during implementation. Troubleshoot and resolve integration issues in test, staging, and production environments. Monitor and ensure accuracy, timeliness, and reliability of data across connected systems. API and Data Architecture Collaborate with Rainfall Health engineering to advance the integration framework. Help define reusable patterns and practices for API-driven healthcare integrations. Develop and maintain logic for mapping, transforming, and validating clinical data.

Role overview The Senior Implementation Engineer at Adyen plays a key role in helping businesses adopt Adyen’s payment platform. This position centers on guiding clients through technical setup, leading integration projects, and addressing technical challenges that arise during the onboarding process. What you will do Lead technical implementation projects for Adyen’s payment platform Work directly with clients to ensure integrations run smoothly and successfully Troubleshoot integration issues and provide effective solutions Collaborate with teams across Adyen to enhance the overall client experience Location This role is based in San Francisco.

Join collate as a Senior Implementation Manager and be at the forefront of driving impactful change. In this pivotal role, you will lead our implementation team, ensuring seamless integration of our innovative solutions within client organizations, thereby enhancing their operational efficiency and effectiveness.Your expertise will guide clients through the implementation process, ensuring they achieve optimal outcomes while fostering strong relationships. We are looking for a proactive leader who thrives in a dynamic environment and is committed to exceeding client expectations.

Join Our Innovative Team at MotherDuckAt MotherDuck, we are dedicated to revolutionizing data warehousing, making it enjoyable and seamless for developers and data professionals. Our cloud-hosted version of DuckDB is transforming the way analytics is handled, enabling rapid internal and customer-facing insights. Collaborating with the creators of the world’s fastest-growing query engine, we aim to harmonize local development with cloud operations, enhancing both software and data engineering workflows. Our diverse team consists of experienced and passionate individuals who are committed to making a difference.Your Role and ImpactWe are looking for a talented Data Implementation Engineer to spearhead critical data warehouse projects for our customers. This role presents a unique chance to influence our Technical Engagement function and ensure customers effectively adopt, scale, and thrive using MotherDuck. The perfect candidate will possess strong expertise in database architecture, data modeling, and data integration, along with the initiative to drive projects forward, the ability to simplify complex decisions, the creativity to challenge traditional norms, and the agility to adapt to the dynamic needs of our clients.You will craft architectures that facilitate efficient data utilization, eliminate obstacles with clarity, and empower clients to achieve production readiness confidently. This position is available in our offices located in Seattle, San Francisco, or New York.

Join our dynamic team as a Staff AI Implementation Engineer at Moveworks, where you'll play a pivotal role in transforming the landscape of AI integration within our organization. Your expertise will guide the effective implementation of AI solutions that enhance productivity and streamline operations. This position offers an exciting opportunity to collaborate with cross-functional teams, leveraging cutting-edge technologies to drive impactful results.

Join the forefront of AI technology as an AI Implementation Engineer with Moveworks, where you'll harness the power of artificial intelligence to transform customer experiences. In this pivotal role, you will work closely with clients to implement AI solutions that enhance operational efficiency and drive innovation.

Join Pylon Labs and Shape the Future of B2B Post Sales!At Pylon, we are on a mission to revolutionize B2B post-sales support with our all-in-one platform that leverages conversational data and advanced intelligence. Our goal is to empower our clients to manage their operations seamlessly in real-time.Backed by leading venture capital firms including a16z, BCV, General Catalyst, and Y Combinator, we proudly serve over 1,000 companies, such as Linear, Cognition (Windsurf), and Modal Labs, who rely on Pylon for their support and customer success workflows. Discover more about us on the Enterprise Tech 30 List.This position is fully in-person at our San Francisco office; we do not provide remote or hybrid work options.Your RoleYou will manage the complete migration process for our clients, which encompasses translating their existing workflows, enabling their teams, and assisting with the transfer of historical data.We believe in utilizing our products ourselves; thus, you will develop strong fluency in our platform. By the end of your first week, you will be fully equipped to guide both yourself and others in using Pylon effectively.As the primary expert on Pylon implementations, you will also gain in-depth knowledge of legacy support systems such as Zendesk and Intercom that we transition customers away from.You will be the first point of contact for customer inquiries related to our product, addressing questions ranging from simple how-tos to intricate edge cases.Handle multiple customer migrations simultaneously, ensuring successful outcomes; currently, we boast zero failed migrations, and we intend to maintain this record.QualificationsMust be located in or willing to relocate to San Francisco and enthusiastic about working on-site.Highly organized, diligent, and swift; you will manage over 20 migrations concurrently.Comfortable engaging with customers via chat and video regularly.A collaborative team player; our Solutions Engineering team is small yet impactful. We thrive on collective efforts, valuing the best ideas regardless of their origin.Detail-oriented with the capacity to learn rapidly; you will need to master various tools quickly.

About UsAt Roboflow, our vision is to empower every individual to make the world programmable. Our understanding of the world is increasingly visual, and we aim to translate this into the software we create.We are dedicated to developing the essential tools, community, and resources necessary for harnessing artificial intelligence. Roboflow streamlines the process of creating and deploying computer vision models. Currently, more than a million developers, including teams from half of the Fortune 100 companies, rely on Roboflow’s open-source machine learning tools and hosted services. Our contributions include counting cells to expedite cancer research, enhancing safety on construction sites, digitizing floor plans, preserving coral reefs, guiding drone operations, and much more.Supported by distinguished customers and investors, we have secured over $63 million in funding from Y Combinator, Google Ventures, Craft Ventures, Sam Altman, Lachy Groom, and other prominent investors in the software sector.Our team at Roboflow is composed of passionate builders who embrace ownership, accountability, and a proactive approach. We are inquisitive, hands-on with technology, and prefer demonstrating our work over mere discussion. Many of us possess a founder's mentality and flourish in a high-autonomy environment.

Join Moveworks as a Senior AI Implementation Engineer and be the driving force behind transforming the way organizations leverage AI for operational excellence. In this pivotal role, you will collaborate with cross-functional teams to design, implement, and optimize AI solutions that enhance productivity and improve user experience. Your expertise will play a crucial role in shaping our innovative AI strategies while ensuring successful deployment and adoption of our cutting-edge technology.

About DecagonDecagon stands at the forefront of conversational AI technology, enabling brands to deliver exceptional concierge-level customer experiences. Our innovative platform empowers industry leaders such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and engaging interactions across multiple channels, including voice, chat, email, and SMS.At Decagon, we envision a future where customer experiences are transformed from mundane support tickets to swift resolutions and meaningful conversations. We take pride in being backed by renowned investors who share our ambitious vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.Our dynamic team thrives in an office environment, united by a commitment to excellence and rapid execution. Our core values drive our culture: Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.About the RoleAs a pivotal member of Decagon’s founding Implementations Team, you will spearhead the development and scaling of our world-class AI Agent implementation function. You will be responsible for crafting and executing the strategy that ensures seamless deployments across complex environments, setting the stage for long-term success for our customers.Your role will involve collaborating closely with customer teams to understand their workflows, designing strategies aligned with their objectives, and instilling confidence in their AI journey. You will work cross-functionally with Sales, Product, and Engineering teams to translate customer needs into successful implementations and sustainable outcomes. Your leadership will guide the team through intricate rollouts, ensuring stakeholder alignment and impactful launches.The ideal candidate will possess a blend of technical savvy, executive presentation skills, and a knack for designing repeatable processes that elevate our implementation standards.In this role, you willLead enterprise AI Agent implementations from initiation to rollout, ensuring smooth execution and user adoption.Create customized strategies that integrate Decagon’s platform with each customer’s business objectives.Work closely with Sales, Product, and Engineering teams to define requirements, configure solutions, and guarantee reliable outcomes.Establish best practices for implementation processes to enhance efficiency and effectiveness.

As an Implementation Manager at Benchling, you will play a pivotal role in ensuring the successful onboarding and deployment of our cutting-edge platform for our clients. You will coordinate with various teams, including Product, Engineering, and Customer Success, to tailor solutions that meet customer needs and drive adoption. Your expertise will help clients fully leverage the capabilities of Benchling, ultimately enhancing their research and development processes.

Join us as an Implementation Specialist at Lever, where we redefine the recruitment landscape!PLEASE NOTE: This role is part of an internal testing process for Lever's environment—applications are not accepted for this position.Founded a decade ago, Lever addresses the critical challenge of hiring top talent. Our innovative software is trusted by industry leaders like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify. We are at the forefront of transforming talent acquisition, and we are proud to be recognized as one of the best workplaces in San Francisco and the entire U.S. Our team, the "Leveroos", is our greatest asset, and we are committed to fostering a culture that prioritizes people.

Hover uses proprietary AI and a decade of property data to help people visualize and estimate changes to their homes or buildings. Homeowners, contractors, and insurance professionals rely on Hover’s interactive 3D models, which can be created from a smartphone scan in minutes. Major insurers like Travelers, State Farm, and Nationwide trust the platform, and investors include Google Ventures and Menlo Ventures. The company values curiosity, purpose, and a commitment to supporting customers and each other. Hover encourages diverse perspectives and aims to build an inclusive, high-performance culture focused on growth and excellence. Role Overview The Implementation Manager leads major customer launches, especially for large and complex accounts. This position drives cross-functional coordination, working with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to deliver projects on time and with impact. The role manages enterprise programs that deepen customer engagement and value on the Hover platform. Responsibilities include connecting strategy to day-to-day execution, refining processes, and setting high standards for customer implementation. As Hover scales insurance account rollouts, this person will bring structure and accountability to high-stakes projects and help define the future of the implementation function. Key Responsibilities Oversee end-to-end implementation for enterprise customers, ensuring alignment with customer goals and schedules (including stakeholder mapping, milestone planning, risk management, and resource allocation). Develop a strong understanding of the Hover platform and product features to communicate value to both end users and executive leaders. Serve as the main point of accountability for all launch deliverables and cross-team initiatives. Facilitate technical and non-technical meetings with customers, internal teams, and external partners. Anticipate and address challenges to keep projects on track and deliver successful outcomes. Location San Francisco or New York