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Software Engineer, Infrastructure - Remote (USA)

OrbRemote-USA
Remote FullTime

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Qualifications

5+ years of experience in software engineering with a strong focus on infrastructure; Expertise in designing resilient systems; Proficient in debugging complex issues and performance optimization; Experience in mentoring engineers on best practices; Passion for building scalable infrastructure.

About the job

About Orb:

At Orb, we are pioneering a new frontier in how AI and software enterprises effectively monetize at scale. Our cutting-edge billing infrastructure transforms intricate usage-based pricing models into strategic advantages. With a developer-first mindset, we empower industry leaders like Vercel, Pinecone, and Replit by providing real-time billing automation, rapid pricing experimentation, and detailed revenue insights.

Supported by $44.1 million in investments from premier venture capitalists, including Mayfield, Menlo Ventures, and Greylock, we are a dynamic team committed to shaping the future of monetization through innovative infrastructure solutions.

We embrace a hybrid work culture, collaborating in the office three days a week. Our core values—customer centricity, urgency, proactive engagement, and meticulous attention to detail—guide our team's growth and collaboration.

About the Role:

As a vital member of our infrastructure team, you will uphold our commitment to high reliability standards. Our clients rely on our systems for continuous operation since any downtime can result in significant revenue losses. You will be responsible for the infrastructure that supports our entire product, encompassing event ingestion, API services, alerting mechanisms, invoicing, and much more.

Your Responsibilities:

  • Lead initiatives for infrastructure resilience, including recovery strategies, tenant isolation, and load management

  • Enhance the observability and operational efficiency of our systems

  • Develop performance-critical, user-facing infrastructure, such as real-time event processing systems

  • Strategize scaling initiatives to accommodate substantial customer growth

  • Collaborate with cross-functional engineering teams to ensure the development of robust product features

  • Share knowledge and best practices with your talented peers

About You:

  • You possess a deep understanding of edge cases, potential failure modes, and performance bottlenecks

  • You have a talent for diagnosing and resolving complex errors and performance challenges

  • You thrive on building scalable infrastructure for high-growth products

  • You are adept at mentoring fellow engineers in best practices, including observability and risk management strategies

  • You bring 5+ years of experience in software engineering, particularly focused on infrastructure

About Orb

Orb is at the forefront of revolutionizing monetization strategies for AI and software companies. Our innovative billing system simplifies complex pricing into a competitive edge. With significant backing from leading venture firms, we are a fast-paced organization committed to redefining the future of billing infrastructure.

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