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Software Engineer, Trust & Risk

WhatnotSan Francisco, CA
On-site Full-Time

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Qualifications

Bachelor's degree in Computer Science or related field; Proven experience in software engineering with a focus on Trust & Risk; Proficiency in machine learning and data analysis; Strong understanding of policy enforcement mechanisms; Excellent problem-solving skills and ability to work collaboratively in a remote team environment; Familiarity with scalable infrastructure design and implementation.

About the job

Shape the Future of E-Commerce with Whatnot!

Whatnot stands as the premier live shopping platform across North America and Europe, allowing users to buy, sell, and uncover the products they adore. We are revolutionizing the e-commerce landscape by merging community, shopping, and entertainment into a unique marketplace tailored for you. Our remote co-located teams foster innovation and are deeply rooted in our core values. With operational hubs spanning the US, UK, Germany, Ireland, and Poland, we are collaboratively building the future of online marketplaces.

From fashion, beauty, and electronics to collectibles such as trading cards, comic books, and live plants, our live auctions cater to a diverse audience.

And this is just the beginning! As one of the fastest-growing marketplaces, we are on the lookout for visionary problem solvers in every department. Stay updated with Whatnot by exploring our news and engineering blogs, and join us in empowering individuals to transform their passions into thriving businesses while fostering connections through commerce.

Position Overview

At Whatnot, our Trust and Risk, Fraud, and Integrity teams are dedicated to developing systems that establish clear expectations, promote positive behavior, and address challenges fairly and efficiently. By merging proactive detection with transparent enforcement, we ensure that Whatnot remains a secure and reliable environment for buyers and sellers alike.

Key Focus Areas:

  • Policy Enforcement and Dispute Resolution: Innovating systems that define behavioral expectations, identify policy breaches, and resolve conflicts efficiently.

  • Scalable and Reusable Platforms: Creating and maintaining robust infrastructure that supports both automated and manual operational systems, enhancing detection capabilities.

  • Advanced Detection and Prevention: Utilizing machine learning, behavioral insights, and real-time intervention strategies to combat evolving abuse patterns and safeguard our users.

  • Continuous Improvement: Implementing feedback mechanisms and monitoring systems to ensure ongoing quality assurance and to refine our algorithms, methodologies, and operational processes.

About Whatnot

Whatnot is a pioneering live shopping platform, leading the charge in merging community engagement with e-commerce. Our innovative ecosystem connects buyers and sellers in a vibrant marketplace that spans multiple countries. With a commitment to redefining online shopping, we empower our users to explore a diverse range of products while fostering meaningful connections. Join us in shaping the future of commerce!

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