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Solution Architect at Aquant | Newton, MA

AquantNewton, MA
On-site Full-time

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Experience Level

Mid to Senior

Qualifications

QualificationsProven experience in solution architecture, preferably in AI or software development environments. Strong analytical skills with the ability to translate business requirements into technical solutions. Excellent communication and interpersonal skills, capable of engaging with diverse stakeholders. Experience with data integration, API management, and cloud technologies is a plus. Ability to work collaboratively in a fast-paced, cross-functional team environment.

About the job

Aquant develops an Agentic AI platform designed for service organizations that work with complex equipment. The platform combines industry expertise with intelligent agents, supporting service teams by making institutional knowledge more accessible. By analyzing data from sources such as manuals and technician notes, Aquant helps streamline troubleshooting, speed up training, reduce operational costs, and position service as a revenue generator. More details can be found at www.aquant.ai.

Role overview

The Solution Architect at Aquant works directly with customers to turn their challenges into practical AI agents, workflows, and scalable solution designs. This role blends solution architecture, engineering, AI design, and project management in a customer-facing setting.

What you will do

  • Translate customer pain points into AI agents, workflows, and decision-support tools that address real business needs.
  • Design solution architectures that include data sources, integrations, APIs, orchestration, retrieval, guardrails, human-in-the-loop processes, and deployment strategies.
  • Lead or contribute to building technical prototypes and proofs of concept to quickly demonstrate business value.
  • Collaborate with Product, Engineering, Customer Success, and Delivery teams to guide solutions from discovery through implementation and user adoption.
  • Oversee technical scoping and planning, including requirements, assumptions, dependencies, risks, timelines, and stakeholder alignment.
  • Serve as a trusted advisor to customers, clearly explaining technical trade-offs to both technical and non-technical audiences.
  • Focus on business outcomes such as faster resolution times, improved first-time fix rates, better remote resolution, higher adoption, and enhanced customer experiences.
  • Create reusable assets, reference architectures, playbooks, and industry-specific patterns to support efficient solution delivery.
  • Ensure solutions are scalable, secure, transparent, and compliant with customer governance requirements.

Location

This role is based in Newton, MA.

About Aquant

At Aquant, we are revolutionizing the way service organizations leverage AI to enhance their operations and increase profitability. Our unique platform combines cutting-edge technology with deep industry knowledge, empowering teams to make informed decisions and drive service excellence.

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