Solution Operations Manager - People Growth

Mistral AIParis

On-site Full-time

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Experience Level

Manager

Qualifications

We are looking for a Solution Operations Manager with a strong background in operations and people growth strategies. The ideal candidate should possess excellent leadership skills, a passion for AI, and the ability to foster a collaborative environment. Experience in project management and a deep understanding of AI technologies would be advantageous.

About the job

About Mistral AI

At Mistral AI, we harness the transformative power of artificial intelligence to streamline workflows, optimize time management, and foster creativity and learning. Our innovative technology integrates seamlessly into everyday work environments, enhancing productivity and collaboration.

We are committed to making AI accessible to all through high-performance, open-source models and cutting-edge products tailored for enterprises, whether deployed on-premises or in the cloud. Our offerings include 'le Chat', your AI assistant for both personal and professional tasks.

As a forward-thinking and collaborative team, we are passionate about harnessing AI to drive societal transformation. Our diverse workforce excels in competitive contexts and actively contributes to innovation. With team members across France, the USA, the UK, Germany, and Singapore, we cultivate a creative, low-ego, and team-oriented culture.

Join us at Mistral AI and become part of a pioneering organization shaping the future of artificial intelligence. Together, we can make a significant impact. Explore more about our culture and values at https://mistral.ai/careers.

About Mistral AI

Mistral AI is dedicated to democratizing artificial intelligence through innovative technology and solutions. We strive to integrate our advanced AI products into daily operations, enabling users to unlock their full potential and drive meaningful change across industries.

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At Lifen, we believe that medical data has the potential to revolutionize the healthcare system, but only if it is accessible. Improved data accessibility leads to reduced administrative burdens, better care coordination, and faster scientific discoveries.Since 2015, our mission has been to unleash this potential. Our AI-driven solutions enable healthcare pr…

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Business Operations and Deployment Manager

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Role Overview vocca is hiring a Business Operations and Deployment Manager in Paris. This position focuses on improving how the company operates and making sure projects launch smoothly. The manager will work closely with teams across the organization to streamline processes and support business goals. What You Will Do Work with cross-functional teams to improve workflows and increase productivity Support project deployments from planning through execution Help ensure solutions meet business objectives

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Solution Deployment Manager at 360Learning | Paris, Remote

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As the Solution Deployment Manager at 360Learning, you will be an integral part of our Implementation team, dedicated to ensuring a smooth onboarding process for our new customers. In this role, you will collaborate across departments—including Sales, Product, and Customer Success—to thoroughly understand and document client use cases and requirements. Your expertise will be key as you translate these insights into the effective setup and configuration of the 360Learning platform.You will oversee all stages of the implementation lifecycle, from the initial sales turnover and project kickoff to the final handover to our support team. Your responsibilities will include driving project management, defining the architecture of the 360Learning platform tailored to our clients' needs, facilitating integrations (such as flat files and APIs), and supporting third-party applications. Your guidance will be essential in ensuring the successful deployment of their platforms.Moreover, you will maintain a close relationship with your customers throughout their contract period to boost product adoption and deliver additional solutions, such as comprehensive platform audits.

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Tandem Health creates tools designed to support clinicians, aiming to simplify documentation and daily workflows so medical professionals can focus on patient care. The platform is shaped by healthcare providers themselves, reflecting real-world needs in hospitals and clinics. With strong backing from leading investors, Tandem Health is expanding internationally and growing its team in France. The company values curiosity, collaboration, and a commitment to improving healthcare and social care organizations. Role overview The Deployment Project Manager leads implementation projects for Tandem Health’s AI-powered medical assistant in both public and private healthcare settings across France. This role manages each phase from contract signing to production launch, helping clients transition smoothly to the new platform. What you will do Pre-Sales: Work with sales teams to clarify client needs and shape project contracts, covering scope, conditions, and timelines. Act as a first-level technical resource for internal and client questions. Stay up to date on the product and its development roadmap. Deployment: Serve as the main contact for clients throughout each project lifecycle. Oversee deployments, ensuring projects stay on track with agreed timelines and objectives. Coordinate with internal teams to keep each implementation running smoothly. Location This position is based in Paris.

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Field Deployment Engineer

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AI Deployment Architect - Paris

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Join our dynamic team at Maki as an AI Deployment Architect, where you will play a crucial role in configuring, deploying, and enhancing our AI agents for enterprise clients. This position blends product development, engineering, and customer service, allowing you to convert business needs into effective configurations. You will ensure that each deployment meets client expectations and adapt quickly to maintain optimal performance and system stability.As a key technical partner, you will assist customers with configuration choices, address complex issues, and influence the design and execution of AI-driven screening processes. Furthermore, you will serve as a vital feedback link between our field operations and product teams, highlighting trends that warrant platform integration and validating new functionalities with real-world users.This role is highly technical and hands-on. As we expand our deployments across various industries and regions, you will help establish the benchmarks, tools, and best practices necessary for scaling our agents effectively.Key Responsibilities:Design and modify screening workflows based on client requirements.Configure state prompts, tone settings, voice selections, transitions, and conditional logic.Establish and manage custom vocabularies for ASR as needed.Conduct and oversee demonstrations; support pilot projects from inception to completion.Troubleshooting and Improvement:Examine conversation logs to pinpoint errors or discrepancies.Perform isolated state tests for focused debugging.Rapidly iterate on prompts and configurations to enhance performance.Utilize SQL for analyzing behavioral patterns, diagnosing systemic problems, and confirming enhancements.Client Collaboration:Guide clients on screening design, personas, and best practices for AI-enabled interviews.Clearly articulate technical concepts, limitations, and trade-offs.Manage expectations during pilot phases; create structured feedback systems for ongoing improvement.Act as a reliable advisor throughout deployment and iteration processes.Product Collaboration:Highlight recurring patterns and feature requests to the product team.

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