About the job
About Us: At ema, we are pioneering the development of a groundbreaking agentic AI platform aimed at transforming workforce productivity. Our mission is to empower enterprises to create and implement their own AI-driven employees, significantly enhancing operational efficiency. With over $60 million raised and support from renowned investors such as Accel, Prosus, SCB10X, Hitachi Ventures, and Sozo Ventures, we are well-positioned for growth. Our founders, Surojit Chatterjee and Souvik Sen, bring a wealth of experience from their time at industry giants like Google, Coinbase, Flipkart, and Okta.
Key Responsibilities:
Engage with sales leadership to accurately assess customer requirements and facilitate the deployment of tailored technical solutions.
Gain a comprehensive understanding of ema’s technology and its core architectures.
Present impactful product demonstrations customized to address the specific needs of prospective customers, highlighting key features and advantages.
Collaborate closely with clients to conduct successful Proofs of Concept (PoCs), validating the applicability and benefits of ema’s solutions in their environments.
Establish yourself as a Trusted Advisor to essential customer stakeholders, focusing on achieving their business goals.
Work with clients to design and architect solutions that align with their strategic objectives, ensuring compatibility with existing systems.
Lead project teams towards shared goals, accelerating the adoption of ema’s solutions.
Effectively communicate the value of ema’s solutions throughout the customer engagement process, from initial demonstrations to implementation.
Assist in transitioning ema’s solutions from Proof of Concept to full production.
Understand the customer's cloud or on-premises environment and unique requirements for deploying ema’s solutions, collaborating with our engineering team to create viable solutions that fit ema’s deployment models.
Diagnose and resolve customer issues effectively, implementing new tools as necessary to enhance productivity.
