Solutions Architect at Intercom | Chicago, Illinois

Who is Trace3?Trace3 is a premier Transformative IT Authority, delivering innovative technology solutions and consulting services tailored for our clients. With a team of elite engineers and a culture of dynamism, we empower IT executives and their organizations to gain a competitive edge through our Integrate, Automate, Innovate process.At Trace3, we foster a culture that resembles the energy of a startup while benefiting from the robustness of a scalable business. Our employees enjoy the chance to advance their careers in a vibrant and enjoyable environment!Headquartered in Irvine, California, we have a strong workforce of over 1,200 professionals across the United States. Our significant office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, and San Francisco.Are you ready to explore the endless possibilities that technology offers? Join Us Today!Street-Smart - Thriving in Dynamic TimesWe adapt quickly and effectively in a fast-paced environment, continuously driving innovation and fostering positive change while keeping our focus on the overarching goals. We exercise sound judgment in making timely and cost-effective high-quality decisions, tapping into our creativity to find constructive solutions to challenges.Juice - The “Stuff” it takes to be a Needle MoverWe are results-oriented and committed to driving outcomes. We lead without titles, empowering others with a proactive mindset. We envision our goals and mentally map out every checkpoint on the journey to success.Teamwork - Humble, Hungry, and SmartWe are humble team players who recognize how our roles impact the company's mission. We treat everyone with respect, acknowledge our mistakes, and provide credit where it is due, all while maintaining transparency. We celebrate the successes and support our colleagues through their challenges and failures, valuing the unique contributions of each individual.

Who You Are You are a strategic security expert adept at bridging the gap between business risks, regulatory requirements, and technological advancements to create comprehensive multi-domain security solutions. You excel in leading high-level discussions, influencing decisions by simplifying intricate security concepts into actionable insights. With a natural inclination towards cross-domain thinking, you identify opportunities for integrating identity, cloud, endpoint, and data security into cohesive architectures. Your independent working style is complemented by close collaboration with sales and technical teams, and you take pleasure in mentoring others to enhance consultative security practices within the organization. About The Role As a Senior Security Client Solution Architect, you play a pivotal role in crafting and implementing multi-domain security strategies tailored for complex client environments. Your responsibilities extend beyond technical architecture, as you influence deal strategies, guide security investment choices, and ensure that solutions are in compliance with regulatory standards while aligning with risk appetite and long-term business objectives. In this role, you will spearhead security discovery initiatives, design integrated architectures across various security domains, and collaborate closely with Account Executives and practice leaders to qualify opportunities and position comprehensive security solutions effectively. As a senior member of the team, you will act as a trusted advisor to clients, serve as an escalation point for complex designs, and provide mentorship to CSAs and engineers. This position is perfect for a security professional who thrives on owning strategic initiatives, fostering cross-domain conversations, and empowering clients and internal teams to achieve higher levels of security maturity. Please note: You must be based in the United States, specifically within the Chicago metro area or surrounding regions. Travel requirements may reach up to 40%.

About the OpportunityJoin Contentful’s Professional Services team as a Senior Personalization Solution Architect. In this pivotal role, you will leverage your extensive expertise in personalization and experimentation to craft, implement, and optimize personalization strategies that deliver measurable results. This position is tailored for a seasoned practitioner who has successfully built and scaled personalization initiatives in real-world environments and possesses the technical skills necessary for modern, composable architectures.This role is not for a generalist; it demands a professional with a robust understanding of audience strategy, decision-making processes, experimentation methodologies, and performance measurement. You will design and execute high-caliber technical implementations utilizing Contentful Personalization.Your collaboration with customer engineering, product, and marketing teams will be crucial in developing and deploying advanced personalization and experimentation solutions. You will act as a vital link between our clients and Contentful’s Product and Engineering teams, helping to mitigate implementation risks, expedite time-to-value, and enhance feedback mechanisms for product development, specifically in complex personalization scenarios.What to Expect?Leadership in Personalization & ExperimentationOversee the comprehensive design of personalization and experimentation programs, including:audience and segmentation strategies based on behavioral, contextual, and first-party dataexperience decisioning models that prioritize relevance, performance, and governanceexperimentation frameworks (A/B testing, multivariate testing, holdouts) with defined hypotheses and success metricsFormulate scalable personalization strategies that include:guardrails to prevent over-personalization, bias, and negative user experiencesstrategies for global, multi-brand, or multi-regional deploymentsbalancing targeting precision, latency, and operational complexityEstablish measurement strategies that link:user behavior to decision-making logic, exposure, and business outcomesServe as a domain authority on personalization and experimentation during customer interactions, confidently guiding technical and non-technical stakeholders through best practices, limitations, and trade-offs.Technical Solution Architecture & Hands-On DeliveryDesign and implement end-to-end personalization solutions that adhere to best practices and industry standards.

Senior Solution ArchitectLocation: Chicago, ILContract Duration: 12 MonthsInterview Process: Skype + Face-to-FaceKey Requirements:Bachelor’s Degree or equivalent professional experienceOver 15 years of relevant expertise in technical leadership and technology consulting on large-scale enterprise projectsExperience leading multiple projects at an architect level with a formal architect titleProficiency in Agile methodologies, preferably ScrumDemonstrated experience in designing and building extensive, distributed systems as Enterprise-wide, global-facing PaaS or SaaS offeringsProven track record in large-scale migrations to AzureFamiliarity with Service-Oriented Architecture (SOA) and/or microservices architecturesStrong ability to document intricate solution architecture designs using appropriate modeling and diagramming techniques

Join our dynamic team as a Senior Solutions Architect where your expertise will play a pivotal role in shaping our backup data management solutions. You will be integral in planning, executing, and optimizing backup data operations.Key Responsibilities:Environment Discovery and Assessment: Analyze and document existing configurations of Avamar, Networker, and Data Domain, including policies, schedules, and protection groups.Backup Architecture and Migration Planning: Collaborate in defining the ideal backup architecture utilizing PPDM and Data Domain within the Dell private cloud environment.Configuration Support: Assist in the setup and validation of PDM components, ensuring optimal configuration of Data Domain for backup targets.Network Integration: Help configure Networker to utilize new Data Domain systems as backup targets.Legacy Transition Support: Support the migration of workloads from Avamar to PPDM/Data Domain according to the migration plan.

Position Overview*Candidates must reside in the Chicago, IL area and be open to local travel for meetings.*As a Senior Network Security Architect at ePlus, you will play a crucial role in the design, implementation, and management of advanced enterprise security infrastructures for our clients. This position offers a unique opportunity to collaborate with a top-tier account and delivery team, focusing on creating sustainable IT roadmaps that enhance the security posture of our clients. This post-sales delivery role emphasizes technical excellence, customer satisfaction, and the development of secure network architectures across diverse enterprise environments.

Join 360itprofessionals1 as an Enterprise Architect, where you will play a crucial role in architecting and optimizing our enterprise systems. We are seeking a visionary professional who can drive strategic initiatives and align technology solutions with business goals.

Location: Chicago, IL | Minneapolis, MN While candidates in the listed locations are encouraged for this role, we welcome remote candidates from various cities in the Central US. Mission We seek skilled pre-sales professionals with a proven record of enabling large enterprises to become data-driven. Collaborating closely with the Enterprise Account Executive (AE), you will define and implement the technical strategy for our most significant accounts, fostering broader adoption of our products and advancing the use of Machine Learning (ML) and Artificial Intelligence (AI). Your solid foundation in value selling, technical account management, and technical leadership will be crucial in ensuring success in these partnerships. While you will have a team of hands-on resources creating proofs of concept and showcasing Databricks' solutions, it is essential that you possess a technical understanding and grasp the application of ML and AI across various use cases pertinent to our target accounts in the High Tech and Manufacturing sectors. Outcomes Act as the primary technical liaison for Databricks across multiple clients. Guide customers on a transformative journey, assisting them in evaluating and integrating Databricks into their strategic framework. Execute the technical strategy within the account, aligning closely with the overall strategy. Cultivate a network of technical advocates within the account. Align technical strategies with Databricks solutions. Offer structured mentorship to fellow team members. Earn respect from peers through your expertise, insights, and contributions.

Credera is a leading global consulting firm that merges transformational consulting expertise, deep industry insight, AI, and technological proficiency to create exceptional customer experiences and drive accelerated growth across diverse sectors. We are committed to evolving our services to cater to the needs of future organizations while embodying modern best practices. Our distinctive global approach offers customized solutions, reshaping the most impactful brands and organizations worldwide.At Credera, our employees are the heart of our organization, driven by a passion to create an extraordinary impact on our clients, colleagues, and communities. This commitment shapes how we allocate our time, resources, and talents. Our dedication to our workforce has garnered global recognition; for more details, visit our employer awards page: https://www.credera.com/awards-and-recognition.

At accentedge, LLC, we are dedicated to pioneering digital transformation and cybersecurity solutions tailored to meet the demands of complex industries, particularly within healthcare. Our Chicago-based team is passionate about safeguarding sensitive information, thwarting cyber threats, and empowering organizations to adapt securely in an increasingly digital landscape. We invite you to become a part of our dynamic team as a Lead Security Architect.Key Responsibilities:• Strategic Leadership: Architect and spearhead the deployment of a holistic security assessment strategy utilizing our leading methodologies, encompassing all security layers across the hospital infrastructure.• Execution of Security Assessments: Formulate and oversee a comprehensive plan for evaluating network, application, and endpoint security, ensuring thorough assessments of all critical aspects within our healthcare projects.• Regulatory Compliance: Guarantee that our assessment methodologies and strategies fully align with healthcare-specific regulatory frameworks, including HIPAA, HITRUST, and NIST CSF.• Risk Mitigation: Collaborate with technical teams to identify and address security risks, proactively managing vulnerabilities to prevent exploitation.• Technical Oversight: Provide guidance and mentorship to a diverse team of cybersecurity experts, ensuring the effective execution of all security assessments and solutions.• Continuous Improvement: Advocate for ongoing enhancements to the security architecture, adapting to emerging threats and technological advancements to fortify our clients’ cybersecurity defenses.

Join ServiceNow as a Solution Architect and play a pivotal role in transforming how organizations deliver services and manage operations. In this position, you will collaborate with stakeholders, analyze business requirements, and design innovative solutions that harness the power of our platform. If you are passionate about technology and keen on solving complex challenges, we want to hear from you!

As a Resident Solutions Architect at Databricks, you will play a pivotal role in shaping the future of cloud-based data solutions. You will collaborate with clients to understand their business challenges and design tailored solutions that leverage the power of the Databricks platform. Your expertise will guide teams in implementing best practices for data architecture and analytics, ensuring clients achieve optimal results.

Join our team at Sonsoft Inc. as an Azure Solutions Architect, where you will lead the design and implementation of innovative cloud solutions. This position allows you to leverage your expertise in Azure services to drive digital transformation for our clients.As an Azure Architect, you will be responsible for assessing client requirements, designing scalable solutions, and ensuring best practices in cloud architecture. You will collaborate with cross-functional teams to deliver high-quality solutions that meet business objectives.

Role overview Credera seeks a Senior Architect specializing in Cloud Security for its Chicago, IL office. The position focuses on designing and implementing security solutions tailored to cloud environments. This work helps clients safeguard digital assets and achieve compliance with industry regulations. What you will do Design and build security architectures for various cloud platforms Assess security risks and create strategies to address them Advise teams on best practices for cloud security and compliance requirements Lead projects aimed at improving security across client environments Collaborate with cross-functional teams to deliver secure solutions Requirements Extensive background in cybersecurity, with a focus on cloud environments Deep understanding of industry standards and compliance frameworks Ability to offer strategic guidance and work across multiple disciplines Demonstrated experience designing and implementing security solutions

Join info-ways as a Senior Technical Architect in the vibrant city of Chicago. In this pivotal role, you will lead the architectural design and implementation of complex technical solutions, ensuring they meet client needs and industry standards. You will collaborate with cross-functional teams, guiding development processes and mentoring junior architects.

Join Us as a Salesforce Architect at CapTech ConsultingAt CapTech, we pride ourselves on partnering with clients to create innovative, scalable Salesforce solutions throughout the Software Development Lifecycle (SDLC) using Agile methodologies. As a Salesforce Architect, you will take the lead on cross-functional projects, ensuring that technical solutions align with our clients' business goals.As a trusted technical advisor, you will manage architectural scope, effectively communicating with both technical and non-technical stakeholders to set clear expectations and facilitate decision-making.Your Role in Technical SolutionsLead the architectural design and execution of Salesforce implementations, covering custom development, integrations, and data migrations.Design enterprise-grade solutions across various Salesforce clouds including Sales Cloud, Service Cloud, Experience Cloud, and industry-specific managed packages.Oversee the integration of Salesforce with external systems such as ERP platforms, financial tools, marketing solutions, identity providers, and document management systems.Define and implement environment strategies, release management, and DevOps processes that adhere to enterprise delivery standards.Fostering Thought Leadership and Professional GrowthDevelop a personalized professional development plan aimed at mastering Salesforce architecture and exploring emerging platform capabilities.Contribute to the establishment of architectural standards, best practices, and reusable solutions, showcasing your technical thought leadership.Mentor fellow architects and developers through architecture reviews, community practices, and ongoing knowledge sharing.Engage in technical pre-sales activities, including solution design, estimations, and delivery planning for prospective clients.Gain exposure to diverse clients, business models, and industry sectors.

Join our dynamic team at eproinc as a Salesforce Solution Architect. In this role, you will leverage your expertise in Salesforce to design innovative solutions that enhance our clients' business processes. You will collaborate closely with cross-functional teams to ensure seamless integration and optimal performance of Salesforce applications.

Credera is a premier global consulting firm that expertly combines transformational consulting capabilities, deep industry insights, artificial intelligence, and technological prowess to deliver remarkable customer experiences and foster accelerated growth across a diverse array of industries. We are committed to evolving our services continuously to meet the future needs of organizations and reflect the latest best practices. Our distinctive global approach ensures tailored solutions that transform some of the world's most influential brands and organizations.Our employees, the heartbeat of our organization, are deeply passionate about making a meaningful impact on our clients, colleagues, and communities. This fervor drives how we allocate our time, resources, and talents. Our dedication to our people and work has garnered global recognition. For more information, please visit our employer awards page: https://www.credera.com/awards-and-recognition

About Aikido Security Transforming Security for Developers. Aikido Security builds developer-focused security tools that fit into modern workflows. The goal: help teams reduce risk without slowing down software delivery. Founded in 2022 by seasoned entrepreneurs, Aikido has raised $85 million and is growing quickly. The company aims to replace legacy security solutions, letting engineering teams focus on building while automation handles the rest. Role Overview: Solutions Engineer (Pre-Sales) Based in Chicago, this Solutions Engineer role sits at the intersection of technology and sales. Working side by side with Account Executives, Solutions Engineers help prospects understand, evaluate, and adopt the Aikido Security platform. The position is pre-sales, focused on guiding technical conversations and supporting the sales process. What You Will Do Lead product demonstrations and technical deep dives for potential customers Support technical evaluations and proof-of-concept projects Translate complex security concepts into clear, actionable insights for developers and security teams Showcase the value of Aikido’s platform to technical stakeholders Work closely with sales to move deals forward What Matters for Success Ability to explain technical details in a way that makes sense to both developers and security professionals Comfort presenting and demonstrating software to technical audiences Strong collaboration with sales and technical teams Location Chicago, Illinois, United States