About the job
Peregrine Technologies, backed by prominent Silicon Valley investors, empowers public safety organizations, state and local governments, federal agencies, and private-sector institutions to tackle societal challenges with exceptional efficiency and precision. Our cutting-edge AI-enabled platform transforms fragmented data into actionable intelligence, providing instant access to critical information that facilitates informed decision-making and enhances outcomes across multiple touchpoints. Currently, we serve hundreds of clients across over 30 states and two countries, impacting more than 125 million individuals — and we're poised for further growth as we expand into the enterprise sector and international markets.
The Role
We are seeking a dynamic Solutions Enablement, Curriculum Developer to take charge of how teams comprehend, articulate, and implement customer use cases and personas across various sectors. This pivotal role is responsible for designing and managing a premier enablement system, which includes a centralized library, continuous training, and well-defined standards for presenting Peregrine solutions to different personas.
In this highly execution-oriented position, your focus will be on simplifying complexity into clarity. You will establish systematic frameworks for how Peregrine communicates with key customer personas, align platform capabilities with real-world workflows, and empower customer-facing teams to customize solutions for their target audience.
Collaboration is key, as you'll work closely with Solutions Engineering, Product, Product Marketing, Sales, and Customer Success teams to ensure a consistent understanding and application of personas and use cases across the Sales team.
What You'll Do
Own Use Case & Persona Enablement Framework and Library
- Design and uphold a structured framework that interlinks verticals, use cases, personas, and workflows.
- Define comprehensive persona profiles based on customers’ daily workflows, challenges, and needs, mapping them to pertinent use cases and demo paths.
- Maintain a centralized source of truth for vertical use cases and customer personas.
- Standardize templates and establish governance to ensure that content remains current, coherent, and easily applicable for teams.
Deliver Ongoing Enablement & Training
- Design and co-facilitate training sessions focused on vertical-specific solutions, covering key personas, their daily challenges, how Peregrine addresses them, and the unique advantages of our platform.
- Facilitate persona-aware solution storytelling that supports sales efforts.

