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Solutions Engineer - AI Cloud Infrastructure

novita-aiSan Francisco
On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who possess strong technical acumen, excellent problem-solving skills, and a passion for artificial intelligence. Ideal candidates should have experience in cloud infrastructure, AI technologies, and customer-facing roles. Effective communication skills and the ability to work collaboratively in a fast-paced environment are essential.

About the job

About Us:

At novita-ai, we are a rapidly growing global provider of AI cloud infrastructure, leading the charge in the artificial intelligence revolution. Our innovative platform equips developers and enterprises with powerful, scalable, and user-friendly solutions such as Model APIs, GPU Instances, and Serverless Computing. As organizations around the globe strive to integrate AI into their offerings, we serve as the essential engine that fuels their innovative efforts.

Join our world-class team and contribute to our expanding customer base. This unique opportunity allows you to be part of a dynamic company in a hyper-growth market, where your technical skills will directly impact customer success and drive our business forward.

The Role:

As a Solutions Engineer, you will act as the primary technical leader and trusted advisor for our clients throughout their journey. You will collaborate closely with the sales team to bridge the gap between complex customer challenges and our sophisticated technical solutions. Your mission is to build technical credibility, demonstrate the capabilities of our platform, and design tailored solutions that empower our clients to achieve their AI-related business objectives.

What You'll Do:

  • Technical Discovery & Solution Design: Collaborate with Account Executives to gain a deep understanding of customer needs, technical requirements, and business goals. Develop elegant and effective solutions utilizing our AI infrastructure stack (Model APIs, GPU Instances, Serverless).

  • Product Demonstration & Proof of Concept (POC): Conduct engaging, customized product demonstrations and interactive workshops. Plan, manage, and execute successful POCs, showcasing the value and performance of our platform within the client’s environment.

  • Technical Evangelism & Trusted Advisory: Communicate the value proposition of our platform to diverse audiences, including both technical and non-technical stakeholders, from engineers to C-level executives. Establish yourself as the go-to expert for customers on best practices in AI infrastructure.

  • Sales Enablement & Market Feedback Loop: Create and maintain technical sales materials, including whitepapers, best practice guides, and demo scripts. Serve as the voice of the customer, relaying valuable feedback from the field to our Product and Engineering teams to influence our product roadmap.

  • Onboarding & Implementation Guidance: Facilitate a seamless post-sales transition by providing initial onboarding support and architectural guidance, setting customers up for sustained success.

About novita-ai

At novita-ai, we are dedicated to providing cutting-edge AI cloud infrastructure solutions that empower businesses to innovate and thrive in an increasingly competitive landscape. Our commitment to excellence and customer success is reflected in every aspect of our operations.

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