About the job
Join the Feathery Team
Feathery is at the forefront of transforming data intake workflows for insurance and wealth management sectors. Our platform is trusted by industry leaders to streamline essential processes such as underwriting, client onboarding, and automated account openings.
As we experience rapid growth and increased demand from enterprises, we are expanding our customer-facing teams to tackle complex implementations across various financial services and beyond.
Why We’re Expanding
To meet the needs of our growing base of sophisticated clients who depend on our platform for critical workflows, we are seeking a Solutions Engineer. This role is perfect for individuals who thrive on solving technical challenges, engaging directly with customers, and influencing product adoption in real-world scenarios.
You will collaborate closely with sales, product, and engineering teams to ensure successful implementations and shape the future of our platform.
Role Overview
In this dynamic and high-responsibility role, you will be involved in:
Customer-facing technical solution design
Engagement across the customer lifecycle during pre-sales and post-sales
Architecting workflows and solving complex problems
Collaborating cross-functionally with product, engineering, and sales teams
As a pivotal member of the Solutions Engineering team, you will help define our support and scaling strategies for customer implementations, from initial proof-of-concept to sustained success.
Your Responsibilities
Customer Solutions & Implementation
Lead technical scoping, proof-of-concepts, and onboarding for key clients
Collaborate with clients to design and implement intricate workflows on the Feathery platform
Educate customers on best practices for creating scalable, maintainable solutions
Facilitate deployments and ensure successful integration across teams
Pre-Sales Engagement & Product Expertise
Support the sales team during the evaluation phase by showcasing technical capabilities
Convert customer needs into customized product solutions
Create demos and prototypes to illustrate our platform's potential

