companySentry logo

Solutions Engineer, Enterprise

SentryToronto, Ontario, Canada
Hybrid Full-time $170K/yr - $190K/yr

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Unlock Your Potential

Generate Job-Optimized Resume

One Click And Our AI Optimizes Your Resume to Match The Job Description.

Is Your Resume Optimized For This Role?

Find Out If You're Highlighting The Right Skills And Fix What's Missing

Experience Level

Experience

Qualifications

Ideal candidates will possess strong communication skills, a deep understanding of software development processes, and experience with performance monitoring tools. Prior experience in solutions engineering or customer-facing technical roles is highly desirable.

About the job

About Sentry

At Sentry, we believe that poor software should no longer be accepted. Our mission is to empower developers to create superior software more efficiently, allowing everyone to enjoy technology to its fullest. With over $217 million in funding and a trusted solution for more than 100,000 organizations—including industry giants like Disney, Microsoft, and Atlassian—we are dedicated to building performance and error monitoring tools that minimize bug fixing and maximize product development.

We foster a hybrid work environment across our global offices, designating Mondays, Tuesdays, and Thursdays as in-office days to promote impactful collaboration. If you are passionate about creating tools that enhance digital experiences, we invite you to join us in developing the next wave of software monitoring solutions.

About the Role:

The Solutions Engineering team at Sentry plays a pivotal role in assisting our largest clients in seamlessly integrating Sentry into their applications and workflows. This includes everything from SDK integration to ensuring that alerts and issues are directed to the appropriate channels promptly. Solutions Engineers will work closely with customers to guarantee effective implementation and utilization, leading to:

  • Better identification and resolution of application slowdowns and errors.

  • Increased productivity for development teams and enhanced customer satisfaction.

In This Role, You Will:

  • Identify and understand customer challenges and goals, transforming them into actionable onboarding and implementation strategies that demonstrate tangible business value.

  • Create best practices, educational resources, and content focused on error and performance management, open-source contributions, or the Sentry product (e.g., “how-to” articles and videos on product functionalities).

  • Serve as a trusted advisor and subject-matter expert for customers, guiding them in adopting software engineering and monitoring best practices.

  • Engage in workshop-level interactions with clients to promote advanced usage and wider adoption of Sentry's solutions.

  • Collaborate across internal teams to relay customer feedback to product and development units, aligning Sentry's product roadmap with improved time-to-value delivery.

You Will Thrive in This Position If You:

  • Enjoy discussing technology and collaborating with engineers and engineering leaders.

  • Value working in a fast-paced environment that offers diverse challenges and opportunities.

About Sentry

Sentry is a leading software performance monitoring company dedicated to helping developers create better software faster. With significant funding and a growing client base, we are at the forefront of the industry, committed to innovation and excellence.

Similar jobs

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.