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Specialist II, Tier 3 US & Canada at D&B | Austin, Texas

Dun & BradstreetAustin - Texas - United States
On-site Full-time

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Experience Level

Experience

Qualifications

Ideal candidates will possess strong problem-solving abilities and exceptional communication skills. A background in customer service or technical support is preferred, along with proficiency in relevant software tools. A commitment to continuous learning and improvement is essential to thrive in this role.

About the job

Dun & Bradstreet is hiring a Specialist II, Tier 3 for the US and Canada region, based in Austin, Texas. This position focuses on advanced customer support and guidance, handling complex issues that require strong analytical thinking.

What You Will Do

  • Deliver advanced support to customers in the US and Canada
  • Resolve complex inquiries with efficiency and expertise
  • Build and maintain long-term client relationships
  • Apply analytical skills to address challenging customer needs

Location

Austin, Texas, United States

About Dun & Bradstreet

Dun & Bradstreet is a leading global provider of business decisioning data and analytics. We help businesses make informed decisions with confidence. Our commitment to innovation and excellence is reflected in our diverse team and supportive company culture.

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