Sr. Manager, Customer Success (Starlink)

SpaceXBastrop, TX

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

Bachelor’s degree in Mathematics, Data Science, Physics, or Engineering. A minimum of 4 years of experience in Product Management, Technical Program Management, Software/Automation Engineering, or Process Engineering. Proven track record of managing teams and driving process improvements. Exceptional analytical skills with the ability to solve complex problems involving multiple stakeholders. Strong understanding of operational data analysis and customer experience optimization. Excellent communication and leadership skills to foster collaboration across teams.

About the job

SENIOR MANAGER, CUSTOMER SUCCESS (STARLINK)

As the Senior Manager of Customer Experience, you will oversee the post-purchase journey for Starlink customers. Leading a team of talented process engineers, you will focus on key areas of the customer journey such as billing, shipping, account management, troubleshooting, and returns, all aimed at minimizing defects in customer experience. Your role will involve optimizing operations, strategic planning, aligning resources with priorities, and championing the customer experience across our organization. The ideal candidate will possess strong technical aptitude, a keen understanding of process engineering, and the ability to create order from complexity while effectively managing a diverse range of stakeholders.

About SpaceX

SpaceX is pioneering the future of space exploration and technology. Our mission is to revolutionize space travel and enable human life on other planets. Join us as we push the boundaries of innovation and create a sustainable future in space.

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Sourcing Manager, Operational Excellence (Starlink)

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

SpaceX is expanding the Starlink network to deliver reliable internet service worldwide. The Sourcing Manager, Operational Excellence (OPEX) for Starlink plays a key role in shaping the program’s performance and financial outcomes by leading major projects and collaborating across teams. Key responsibilities Coordinate with procurement, planning and fulfillm…

Apr 22, 2026

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Sourcing Manager, CapEx (Starlink)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we believe that the future of humanity lies in the stars. With our relentless pursuit of innovation, we are developing cutting-edge technologies aimed at establishing human life on Mars. Join us on this exciting journey as we push the boundaries of what's possible.SOURCING MANAGER, CAPITAL EXPENDITURES (STARLINK)As a Sourcing Manager at SpaceX, you will play a pivotal role in the deployment of Starlink, the world’s most advanced broadband internet system. Starlink is the largest satellite constellation globally, providing reliable and fast internet to millions. We design, build, test, and operate every aspect of this revolutionary system—ranging from satellites to consumer receivers and the software that integrates it all. We are seeking innovative engineers to help us fully realize Starlink’s potential impact on communities and businesses worldwide.This role is essential for the production of our customer-facing products, and you will collaborate closely with key internal stakeholders. We are on the lookout for creative thinkers who can develop strategic partnerships with suppliers while enhancing the value we deliver. Our fast-paced environment requires agility and decisiveness. SpaceX is uniquely positioned to influence suppliers to elevate their performance while we continuously challenge our supply chain on cost, quality, and delivery. Your contributions will support capital and consumables purchases for the Starlink program.

Feb 6, 2026

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Sourcing Manager, Electronics for Starlink

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we believe in the excitement of a future where humanity explores the cosmos. Our mission is to develop technologies that will enable human life on Mars and beyond.Sourcing Manager, Electronics (Starlink)As the world’s most advanced broadband internet system, Starlink connects millions globally, including underserved communities, aircraft, and maritime vessels. We design, build, test, and operate all components, ensuring users can connect in minutes. We are searching for top-tier professionals to enhance Starlink’s impact on communities and businesses worldwide.Joining the Starlink Supply Chain team, you will oversee sourcing for electronic components utilized in our Starlink Product kits. In our fast-paced environment, agility is critical. SpaceX strives to shape and improve our suppliers to meet our demands for cost, quality, and speed.

Apr 2, 2026

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Sourcing Manager, Mechanical for Starlink

SpaceX

Full-time|On-site|Bastrop, TX

Role overview The Sourcing Manager, Mechanical will support SpaceX's Starlink program in Bastrop, TX. This position centers on procuring mechanical components needed for the satellite internet system. Success in this role requires careful coordination with suppliers to ensure timely and reliable delivery of parts. Key responsibilities Manage the sourcing and procurement of mechanical components for Starlink hardware Lead supplier negotiations to secure quality materials at competitive terms Build and maintain strong relationships with vendors to support production goals Requirements Demonstrated leadership in sourcing or procurement roles Strong negotiation skills Experience with mechanical components or manufacturing supply chains

Apr 24, 2026

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Sourcing Manager for Capital Equipment & Construction (Starlink)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we believe in a future where humanity explores the stars, a vision that drives our innovations. We are at the forefront of developing groundbreaking technologies to make human life on Mars a reality.SOURCING MANAGER, CAPITAL EQUIPMENT & CONSTRUCTION (STARLINK)Join our mission at SpaceX as we harness our expertise in rocket and spacecraft development to deploy Starlink, the world's most sophisticated broadband internet system. With the largest satellite constellation globally, Starlink delivers fast and reliable internet to millions. We design, build, test, and operate every aspect of the system—from thousands of satellites to consumer receivers that connect users within minutes, alongside the software that integrates all components. We are just beginning to realize Starlink's potential impact on communities and businesses worldwide, and we seek exceptional engineers to enhance its utility.This role is pivotal for producing customer-facing products, collaborating closely with key internal stakeholders. We are searching for innovative thinkers who can achieve company goals around value and supplier partnerships. As we rapidly evolve, you must be agile and adaptable. SpaceX has the unique capability and vision to shape our suppliers, challenging our supply chain on cost, quality, and delivery standards. This position will support construction projects and capital purchases for our construction and facilities teams.

Feb 17, 2026

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Sourcing Manager - Contract Manufacturing (Starlink)

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

At SpaceX, we believe that exploring the cosmos is an exciting frontier for humanity. We are at the forefront of developing technologies to make interstellar life a reality, with a particular focus on enabling human settlement on Mars.SOURCING MANAGER - CONTRACT MANUFACTURING (STARLINK)SpaceX is harnessing our extensive experience in rocket and spacecraft development to roll out Starlink, the largest satellite constellation globally, providing the most advanced broadband internet service. We facilitate reliable and high-speed internet access for millions of users across the globe, including remote communities, aircraft, maritime vessels, and areas affected by natural disasters. Our team is dedicated to designing, constructing, testing, and operating the entire system, comprising thousands of satellites and consumer antennas that allow users to connect within minutes of unboxing. We are seeking top-tier professionals to unlock Starlink's potential for communities and businesses worldwide.As a Sourcing Manager, you will join a dynamic supply chain team that strives to give SpaceX a competitive edge. This department encompasses procurement, planning and fulfillment, supplier development and quality assurance, logistics, and inventory management. The SpaceX supply chain is critical in achieving our ambitious growth objectives and in our mission to become a multi-planetary species.

Feb 23, 2026

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Sourcing Specialist (Starlink Gateways)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we are on a mission to revolutionize space exploration and technology. As a Sourcing Specialist focused on Starlink Gateways, you will play a vital role in our Supply Chain team, which is essential for our success. You will manage a dynamic supply chain that includes procurement, planning, logistics, and inventory management to support our goal of enabling human life on Mars. In this role, you will develop and oversee both domestic and international supply sources, collaborate with suppliers to implement strategic cost management, and guide internal teams on manufacturability and quality standards.

Feb 6, 2026

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Senior Sourcing Specialist, OPEX (Starlink)

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

SpaceX seeks a Senior Sourcing Specialist, OPEX (Starlink) to join the team in Bastrop, TX. This position plays a key role in Starlink, SpaceX’s global satellite internet initiative. The focus is on procurement, logistics, supplier development, and building commodity strategies that support large-scale projects for Starlink. Key responsibilities Oversee procurement for major operational expenditures tied to the Starlink program Coordinate logistics to ensure materials arrive on time and move efficiently Build and maintain strong supplier relationships Develop and execute commodity strategies to support Starlink’s production targets Work closely with engineering and manufacturing teams to align supply chain and production goals See sourcing efforts translate directly as assemblies are built in-house Collaboration and impact This role partners with engineering and manufacturing to implement supply chain solutions that move the Starlink mission forward. The work directly supports efforts to expand internet access globally.

Apr 22, 2026

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Sr. Sourcing Specialist (Starlink Gateways)

SpaceX

Full-time|On-site|Bastrop, TX

Join SpaceX as a Senior Sourcing Specialist focused on Starlink Gateways, where you'll be at the forefront of revolutionizing the space industry. In this pivotal role, you will develop and manage both domestic and international supply bases to procure mechanical and electrical components, facilitating new product introductions and production phases. Collaborating directly with key suppliers, you will create and implement effective sourcing and cost management strategies while providing guidance on manufacturability and quality assurance. Your expertise will drive the adoption of cost-effective parts and mitigate supply chain challenges through proactive partnerships with design teams. Evaluate supplier capabilities and conduct thorough analyses to ensure alignment with program budgets and strategic goals. This is an opportunity to contribute to a future where humanity expands beyond Earth, while working with a dynamic and innovative team.

Feb 6, 2026

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Global Operations Manager - Starlink

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

At SpaceX, we are driven by the belief that a future where humanity explores the stars is more thrilling than one where we do not. We are actively developing pioneering technologies to turn this vision into reality, with the ultimate aim of enabling human life on Mars.GLOBAL OPERATIONS MANAGER (COUNTRY LAUNCH)Join us in our mission to provide high-speed broadband globally through Starlink. This pivotal role merges traditional business planning with strategic decision-making, directly supporting the leadership team of Starlink. The Global Operations team is crucial for daily operations, focusing on both immediate execution and long-term growth strategies. Team members are expected to analyze data, offer recommendations, and lead cross-functional initiatives to implement these strategies.RESPONSIBILITIES:Formulate a detailed execution plan to meet market demands for initial access and rapid operational growth.Monitor and report on key performance indicators (KPIs) including activation timelines, product accessibility, and operational health in active markets.Steer planning and resource allocation for specific Starlink verticals, including business model development.Identify and pursue initiatives to enhance Starlink’s business trajectory, collaborating closely with leadership.Lead the implementation of process and system improvements to optimize execution across teams, enhance customer experiences, and scale operations efficiently.Foster collaboration with cross-functional teams to build robust networks across departments and ensure compliance with external resources.Educate and support internal stakeholders regarding market requirements and timelines, working together to achieve corporate objectives.

Feb 23, 2026

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Business Operations Manager (Starlink)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we are driven by a bold vision of humanity exploring the cosmos. As the Starlink Business Operations Manager, you will play a pivotal role in optimizing our groundbreaking satellite internet service, ensuring it reaches underserved communities and enhances connectivity worldwide. This position involves leveraging data analytics, strategic planning, and cross-functional collaboration to drive profit improvement and operational excellence at SpaceX. You will work closely with leadership to analyze key performance metrics and develop actionable insights that support our mission of enabling human life on Mars.

Feb 6, 2026

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Manager, Utilities Engineering and Operations (Starlink)

SpaceX

Full-time|On-site|Bastrop, TX

Join SpaceX as the Manager of Utilities Engineering and Operations for our Starlink division. In this critical role, you will oversee the engineering and operational strategies for utility systems that support our innovative satellite internet service. You will lead a team of skilled engineers and operations staff to ensure the reliability and efficiency of our utility infrastructure, driving improvements and implementing best practices.

Mar 26, 2026

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Operations Engineer - Starlink Growth

SpaceX

Full-time|On-site|Bastrop, TX

Join SpaceX as an Operations Engineer focused on the growth of our Starlink project. In this role, you will be responsible for optimizing operational processes, ensuring efficient workflows, and contributing to the expansion of our satellite network. Your expertise will directly impact the performance and scalability of our services.

Apr 8, 2026

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Supervisor, Development Operations for Starlink

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

At SpaceX, we are propelled by the vision of humanity exploring the cosmos, and we are committed to making that future a reality. Our innovative technologies are designed to support human life on Mars and beyond.SUPERVISOR, DEVELOPMENT OPERATIONS (STARLINK)We are pioneering a low-latency broadband internet system that caters to customers worldwide. Through a network of low Earth orbit satellites, Starlink ensures high-speed, dependable internet access for underserved populations, including rural areas where connectivity is limited or expensive.We seek a highly organized, imaginative, and technically proficient Supervisor to guide our Development Operations team in Bastrop, composed of talented technicians and automation specialists. As the Supervisor of Starlink Development Operations, your team will play a crucial role in fabricating and engineering R&D as well as factory build-outs, focusing on exciting initiatives such as high-volume Starlink User Terminal assembly line technologies, PCB manufacturing, silicon packaging, and the development of groundbreaking new products.Your leadership will be pivotal in managing a diverse group of fabrication, assembly, electrical, and automation professionals while collaborating closely with key engineering leaders in Starlink. You will be expected to enhance the capabilities, skills, and productivity of a rapidly expanding team and site in Bastrop, significantly impacting the distribution of Starlink products globally.

Mar 26, 2026

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Operations Engineer for Starlink Enterprise

SpaceX

Full-time|On-site|Bastrop, TX

SpaceX was founded on the vision that a future where humanity explores the cosmos is far more exhilarating than one where we do not. Currently, SpaceX is pioneering technologies to make this vision a reality, ultimately aiming to establish human life on Mars.OPERATIONS ENGINEER (STARLINK ENTERPRISE)Join our Starlink program, where we are revolutionizing global connectivity through our cutting-edge satellite constellation that provides low-latency broadband internet worldwide. As an Operations Engineer, you will play a crucial role in analyzing, developing, and implementing both tactical and strategic business processes for our enterprise and government teams, crafting impactful, efficient, and cost-effective solutions. We seek innovative problem solvers who are dedicated to enhancing customer experiences.Your responsibilities will include leading cross-functional initiatives to introduce new products and features to customers globally. You will establish and maintain robust feedback loops between engineering and operations teams to ensure continuous improvement across the Starlink product line. By coordinating testing with key customers and measuring outcomes, you will apply insights gained to refine future iterations. Ideal candidates are self-starters who thrive in dynamic environments, demonstrate resilience in driving change, possess empathy for diverse customer needs, and provide clear, informed decision-making to guide our leadership teams.

Apr 3, 2026

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Operations Engineer (Starlink Production)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we believe in a future where humanity explores the cosmos. Our mission is to develop groundbreaking technologies aimed at making interplanetary life a reality, starting with human life on Mars.Operations Engineer (Starlink Production)Join us in one of our most ambitious projects yet—the Starlink network, designed to provide reliable internet access worldwide. We are seeking a skilled engineer to create and optimize processes and systems for manufacturing millions of Starlink user terminals, silicon packaging chips, and solar cells.The success of Starlink hinges on the quality, reliability, cost-effectiveness, manufacturability, throughput, and security of our products. If you thrive in a fast-paced environment, excel at solving complex problems, and enjoy the challenge of building innovative solutions from the ground up, this role is the perfect next step in your career.

Feb 6, 2026

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Sr. Manager, Customer Success (Starlink)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we are driven by the vision of a future where humanity explores the cosmos. We are committed to developing the technologies required to make interplanetary life a reality, with the ultimate aim of enabling human habitation on Mars.SENIOR MANAGER, CUSTOMER SUCCESS (STARLINK)As the Senior Manager of Customer Experience, you will oversee the post-purchase journey for Starlink customers. Leading a team of talented process engineers, you will focus on key areas of the customer journey such as billing, shipping, account management, troubleshooting, and returns, all aimed at minimizing defects in customer experience. Your role will involve optimizing operations, strategic planning, aligning resources with priorities, and championing the customer experience across our organization. The ideal candidate will possess strong technical aptitude, a keen understanding of process engineering, and the ability to create order from complexity while effectively managing a diverse range of stakeholders.

Feb 6, 2026

Apply

Production Supervisor for Starlink PCB Operations

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

At SpaceX, we believe that a future where humanity explores the cosmos is infinitely more thrilling than one where we remain earthbound. Our mission is to develop the groundbreaking technologies needed to make this vision a reality, ultimately aiming to enable human life on Mars.PRODUCTION SUPERVISOR (STARLINK PCB)SpaceX is capitalizing on our expertise in rocket and spacecraft manufacturing to deploy Starlink—the world’s largest satellite constellation and the most advanced broadband internet system. We deliver high-speed, reliable internet to millions globally, including underserved communities, aircraft, maritime vessels, and areas affected by natural disasters. Our approach encompasses the design, assembly, testing, and operation of thousands of satellites and consumer antennae, allowing users to connect seamlessly upon unboxing. We are on the lookout for top-tier professionals to enhance Starlink’s impact on communities and businesses around the globe.In the role of Production Supervisor for the Starlink production team, you will lead the production of millions of electronic devices intended for consumers worldwide. You will oversee large teams of technicians and assemblers, collaborating closely with manufacturing and design engineers to facilitate the transition from prototype to mass production.

Feb 25, 2026

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Senior Operations Engineer - Starlink Expansion

Space Exploration Technologies Corp.

Full-time|On-site|Bastrop, TX

Role overview SpaceX seeks a Senior Operations Engineer to support Starlink’s expansion in Bastrop, TX. The focus is on improving operational effectiveness as the Starlink network grows. This position centers on supporting satellite communications and scaling infrastructure to meet increasing demand. Key responsibilities Coordinate expansion efforts by working closely with engineering, operations, and other teams. Use engineering expertise to streamline processes and improve efficiency in daily operations. Assist with integrating new technologies into current systems to help the network grow. Offer ideas and solutions that help advance the project as Starlink reaches more users. Location This role is based in Bastrop, TX.

Apr 28, 2026

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Technical Operations Engineer, Customer Success (Starlink)

SpaceX

Full-time|On-site|Bastrop, TX

At SpaceX, we believe in a future where humanity explores the stars. As a Technical Operations Engineer in our Customer Success team for the Starlink project, you will play a pivotal role in enhancing our customer experience and refining our product strategy. Join us in delivering reliable, high-speed internet access globally by leveraging your business insight, technical skills, and execution capabilities to shape the future of broadband.

Feb 6, 2026

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Sr. Manager, Customer Success (Starlink)

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