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Staff Field Application Engineer - Customer Success

TenstorrentSanta Clara, California, United States
On-site Full-time

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Experience Level

Experience

Qualifications

To be successful in this role, candidates should possess a Bachelor’s Degree in Engineering, Computer Science, or a related field. A minimum of 2 years of experience in a technical support or field application role is preferred. Strong problem-solving skills, the ability to work independently and as part of a team, and excellent communication skills are essential. Familiarity with hardware and software integration is a plus.

About the job

Tenstorrent is hiring a Staff Field Application Engineer based in Santa Clara, California. The main focus is to support customer success by guiding clients through deploying and optimizing Tenstorrent’s technology.

What You Will Do

  • Collaborate with cross-functional teams to help customers maximize the value of Tenstorrent’s products
  • Offer technical support to clients during and after they deploy products
  • Deliver product demonstrations that address specific customer requirements
  • Gather customer feedback and share insights to help shape future product development

Requirements

  • Solid technical background with the ability to explain complex ideas in a clear way
  • Strong communication skills for both technical and non-technical groups
  • Experience building and maintaining effective customer relationships

About Tenstorrent

Tenstorrent is a pioneering technology company located in Santa Clara, California, specializing in advanced computing solutions. Our mission is to empower our customers with innovative products that drive their success. We are committed to fostering a dynamic and inclusive work environment where creativity and collaboration thrive.

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