Staff Product Engineer - Growth

Intercom is a pioneering AI Customer Service company dedicated to empowering businesses to deliver exceptional customer experiences.Our AI agent, Fin, stands out as the most sophisticated customer service AI available, enabling companies to provide continuous, flawless customer support, thereby enhancing overall customer satisfaction. Fin integrates seamlessly with our Helpdesk, forming the Intercom Customer Service Suite, a comprehensive solution that combines AI-driven assistance with human support for complex inquiries.Established in 2011 and trusted by nearly 30,000 businesses worldwide, Intercom is setting new benchmarks for customer service. Our core values drive us to innovate, build swiftly, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Product Engineer at Intercom, you will play a crucial role in addressing real customer challenges through the intelligent application of your technical expertise and tools. You will collaborate within a multidisciplinary team, developing both back-end and front-end systems while closely working with designers, product managers, researchers, and data analysts.We are currently navigating exciting scaling challenges and building a robust platform where your skills can be applied to various areas, including creating an intuitive messenger composer, rule matching, deliverability, security, app availability, and machine learning, among others.What will I be doing?As a seasoned engineer, you will:Formulate technical plans and contribute to our architecture as we scale our products to serve millions daily.Develop Ruby code that integrates numerous AWS, infrastructure, platform, and SaaS technologies that constitute the backbone of Intercom’s backend.Deploy changes to production with confidence, ensuring high-quality standards.

At Intercom, we are revolutionizing customer service through our AI-driven solutions. Our mission is to empower businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, stands as the most advanced customer service AI in the industry, enabling businesses to provide round-the-clock, flawless service that enhances customer interactions. When paired with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed for complex queries that may require human intervention.Founded in 2011 and serving nearly 30,000 businesses worldwide, Intercom is setting new industry benchmarks. Our commitment to pushing boundaries, rapid development, and delivering unparalleled value drives our success.What’s the opportunity?We are seeking experienced Senior Product Engineers to join our AI Group, focused on developing innovative AI-powered products. As a Product Engineer in Machine Learning, you will collaborate closely with ML Scientists and product teams to understand our offerings, customer needs, and the technical landscape.Your responsibilities will include defining new ML features, exploring suitable algorithms and technologies, and swiftly prototyping solutions for customer feedback.Our team operates with a strong product focus, working collaboratively with Product and Design teams. With dedicated engineers, we achieve fast production cycles, often launching beta versions within weeks of successful offline testing.We are passionate about machine learning and have implemented a range of technologies—from traditional supervised models to advanced unsupervised clustering algorithms and innovative transformer neural networks. We rigorously assess the customer impact of our deployed models.If you possess a strong analytical mindset and hands-on experience with ML systems, we are eager to connect with you!

Join us in revolutionizing the hospitality industry.The hospitality sector faces numerous challenges: slim margins, excessive waste, and overworked teams. At Nory, we believe it doesn’t have to be this way.Our CEO, Conor, experienced these struggles firsthand. After founding and expanding Mad Egg in Ireland, he grew tired of using outdated systems, cumbersome spreadsheets, and endless paperwork. This frustration inspired him to create the tool that he wished had existed from the start.Nory is an innovative restaurant management system that integrates real-time data with AI-driven predictive analytics, empowering restaurant operators to optimize their margins. From food preparation to accurate forecasting, our platform offers operational intelligence that enables restaurants to thrive with consistency, confidence, and profitability. The outcome? Successful restaurants, improved job satisfaction, reduced waste, and healthier margins. Discover more about our vision here.We're just getting started. Following a successful Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently, New York, with demand growing beyond our expectations.Your RoleWe are seeking a Senior Product Engineer to join our dynamic Plug and Play team. In this pivotal role, you will have the chance to construct and refine the backbone of Nory’s integration platform, tackling complex challenges from start to finish and shaping the evolution of our systems, processes, and engineering culture as we scale. Learn more about the product engineer experience at Nory here.We value versatility; you should feel at ease working across both backend and frontend systems. Our hiring process is stack-agnostic as we prioritize strong engineering fundamentals and quick adaptability. Currently, our technology stack includes Python, FastAPI, React, TypeScript, Node.js, AWS (Fargate, Aurora, SQS), Postgres, MongoDB, and Docker.Your Responsibilities:As a Senior Product Engineer within the Plug and Play team, you will take ownership of intricate integration and platform challenges, guiding them from discovery and design to delivery, iteration, and long-term development. You will flourish in a cross-functional team with a high degree of autonomy and responsibility for your product.

Intercom, the leading AI Customer Service company, is dedicated to empowering businesses to deliver exceptional customer experiences.Our state-of-the-art AI agent, Fin, is recognized as the most advanced customer service AI agent available, enabling businesses to provide seamless, 24/7 customer service, thereby revolutionizing customer experiences. Fin's capabilities can also be integrated with our Helpdesk, creating a comprehensive solution known as the Intercom Customer Service Suite, which enhances support for complex queries that necessitate human intervention.Since our founding in 2011, we have garnered the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our commitment to our core values drives us to innovate, work with urgency and precision, and consistently deliver outstanding value to our clients.What’s the opportunity?As a Senior Product Engineer at Intercom, you will play a pivotal role in addressing real customer challenges through a strategic and efficient application of your technical expertise. You will collaborate within a multidisciplinary product team, developing both back-end and front-end systems while working closely with designers, product managers, researchers, and data analysts.We are navigating thrilling scaling challenges and are focused on enhancing a robust platform where your skills can be utilized in areas such as building an intuitive messenger composer, rule matching, ensuring deliverability, fortifying security, enhancing app availability, and leveraging machine learning, among others.We are seeking a Senior Engineer to join our team, which is responsible for creating and maintaining a diverse array of APIs and core services that facilitate customer data management and integrations. We empower our clients and developers to optimize their data to fully utilize our AI Agent, including Intercom’s MCP functionalities.Our team also oversees strategic integrations with prominent applications such as Salesforce, Stripe, and Shopify, ensuring fluid data synchronization with external systems.What will I be doing?Participate in all stages of software development including ideation, prototyping, design, and implementation.Work alongside Product, Design, and Partnerships teams to ensure our data services fulfill business requirements and provide an exceptional developer experience.Design, develop, and maintain Intercom’s APIs, ensuring they are rich in features, performant, robust, and well-documented.Enhance our strategic integrations with applications like Salesforce, Stripe, and Shopify.Implement systems to monitor the infrastructure we build, identifying and addressing bottlenecks and issues with queues, workers, and data quality.

Join us in revolutionizing the hospitality industry!At Nory, we understand the challenges of the hospitality sector—tight margins, excessive waste, and stretched teams. That's why we created a solution designed to change the game.Our founder, Conor, experienced these frustrations firsthand while scaling his previous venture, Mad Egg in Ireland. Dissatisfied with outdated systems and cumbersome spreadsheets, he envisioned a streamlined tool to enhance operational efficiency from day one.Nory offers a comprehensive restaurant management platform that integrates real-time data with AI-driven predictive analytics, empowering operators to maintain control over their profit margins. From food preparation to forecasting, our solution delivers operational intelligence, enabling restaurants to thrive, create better jobs, minimize waste, and boost profitability. Discover more about our mission here.We're just getting started! After successfully closing a Series B funding round led by Kinnevik, our team has expanded to over 80 talented individuals across Ireland, the UK, Spain, and recently New York, with demand exceeding our expectations.The RoleWe are on the lookout for a Senior Product Engineer to join our dynamic Workforce Management team. In this pivotal role, you will take charge of developing and delivering high-impact features that enhance scheduling accuracy, empower hospitality teams, and streamline restaurant operations for efficiency and sustainability. Learn more about the role of a product engineer at Nory here.Your technical arsenal will include: Python, React, TypeScript, Node.js, FastAPI, AWS (ECS, RDS, SQS), PostgreSQL, Docker.Your Responsibilities:In our cross-functional teams, you will enjoy a high level of autonomy and responsibility over your product. As a Senior Product Engineer, you will not only write code but also design and engineer the product itself: utilizing your extensive technical knowledge and understanding of the domain to plan, build, test, deploy, support, and operate the WFM product across the entire stack, addressing real challenges and delivering essential value to our customers daily.You will collaborate closely with various stakeholders to ensure our products meet the needs of the hospitality industry.

About KotaKota is revolutionizing the accessibility of insurance and retirement benefits through cutting-edge software solutions. We offer the Kota Platform, the world’s first fully integrated benefits platform, and Kota Embed, our innovative embedded insurance and retirement product designed for various platforms.Our mission is to enhance the accessibility and appeal of insurance and benefits for today’s workforce.Founded in 2022, Kota has successfully secured over €20 million in funding from leading technology investors in Europe, including Eurazeo, EQT Ventures, Northzone, and Frontline, alongside notable angel investors such as Romain Huet from Stripe and David Clarke from Workday. Our investors have a rich history of supporting successful companies like Spotify, Airbnb, and Klarna.The RoleAs a Senior Product Engineer (Backend) on the Kota Embed team, you will be pivotal in developing the APIs and SDKs that facilitate embedded insurance and retirement benefits for global platforms. This role extends beyond mere coding — it encompasses designing resilient systems, addressing intricate product challenges, and creating exceptional developer experiences that our clients depend on to support their employees.You will collaborate closely with designers, engineers, the integrations team, and benefits specialists at Kota to transform concepts into robust, scalable, and secure products. Your responsibilities will encompass all aspects from technical architecture and system design to incident management and the ongoing enhancement of our developer-facing APIs and documentation.We seek a candidate who excels at the convergence of product innovation and engineering excellence — an engineer who is equally driven by understanding the “why” as much as the “how,” and who aspires to make a significant impact on the global delivery of benefits. An individual who has a passion for enhancing the developer experience.

At Intercom, we are at the forefront of AI-driven customer service, dedicated to empowering businesses to deliver exceptional customer experiences.Our flagship AI agent, Fin, represents the pinnacle of customer service AI technology, enabling businesses to provide continuous, flawless service that enhances customer interactions. By integrating Fin with our Helpdesk, we offer a comprehensive solution known as the Intercom Customer Service Suite, designed to tackle complex, high-touch inquiries that necessitate human intervention.Founded in 2011, Intercom has gained the trust of nearly 30,000 businesses globally, continuously setting the benchmark for outstanding customer service. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver remarkable value to our customers.What is the opportunity?We are seeking experienced Senior Product Engineers to join our AI Infrastructure team at Intercom, focused on the development of AI-powered products. As a Product Engineer within AI infrastructure, you will collaborate closely with our Machine Learning (ML) engineers and scientists. You will gain a profound understanding of our product offerings, ML technology stack, and our development processes, with the aim to enhance and expedite these processes further.The broader AI group is tasked with defining new ML features, investigating suitable algorithms and technologies, and quickly deploying initial prototypes to our customers.Our AI infrastructure team is building a platform that enables rapid adaptation to new AI advancements within days, while ensuring a reliable service for our customers. We provide foundational services for AI systems and develop framework-level code utilized daily by other engineers and scientists in the AI division.Our passion lies in leveraging machine learning technology, having successfully productized a spectrum of solutions ranging from traditional supervised models to innovative unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the tangible customer impact of every model and adjustment we implement.If you are a seasoned backend engineer with an analytical mindset and practical experience in ML systems and platforms, we invite you to connect with us!

Role Overview MongoDB, Inc. is hiring a Senior Cloud Product Security Engineer in Dublin. This role focuses on strengthening the security of MongoDB’s cloud-based products. The position partners closely with teams across the company to spot vulnerabilities, apply security controls, and help maintain strong security practices throughout the product lifecycle. What You Will Do Work with engineering and product teams to assess and address security risks in cloud products Identify vulnerabilities and help drive remediation efforts Implement security measures that align with industry standards and internal guidelines Contribute to ongoing improvements in MongoDB’s security posture Location This position is based in Dublin.

Join Stripe as a Staff Engineer in our Production Engineering team, where you will play a critical role in building and maintaining scalable systems.As a leader in this innovative environment, you will collaborate with cross-functional teams to optimize our infrastructure and enhance the reliability of our services. You will leverage your expertise to influence product design and architecture decisions, ensuring the highest performance and availability.

Join Web Summit as a Senior Product Manager and play a pivotal role in shaping our product strategy. In this position, you will lead cross-functional teams to create innovative solutions that enhance user experience and drive growth.

Join Arista Networks as a Software Engineer in our Engineering Productivity team. In this role, you will be instrumental in enhancing the software development processes and tools that empower our engineering teams. Your innovative ideas and technical skills will contribute to the efficiency and effectiveness of our software development life cycle.

Senior Product ManagerOverviewAt ZeroRisk, we are at the forefront of transforming merchant security and compliance in the digital era. Our approach transcends traditional, checklist-based compliance, providing dynamic, risk-oriented insights for the payments landscape.Our innovative platform equips acquirers, payment providers, and financial institutions with the tools to manage merchant compliance, mitigate cyber risks, and enhance education on an expansive scale through a cohesive, intelligent system. We operate at the confluence of payments, cybersecurity, and data, with a pronounced emphasis on automation, integration, and AI-driven functionality.As a Senior Product Manager, you will spearhead product operations at ZeroRisk, taking a pivotal role in establishing structured product workflows, scaling our delivery processes, and guiding the execution of our strategic roadmap as we expand.Location & Remote SetupThis position is fully remote for candidates based in Europe or neighboring regions, aligned with Irish working hours for effective collaboration. Occasional travel to Ireland will be required; EU citizenship or unrestricted travel within Europe is preferred.Role SummaryWe are in search of a Senior Product Manager to take charge of the operational aspects of our product function. Reporting to the Chief Product Officer, you will have full responsibility for product delivery, process optimization, and cross-functional coordination.As our initial product hire outside the founding team, your role will be instrumental in shaping product development processes — from Agile ceremonies to backlog management — ensuring we deliver value to the business efficiently and predictably.You will collaborate closely with the CPO, CTO, and Engineering leadership, while also engaging with Design, Sales, Customer Success, and Operations.Key ResponsibilitiesProduct OperationsFacilitate and continuously enhance the product delivery cadence: sprint planning, daily stand-ups, retrospectives, and backlog refinement.Sustain a clear, organized, and prioritized backlog in collaboration with the engineering team.Ensure reliable, high-quality execution across distributed teams.Product ExecutionConvert product strategy into specific, actionable user stories and product specifications.Establish and monitor metrics to assess product performance and effectiveness.

Established in 2018 with dual headquarters in Dublin and Boston, Tines is at the forefront of optimizing critical workflows across various industries. Our cutting-edge workflow platform harnesses the power of AI, automation, and seamless integration with human ingenuity to deliver tangible business outcomes.We cater to an eclectic mix of clients, including startups and established public entities such as Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As a versatile integrator within the tech landscape, Tines effortlessly connects with any API-enabled service, empowering our customers to swiftly achieve their most pressing objectives. Furthermore, our platform is designed with security and privacy in mind, making it a preferred choice for teams focused on security, IT, engineering, finance, and more.At Tines, our guiding principles are Simplicity, Speed, and Soundness. We are dedicated to providing exceptional customer experiences while cultivating a company culture that encourages individual curiosity, professional growth, and integrity. We are eager about the future and invite others to join us on this exciting journey.Reporting directly to our VP of Growth, we seek a Senior Analyst to take charge of growth measurement and operations. This pivotal role lies at the intersection of product, commercial, and data; you will define our PLG funnel metrics, manage our experimentation framework, and establish the operational guidelines that facilitate cross-team collaboration.The ideal candidate will possess extensive experience in growth analytics within the B2B SaaS landscape and an operational approach to measurement. You will oversee onboarding lifecycle and monetization metrics while closely collaborating with our product analyst on product instrumentation. Your understanding of how product usage correlates with commercial success will allow you to effectively communicate between technical and business stakeholders. If you are passionate about shaping growth measurement for a company transitioning from startup to scale-up and prefer tackling complex problems over complicated solutions, we want to hear from you.Candidates should ideally be able to work from the office at least once a week.

Senior Production ManagerFull TimeSt. Margaret’s, Co. Dublin, K67 P7E5As the Senior Production Manager, you will play a pivotal role in overseeing the entire production operations at our Dublin site, reporting directly to the Director of Operations. Your leadership will guide both our warehouse and planning teams while also managing our third-party logistics (3PL) partner. Your primary objective is to ensure the facility operates efficiently, safely, and within budget amidst the challenges of a fast-paced environment. You will be accountable for daily performance metrics (KPIs) and the long-term strategic growth of the facility, including any potential expansions.Key Responsibilities:Lead the production site operations, encompassing warehouse and planning teams, alongside oversight of our 3PL and hourly workforce.Champion continuous improvement initiatives focusing on cost, quality, and safety in a dynamic and evolving environment.Engage with external stakeholders to balance priorities and manage conflicting interests to meet our operational and business goals.Develop and implement multi-year strategic plans, including potential site launches or expansions.Drive operational performance by achieving critical KPIs such as efficiency and error rates while maintaining accountability for labor, equipment, and continuous improvement budgets.Collaborate with international sites to promote standardization, knowledge sharing, and operational consistency.Mentor, train, and develop your team to foster career progression.

Join Contentful as a Senior Product Manager, where you will lead the development and execution of innovative product strategies. In this role, you will drive product vision and collaborate with cross-functional teams to enhance our offerings, ensuring they meet customer needs and market demands.Your leadership will be pivotal in guiding teams through the product lifecycle, from ideation to launch. You will leverage data-driven insights to inform product decisions, ensuring we maintain our competitive edge in the market.

MongoDB is seeking a Senior Product Manager in Dublin to guide product development and shape the strategic direction of key offerings. This position calls for a mix of technical knowledge, market awareness, and leadership experience to deliver solutions that address customer needs. Role overview This role centers on leading product initiatives from concept through delivery. Success depends on the ability to translate market trends and customer feedback into actionable plans while keeping the bigger picture in focus. What you will do Collaborate with teams across engineering, design, and marketing to move products forward Collect and interpret insights from customers to inform product decisions Analyze competitors and industry trends to maintain a strong market position Prioritize features and improvements based on business goals and user impact Requirements Demonstrated experience in product management Technical background and understanding of software products Strong leadership and communication skills Ability to balance strategic thinking with hands-on execution

Intercom, a leader in AI Customer Service, is dedicated to enhancing business-customer interactions through innovative technology.Our flagship AI agent, Fin, represents the pinnacle of customer service AI, enabling businesses to provide always-on, exceptional customer support. When combined with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require human touch.Since our inception in 2011, Intercom has built a robust client base of nearly 30,000 global businesses, championing a new standard in customer service. With values that inspire innovation, urgency, and value creation, we are committed to pushing boundaries.What’s the Opportunity?As a Staff Product Engineer, you will take on a pivotal role within our team and contribute significantly to our engineering efforts. You will develop both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Your responsibilities will also include mentoring fellow engineers and partnering with the Engineering Manager to shape the team’s growth and technical direction.What Will I Be Doing?In this role, you will:Contribute to the evolution of our technical architecture to accommodate the growing demands of our customer base.Prioritize agility along with scalability and availability, utilizing continuous deployment to focus on incremental improvements.Engage in all stages of software development, from ideation and prototyping to design and implementation, balancing hands-on coding with architectural leadership.Utilize cutting-edge tools to enhance your development experience, allowing you to focus on solving impactful challenges.Actively participate in the hiring, mentoring, and career progression of engineering talent.Set high standards for technical excellence, performance, reliability, and operational success.

Join Contentful as a Senior Product Manager and lead the development of innovative product solutions that drive our vision forward. In this critical role, you will collaborate with cross-functional teams to define product roadmaps, prioritize features, and ensure successful product launches. If you're passionate about creating exceptional user experiences and thrive in a fast-paced environment, we want to hear from you!

At Gong, we leverage cutting-edge AI technology to revolutionize how revenue teams excel. Our Gong Revenue AI Operating System integrates data, insights, and workflows into a cohesive, reliable system that collaborates with the world’s leading revenue teams. Utilizing the Gong Revenue Graph, AI-driven intelligence, dedicated agents, and dependable applications, Gong empowers over 5,000 businesses globally to gain profound insights into their teams and customers, streamline essential sales processes, and close more deals with greater efficiency. For more details, visit www.gong.io.Joining Gong means being part of a trailblazing company characterized by innovative products, ambitious aspirations, and a passionate workforce. We are defining the future of revenue intelligence and are eager to bring on individuals who are excited to contribute to what lies ahead. You will collaborate with a team that aspires to achieve great things, moves swiftly, and deeply values both the craft and each other. Here, transparency and trust are foundational principles, and every individual has the chance to leave a significant mark. If you're looking to expand your skills, embrace challenges, and engage in meaningful work, Gong is the ideal place for you to achieve the pinnacle of your career.As a Senior Product Analyst, Your Responsibilities Will Include:Driving change by delivering data-driven insights related to product and customer analytics to product management and senior leadership; effectively communicate the results of your analyses and offer strategic recommendations to executives and team leaders.Collaborating closely with product and business leaders to develop business cases for new product functionalities and assess their effectiveness over time; track key metrics, identify business trends, and create forecasts.Conducting in-depth analyses that will shape product strategy and inform product roadmap decisions.Promoting a data-centric and continuous learning culture by sharing your enthusiasm for data storytelling; enhancing our best practices surrounding reporting quality, data integrity, and data governance.Managing the design, development, and upkeep of ongoing dashboards and their underlying data sets.Collaborating with product managers and engineers to ensure the generation of accurate data and its effective utilization.