Staff Product Manager - Enterprise

Join Postman as an Enterprise Solutions Engineer and become an integral part of our dynamic team. As a leader in API development, we empower organizations to create and manage APIs effectively. In this role, you will engage with enterprise clients, addressing their unique challenges and providing tailored solutions that enhance their development processes.

Role overview The Enterprise Solutions Engineer at coderabbit in Boston, MA partners with clients and internal teams to create tailored enterprise solutions. This role centers on understanding each client’s requirements and delivering technical answers that address those needs. What you will do Collaborate with cross-functional teams to develop and deliver solutions for enterprise clients Use technical expertise to address client challenges and help achieve project objectives Explain complex technical concepts in ways that are clear and actionable for both clients and colleagues Foster and maintain strong client relationships to encourage ongoing success Requirements Background in designing and implementing enterprise solutions Solid technical foundation and strong problem-solving abilities Clear communicator, able to share technical ideas with technical and non-technical audiences Collaborative mindset for working with both teams and clients

Join Klaviyo as a Senior Solutions Engineer focused on Mid-Enterprise clients. In this pivotal role, you will leverage your technical expertise and consultative approach to drive innovative solutions that empower businesses to achieve their marketing goals. Collaborate closely with sales teams to understand client needs, design tailored solutions, and deliver exceptional results.

Join SMX Technologies as a Senior Enterprise Solution Architect and leverage your expertise to design innovative solutions that meet the complex needs of our enterprise clients. In this role, you will collaborate with cross-functional teams to define architecture strategies and ensure alignment with business objectives.

Role overview The Enterprise Solutions Architect at Benchling works from Boston, MA, focusing on designing solutions for large clients in the life sciences industry. This position involves understanding the specific needs of each client and shaping technical strategies that help them gain the most value from Benchling’s platform. What you will do Create solutions that address the unique requirements of enterprise customers in life sciences. Guide clients through the technical features and capabilities of Benchling’s platform. Assist with integration efforts and support customers in using Benchling’s software effectively.

At Hi Marley, we are dedicated to revolutionizing communication within the property and casualty insurance sector during critical moments in people's lives. Our mission is to enhance the way the industry interacts with clients, ensuring that these interactions are faster, more efficient, and empathetic. By developing AI-driven software, we keep all parties involved in the claims process informed and connected. If you share our belief that insurance can merge operational excellence and automation with a human touch, we would love to connect with you.As we expand our footprint, we are on the lookout for a Senior Product Manager (Enterprise). In this role, you will be responsible for defining the product strategy and execution for Hi Marley’s most significant enterprise clients. You will lead product requirement discovery, identify the genuine challenges faced by carriers, and translate those insights into scalable solutions that benefit our entire customer base. Your contributions will profoundly impact how millions of policyholders communicate concerning their insurance.We focus on the comprehensive product experience rather than on a customer-by-customer basis. You will collaborate closely with enterprise clients and navigate multiple product streams to translate their requirements into clear product directions. This ensures that the solutions we develop for our largest clients positively influence all users across the platform. You will also engage with internal and external stakeholders to align on the roadmap and strategic decisions, while maintaining close collaboration with customer-facing teams to ensure alignment with customer needs.

At WHOOP, we are dedicated to enhancing human performance and extending healthspans. Our innovative enterprise platform empowers organizations in athletics, business, healthcare, and public service to gain deeper insights into the health and performance of their teams.As WHOOP Enterprise embarks on an exciting new phase of growth and reinvestment, we are seeking a passionate Senior Software Engineer to play a vital role in transforming our Enterprise platform. You will be responsible for developing core systems, influencing technical direction, and establishing a robust foundation for a scalable enterprise product.This position offers significant ownership and autonomy, allowing you to thrive in a product-ambiguous environment. You will help define excellence in our offerings and work closely with design, stakeholders, and leadership as we propel the platform forward.

TL;DR - We are seeking an Enterprise Technical Support Engineer to provide exceptional, personalized support to our most significant clients. You will tackle intricate product and identity challenges, collaborate directly with enterprise teams, and translate real-world feedback into enhanced playbooks and product advancements.Why Choose Lovable?Lovable empowers individuals and teams of all sizes to develop software using any programming language. From solo entrepreneurs to Fortune 100 enterprises, millions rely on Lovable to swiftly transform raw concepts into tangible products. As we lead a transformative shift in software development, you will have a unique opportunity to revolutionize the digital landscape. With over 2 million users across more than 200 countries, Lovable is enabling innovation, automating tasks, and bringing ideas to fruition. And we are just at the beginning of this journey.Our compact, highly talented team is establishing a company that will define this generation from our base in Stockholm. We value ownership, rapid execution, and collaboration with humility. We seek individuals who are deeply passionate, deliver results quickly, and are eager to make a significant impact.Key ResponsibilitiesDeliver personalized support — diagnose and resolve complex customer issues related to design systems, connectors, authentication, and project publishing.Foster relationships with enterprise teams — serve as the trusted technical advisor for administrators, product leaders, and AI advocates utilizing Lovable for extensive user bases.Advocate for our customers — replicate issues, perform initial triage, document clear bug reports, and prioritize resolutions that quickly address customer needs.Conduct troubleshooting across the tech stack — from SSO/SAML/SCIM to REST APIs and integrations.Establish repeatability — compile solutions, identify patterns, and document insights in internal runbooks, transforming them into customer-facing resources, guidelines, and best practices.Uphold our service level agreements — respond to urgent incidents and participate in an on-call rotation to assist customers outside standard hours.Track key metrics — report on essential Product and Support operations metrics (time to first response, time to resolution, deflection, root-cause analysis).Your Qualifications3-5+ years in a customer-facing technical role (technical support, technical account management, solution engineering).Proficiency in troubleshooting complex technical issues across various platforms and systems.Strong communication skills to effectively convey technical concepts to non-technical stakeholders.Experience with API integrations and enterprise software solutions.

Role Overview Freshworks Inc. is looking for a Lead Solution Engineer in Boston. This role focuses on supporting clients throughout the technical journey, from understanding requirements to integrating Freshworks products into their systems. What You Will Do Collaborate with clients to identify business needs and technical requirements Design and recommend solutions that align with client goals Guide the integration of Freshworks products into customer environments Support the development and implementation process with technical expertise Apply strong problem-solving skills to address challenges as they arise About You Experienced in technical solution design and client engagement Skilled at translating business needs into effective product integrations Comfortable working closely with both customers and internal teams

Strategic Solutions EngineerAcuityMD is an innovative software and data platform that accelerates the accessibility of medical technologies. Our mission is to empower MedTech companies with insights into product usage, customer variations, and opportunities that enable physicians to enhance patient care. With approximately 6,000 new medical devices approved by the FDA each year, our platform streamlines the process of connecting these advancements to physicians, ultimately improving patient outcomes with cutting-edge technology. We are proudly backed by leading investors including Benchmark, Redpoint, ICONIQ Growth, and Ajax Health, positioning us as a rapidly scaling high-growth SaaS company.As a Strategic Solutions Engineer at AcuityMD, you will play a pivotal role in advancing the sales process through your technical expertise, delivering customized solutions, and ensuring customer satisfaction. Collaborating closely with the Sales team, you will assess customer needs and provide engaging demonstrations of AcuityMD's offerings. Utilizing a consultative approach, you will analyze both business and technical requirements and propose effective implementation strategies for AcuityMD's solutions.

Join Paddle as the Solutions Engineering Manager, where you will lead a dynamic team committed to delivering innovative solutions to our clients. In this pivotal role, you'll drive the strategic direction of our engineering solutions while ensuring top-notch customer satisfaction.Your expertise will help shape the future of our offerings, as you collaborate with cross-functional teams to develop and implement effective strategies. We're looking for a leader who is passionate about technology and has a proven track record of managing engineering teams to success.

Join Databricks as a Senior Solutions Engineer, where you will play a pivotal role in transforming data into actionable insights for our clients. You will be responsible for architecting and implementing innovative solutions that leverage the Databricks Unified Analytics Platform. Collaborate with cross-functional teams to design, develop, and deploy effective data solutions that meet customer needs and drive business value.

Data Solutions Engineer AcuityMD is an innovative software and data platform dedicated to enhancing access to cutting-edge medical technologies. Each year, the FDA greenlights approximately 6,000 new medical devices, and our platform enables MedTech companies to deliver these products to physicians more efficiently, ultimately improving patient care through advanced technology. Supported by notable investors such as Benchmark, Redpoint, and Ajax Health, we empower MedTech firms to gain insights into product usage, understand variations in outcomes, and identify opportunities for physicians to enhance patient service. We are seeking a passionate Data Solutions Engineer who will be instrumental in articulating and advocating for the AcuityMD data approach, showcasing how it drives business success for our MedTech clients. This role is customer-facing, allowing you to build strong relationships throughout the customer journey, from pre-sales to post-sales interactions. You will assist prospects in overcoming data challenges during the sales process while helping our customers visualize the value AcuityMD brings to their teams.

Toast, Inc. is seeking a Senior Solutions Engineer in Boston, MA. This position centers on creating technical solutions that help restaurants improve their operations and guest experiences. The Senior Solutions Engineer works directly with clients and partners across the company to understand unique challenges and design effective responses. Role overview This role focuses on applying technical knowledge to real-world restaurant needs. The Senior Solutions Engineer collaborates with both clients and internal teams to identify requirements and deliver solutions that support business goals. Collaboration Work closely with clients to understand their operational needs Partner with cross-functional teams to design and implement solutions Impact The work directly supports restaurant success and helps enhance the customer experience through tailored technology and thoughtful problem-solving.

Overview*Hybrid remote opportunity - candidates MUST be geographically located in New England*Are you passionate about technology sales and skilled in selling enterprise IT solutions? If so, we invite you to join ePlus as an Enterprise Account Executive! In this pivotal role, you will contribute to transforming businesses by delivering innovative technology solutions. Engage with clients from various industries and leverage our extensive portfolio of services and products, including offerings from leading technology vendors and OEMs.

Company Overview:TENEX is a pioneering provider of Managed Detection and Response (MDR) services, utilizing an AI-first, automation-driven approach to bolster cybersecurity. Our mission is to empower organizations by enhancing their security posture through sophisticated threat detection, swift response actions, and ongoing protection. Our team consists of seasoned professionals with extensive expertise in cybersecurity, automation, and AI solutions. With the backing of renowned investors, we are experiencing rapid growth and are on the lookout for exceptional talent to join us in transforming the MDR landscape.As a dynamic startup supported by industry thought leaders and top-tier investor Andreessen Horowitz, becoming one of our early team members means you will significantly influence our cultural framework. Join us at this exciting juncture; we have recently secured substantial funding, and your involvement now presents a unique opportunity with minimal risk and limitless potential.Culture is paramount at TENEX.AI. Explore our culture deck at culture.tenex.ai to see how we prioritize collaboration and the invaluable community fostered through in-person interactions.The Role of an Enterprise Sales Director:As an Enterprise Sales Director at TENEX, you will spearhead revenue growth by discovering, engaging, and securing new business opportunities. Your contributions will be pivotal in broadening our customer base and empowering organizations to fortify their cybersecurity defenses with TENEX's cutting-edge MDR offerings.

Role Overview neo4j is hiring a Senior Solutions Engineer to support organizations as they adopt graph database technology. This fully remote role is based in the Boston area. What You Will Do Work directly with clients to understand technical and business requirements Design and present solutions that address client needs using neo4j's technology Showcase the capabilities of graph databases through demonstrations and discussions Collaborate with a team focused on innovation and high standards Location Remote within the Boston area.

Senior Veritas Enterprise Vault EngineerEmployment Type: Full-Time, Executive-LevelDepartment: LegalCGS is on the lookout for a skilled and motivated Senior Veritas Enterprise Vault Engineer to become an integral part of our dynamic team. In this role, you will be instrumental in supporting various legal accounts and contributing to the overall enhancement of our company's portfolio.At CGS, we unite talented, creative individuals to tackle some of the most pressing challenges faced by the government using innovative technology. We value collaboration, forward-thinking, and a commitment to government innovation. Our goal is to create an environment that not only supports our employees but also fosters their professional development through numerous learning opportunities.Key Responsibilities:As a Senior Veritas Enterprise Vault Engineer, you will be responsible for:Participating in technical meetings and teleconferences to provide insights and support program objectives.Executing configurations, maintenance, monitoring, and troubleshooting using current engineering documentation.Documenting configuration change requests through the established change control board.Managing storage requests, migrations, and decommissioning tasks.Monitoring failed system components and coordinating logistics and vendor support as necessary.

Join DeleteMe as a Solutions Engineer – Physical SecurityAt DeleteMe, we are at the forefront of proactive privacy protection, empowering security teams by minimizing their human attack surface. Our innovative platform continually monitors and removes exposed personal information (PII) from the open web, mitigating threats such as social engineering, phishing, Gen-AI deepfake attacks, doxxing, physical threats, and identity fraud.As a rapidly expanding global SaaS provider, DeleteMe caters to both consumers and enterprises, having successfully executed over 100 million opt-out removals. Our services help clients combat identity theft, spam, doxxing, and other cybersecurity vulnerabilities. We provide comprehensive privacy reports, ongoing monitoring, and expert support to ensure continuous protection.DeleteMe serves as a scalable, managed defense layer against one of the most significant attack vectors: your people. This is why 30% of the Fortune 100, leading tech companies, major banks, federal agencies, and U.S. states trust DeleteMe to safeguard their workforce.Driven by a passionate and experienced team, DeleteMe is dedicated to empowering consumers with unparalleled privacy solutions.Position Overview:We are seeking a dedicated and experienced Solutions Engineer – Physical Security to bolster our pre-sales initiatives across all territories. You will collaborate closely with Account Executives to address the unique requirements of physical security, executive protection, and corporate threat teams. This role is crucial in demonstrating how DeleteMe's platform effectively mitigates real-world threats by safeguarding personnel from being targeted via exposed online personal data. You will serve as the bridge between technical understanding and physical security operations, clarifying how digital footprints can influence physical risks.