About the job
Join Vonage and drive innovation in cloud communications for enterprises globally!
Why this role is essential:
We are on the lookout for a Staff Engineer / Staff Architect who will deliver comprehensive technical leadership across our Jumper AI / Conversational Commerce platform. This pivotal role encompasses backend systems, frontend architecture, cloud infrastructure, and platform design, with an emphasis on guiding teams in developing Journey Builders, event-driven orchestration engines, commerce and payment platforms, as well as multi-channel messaging systems.
You will function at the architecture and system design level, collaborating across diverse teams and domains rather than focusing on a single feature. Success in this role necessitates profound technical judgment, excellent communication abilities, and the capacity to harmonize product speed with the long-term health of the platform.
Your primary responsibilities:
- Define and refine platform architecture encompassing backend, frontend, and cloud infrastructure.
- Lead the architectural design for intricate systems, including workflow orchestration engines, Journey Builders, commerce, and messaging platforms.
- Establish architectural principles, patterns, and standards that can scale across teams and products.
- Provide technical leadership for distributed, event-driven backend systems with high reliability guarantees.
- Guide frontend architecture for complex, high-scale products, ensuring performance, consistency, and usability.
- Drive cloud-native design on Google Cloud Platform with an emphasis on scalability, resilience, and operational excellence.
- Serve as a trusted technical advisor, mentoring senior engineers and influencing technical decisions across teams.

