Staff Software Engineer, Community Support Engineering
Experience Level
Senior
Qualifications
About Airbnb, Inc.
Founded in 2007, Airbnb has transformed the way people travel and experience new cultures, connecting over 5 million hosts with more than 2 billion guests worldwide. Our mission is to create a world where anyone can belong anywhere, providing unique stays and authentic experiences that foster deeper community connections. Join us in shaping the future of travel and hospitality through innovative technology and community-focused solutions.
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Airbnb, a pioneer in the hospitality industry since 2007, seeks two dynamic Staff Software Engineers to join our Community Support Engineering team in China. Our team is dedicated to creating innovative technology solutions that enhance the experience of our hosts and guests globally. As a Staff Software Engineer, you will play a crucial role in leading projects aimed at improving customer interactions and supporting our community operations. You'll collaborate with talented engineers and global leaders, tackling complex technical challenges while driving the development of foundational tools like routing, data platforms, and case management systems.
Join Airbnb as an Engineering Manager leading the Community Support Engineering team focused on Routing and Data. In this role, you will oversee a talented group of engineers dedicated to enhancing user experiences through innovative data solutions and routing algorithms.As a key player in our mission, you will drive technical excellence, foster collaboration, and implement strategic initiatives that empower our community support operations. Your leadership will be essential in developing scalable systems that enhance customer satisfaction and support our global community.
Join our innovative team at Airbnb as a Machine Learning Engineer specializing in Community Support Engineering. In this role, you will leverage cutting-edge machine learning techniques to enhance user experience and streamline support processes. Your contributions will directly impact our global community, helping to improve the quality of support provided to our users.
Riot Games, Inc.
Founded in 2006 by a team of passionate gamers, Riot Games is dedicated to player-focused game development, culminating in the release of the critically acclaimed League of Legends in 2009. With over 100 million players engaging monthly, we are committed to continuously enhancing the League of Legends experience for our vibrant community. We seek humble yet ambitious individuals who can share their expertise while learning from us in return. If you are deeply passionate about gaming and unafraid to innovate, we welcome your unique perspective. As a Staff Software Engineer, Services, you will join an early-stage product team, reporting to the Engineering Manager. Your role involves developing the backend for a globally scalable suite of services, integrating with Riot's standard platforms, and managing infrastructure and compliance. You will also ensure the implementation of robust monitoring and diagnostic capabilities to preemptively address code reliability issues, laying the groundwork for a smooth large-scale launch.
About the Role:Join Alluxio as a Senior Staff Software Engineer, where you will lead the charge in advancing the innovative Alluxio project. This role presents an exciting opportunity to tackle complex challenges in Distributed Data Services, focusing on enhancing memory and data structure efficiency, optimizing thread concurrency, implementing locking mechanisms, and developing effective caching policies.Key Responsibilities:1. Drive the design and development of scalable system architectures capable of supporting thousands of nodes while ensuring data durability and high availability.2. Collaborate with cross-functional teams to translate creative architectural ideas into practical solutions, guiding team members throughout the project lifecycle.3. Take ownership of product architecture and set the technical direction in partnership with product management.Qualifications:1. Proven leadership skills with a minimum of 2 years in a technical architect role.2. Bachelor's degree in Computer Science, a related technical field, or equivalent hands-on experience.3. Proficient in one or more general-purpose programming languages, including Java, C/C++, or Go.4. Extensive experience in architectural design across at least two of the following areas: distributed systems, parallel processing, large-scale software systems, or security software development.5. Strong analytical and problem-solving abilities.6. Excellent verbal and written communication skills in English.Preferred Qualifications:1. Advanced degrees (Master's or PhD) in engineering, computer science, or a related field.2. High proficiency in one or more programming languages such as Java, C/C++, or Go.3. A passion for learning new programming languages and technologies.
Western Digital Corporation
Join Western Digital as a Staff Engineer in Product Engineering, where you will be at the forefront of innovation in data storage solutions. We are seeking an experienced engineer who is passionate about developing cutting-edge products and enhancing existing technologies. In this role, you will collaborate with cross-functional teams to design, develop, and implement advanced engineering solutions that meet market demands.
Duolingo Inc.
Join Duolingo, the leading language-learning platform, as a Staff Software Engineer. In this role, you will be instrumental in building and enhancing our innovative products that make language learning accessible and fun for millions of users worldwide. You will collaborate with a dynamic team of engineers and contribute to significant projects that shape the future of education technology.
Riot Games, Inc.
At Riot Games, we pride ourselves on our engineers' extensive technical expertise, complemented by their passion for exploring diverse domains. As a Senior Staff Graphics Software Engineer on our Research and Development team, you will play a pivotal role in creating and delivering an exciting new game. Your focus will be on developing rendering systems and features that enhance player experience while collaborating with artists, designers, and producers to craft engaging, genre-defining gameplay.
Join our dynamic engineering team at Nagarro as an Associate Staff Engineer specializing in Data Engineering. In this role, you will work on cutting-edge data solutions, contributing to the design, development, and implementation of robust data pipelines. You will collaborate with cross-functional teams to ensure that data is accessible, reliable, and actionable. This position is perfect for someone with a passion for data and a drive to innovate in a fast-paced environment.
Join Nagarro as an Associate Staff Engineer specializing in Data Engineering. This role offers an exciting opportunity to work on innovative projects in a collaborative environment. You'll be part of a dynamic team that values creativity, problem-solving, and technological advancement.
Renesas Electronics Corporation
Join Renesas Electronics Corporation as a Staff Application Engineer specializing in Power Management Integrated Circuits (PMIC). In this pivotal role, you will be responsible for driving innovation in our application engineering efforts, collaborating closely with cross-functional teams to deliver state-of-the-art PMIC solutions.The ideal candidate will possess a deep understanding of PMIC functionalities and applications, demonstrating a commitment to excellence in technical execution and customer engagement. You will leverage your expertise to create comprehensive application notes, design guides, and technical documentation while providing top-notch support to our customers.
Grab Holdings Inc.
Join Our Innovative TeamThe Fulfillment Technology team serves as a cornerstone for Grab, empowering us to exceed the expectations of our customers and partners across various sectors and marketplaces in Southeast Asia. We are dedicated to developing high-throughput, real-time distributed systems that leverage cutting-edge software engineering methodologies to handle hundreds of millions of requests daily. You will report to the Senior Software Engineering Manager of Fulfillment, collaborating with a distributed team across five locations: Singapore, Beijing, Indonesia, Malaysia, and Romania.Our mission is to provide the most exceptional products and experiences to our driver partners, enhancing their engagement and adoption of our services. We aim to improve the efficiency and opportunities for our driver partners to fulfill customer orders seamlessly, regardless of the weather, and to create effective marketplaces by establishing sustainable and partner-friendly pricing.About the RoleWe are seeking a Senior Software Engineer to bolster our Fulfillment Platform Engineering Team. The ideal candidate will possess substantial experience in cloud engineering, system design, and architecture, along with a strong background in reverse engineering. You should consistently deliver high-quality code and be enthusiastic about mentoring junior engineers.Your Responsibilities Will Include:Designing, developing, and maintaining scalable data acquisition platforms within a microservices architecture, while addressing challenges during data acquisition.Leading medium to complex projects independently, which involves defining technical designs, aligning with stakeholders, following best coding practices, and meeting non-functional requirements.Implementing best practices and coding standards to ensure the reliability, performance, and security of our backend systems.Writing clean, maintainable, and efficient code, along with conducting code reviews to uphold code quality and adherence to software development best practices.Optimizing and enhancing existing backend systems for improved performance and scalability.Troubleshooting and resolving intricate backend issues and system failures to minimize production impact.
Join Nagarro, a leading global technology consulting firm, as an Associate Staff Engineer specializing in data analysis. In this role, you will be part of a dynamic engineering team, responsible for analyzing data to drive business decisions and enhance operational efficiency. You will work closely with stakeholders to gather requirements, design analytical solutions, and deliver actionable insights.
As a Software Development Engineer at QIMA, you will play a crucial role in designing, developing, and maintaining innovative software solutions that drive our business forward. You’ll collaborate with cross-functional teams to create high-quality software that meets the needs of our clients and enhances our operational efficiency.
Join our dynamic team at Nagarro as an Associate Staff Engineer (Data Analyst) in Shanghai. This role offers an exciting opportunity to leverage your analytical skills and contribute to data-driven decision-making processes.As a Data Analyst, you will be responsible for gathering, processing, and analyzing data to provide actionable insights. You will work closely with cross-functional teams to ensure data integrity and support project initiatives.
About MeshyMeshy, a pioneering generative AI company founded in Silicon Valley, is on a mission to unleash 3D creativity. We are revolutionizing the way 3D content is created, allowing both professional designers and creative enthusiasts to easily craft high-quality 3D assets from simple text or images in just minutes. Our cutting-edge large-scale model generates precise geometric structures and realistic texture maps, transforming what once took weeks and significant financial investment into an efficient and user-friendly experience.Our diverse team consists of top talents from computer graphics, AI, and 3D arts, with members graduating from prestigious institutions like MIT, Stanford, and Berkeley, and having experience in leading tech companies such as Nvidia and Microsoft. Meshy operates globally, fostering an inclusive culture and a collaborative work environment that transcends borders. Our technological prowess has attracted major investments, including $52 million from top-tier firms such as Sequoia Capital and GGV Capital.Meshy has established itself as a global leader in the industry, recognized as the most popular 3D AI tool in the A16Z Games 2024 report and topping SimilarWeb's traffic statistics with over 3 million monthly visits. Currently, we serve over 5 million users and have generated more than 40 million 3D models, making us the trusted choice for countless creators and developers.Our founder and CEO, Yuanming (Ethan) Hu, holds a Ph.D. in computer graphics and AI from MIT and is the creator of the acclaimed Taichi programming language, which has received over 27,000 stars on GitHub and is utilized by over 300 institutions worldwide.
d-ploy provides IT and engineering services for clients across multiple industries. The company emphasizes strong partnerships within the IT community to help clients reach their business objectives. Role overview This IT Onsite Support Engineer position is based in Nantong, Jiangsu, China. The role calls for adaptability, a practical approach to problem-solving, and a commitment to delivering high-quality support in an international context. What you will do Deliver first- and second-level support to internal users onsite. Assess, prioritize, and resolve incidents and service requests efficiently. Log and manage tickets in the incident management system, following ITIL standards. Install, configure, and maintain hardware, software, mobile devices, and peripherals in the workplace. Perform standard installations, updates, and patching for business applications. Document support processes, prepare reports, and contribute to knowledge base articles. Collaborate with product teams, development, and other business departments. Requirements Degree in IT or a related field, or an equivalent qualification. 2-3 years of experience in IT support, service desk, or similar positions. Strong analytical skills for troubleshooting technical and user issues. Organized, solutions-focused, and able to work independently. Solid technical and organizational abilities. Professional, friendly, and service-oriented attitude toward users. Clear and effective communication skills with customers and team members. Ability to handle multiple tasks and prioritize customer needs. Team player with experience in international and multicultural settings. Fluent in Mandarin and proficient in English, both spoken and written. Willingness to work onsite in Nantong. Valid criminal record certificate issued within the past 3 months. Benefits Variety of activities, tasks, and projects. Fishing for Friends employee referral program. Opportunities for professional growth and advancement. Supportive, international work environment. Company-sponsored events. Competitive salary and a range of benefits. Is IT in your DNA?
Renesas Electronics Corporation
Join Renesas Electronics Corporation as a Senior Staff Digital Engineer specializing in USB technology. In this pivotal role, you will be responsible for designing and implementing cutting-edge digital solutions that drive our USB product line forward. Your expertise will contribute to innovative projects, ensuring high performance and reliability in our products.
Formlabs
Join Formlabs as a Software Engineering Lead, where you will spearhead innovative software projects that redefine 3D printing technology. As a leader in our engineering team, your expertise will guide the development of cutting-edge software solutions that enhance user experience and operational efficiency.
Grab Holdings Inc.
Join Our TeamThe Fulfillment Tech family is a fundamental component of Grab's commitment to providing exceptional service to our customers and partners across Southeast Asia. We focus on high-throughput, real-time distributed systems that leverage advanced software engineering methodologies to handle hundreds of millions of requests every day. You will work alongside a diverse team located in Singapore, Beijing, Indonesia, Malaysia, and Romania, reporting directly to the Senior Software Engineering Manager for Fulfillment.Our mission is to deliver top-notch products and user experiences to our driver partners, enhancing their engagement with our services. We aim to improve opportunities and efficiency for our driver partners, ensuring they can fulfill customer orders reliably, regardless of the circumstances. Additionally, we are dedicated to creating efficient marketplaces by establishing sustainable pricing that resonates with our partners.About the RoleWe are seeking a skilled Senior Software Engineer to become a vital part of our Fulfillment Platform Engineering Team. The ideal candidate will possess a robust background in cloud engineering, system design, architecture, and reverse engineering, consistently delivering high-quality code while mentoring junior engineers.Your Key ResponsibilitiesDesign, develop, and maintain resilient and scalable data acquisition platforms within a microservices architecture, addressing challenges in data acquisition.Independently lead medium to complex projects, defining technical designs and solutions, aligning with stakeholders, adhering to coding best practices, and fulfilling non-functional requirements.Implement industry best practices and coding standards to ensure our backend systems' reliability, performance, and security.Write clean, maintainable, and efficient code while conducting code reviews to uphold code quality and adherence to software development best practices.Optimize and enhance existing backend systems to improve performance and scalability.Troubleshoot and resolve intricate backend issues and system failures, minimizing production impact.
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