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Experience Level
Mid to Senior
Qualifications
What We’re Looking ForA minimum of 8 years of experience in designing, building, shipping, and maintaining backend distributed systems. Proficiency in programming languages such as Python, Golang, Java, or C++. Hands-on experience with containerization technologies like Docker and cloud platforms such as AWS, GCP, or Azure. Familiarity with operating open source technologies like Kafka, Elasticsearch, Opensearch, Istio, Vector DB, etc. at scale. A strong desire to thrive in a fast-paced startup environment with a high level of ownership. Proven experience in performance optimization, scalability challenges, latency reduction, and monitoring solutions. A Bachelor's degree in Computer Science or a related field. A high level of curiosity and eagerness to learn beyond your immediate discipline.
About the job
Your Role at Moveworks
Develop and enhance core infrastructure services and microservices that support our machine learning, frontend, and platform teams.
Implement critical functionalities such as distributed configuration management, rate limiting, feature flagging, A/B testing, and traffic capture and replay.
Optimize the performance, scalability, and observability of Moveworks cloud infrastructure.
Consistently deliver time-sensitive projects in collaboration with other engineering teams.
Take full ownership of features from inception to deployment while actively influencing the infrastructure roadmap.
Engage in a highly collaborative, in-person role, working across various teams including Core and ML engineering.
About Moveworks
Moveworks is at the forefront of transforming customer support using cutting-edge AI technology. Our mission is to automate 90% of IT support requests, empowering organizations to focus on their core objectives while providing exceptional service to their users.
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At Coupang, we are dedicated to delivering an exceptional experience for our customers. Our goal is to elicit the reaction, "How did we ever live without Coupang?" With a relentless passion for simplifying shopping, dining, and living, we are transforming the multi-billion-dollar e-commerce landscape from the ground up. We have rapidly emerged as one of the leading e-commerce companies in South Korea, known for our reliability and innovation. We embody the best of both worlds — a startup-like atmosphere paired with the resources of a global public enterprise. This unique combination propels our growth and accelerates the launch of new services, maintaining the swift pace we established at our inception. Our team is filled with entrepreneurial spirits eager to initiate new projects and innovations. At Coupang, you will witness personal, team, and company growth each day. Our mission to revolutionize commerce is genuine. We continuously push the limits of what is achievable, tackling challenges and dismantling traditional trade-offs. Join Coupang and contribute to creating an extraordinary experience in today’s fast-paced, technologically advanced, and interconnected world. Role Overview As a Senior Staff Software Engineer in the ML Infrastructure team for Search & Discovery, you will be tasked with designing and implementing robust and efficient software solutions that manage vast amounts of structured and unstructured data necessary for training complex machine learning models and serving them effectively online. The Search & Discovery team is pivotal in optimizing our customers' navigation experience and driving sustained growth. Each week, over 20 million customers utilize search on our app or coupang.com, with more than a third making purchases. A significant portion of Coupang's sales is directly linked to search and recommendation features, with many business strategies and growth initiatives being influenced by ranking and recommendation algorithms. This position offers a chance to develop scalable offline and online machine learning platforms to support ranking, recommendation, and business decision-making. You will work with billions of user interaction records and petabytes of raw log files, converting them into actionable data formats for engineers and scientists. Additionally, you will be responsible for delivering complex machine learning models in real-time, facilitating millions of Coupang customers in discovering and searching for products. If you are passionate about big data engineering, scalable serving systems, and making a tangible business impact, this role is an excellent fit for you.
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Feb 10, 2026
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