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Experience Level
Mid to Senior
Qualifications
What We’re Looking ForA minimum of 8 years of experience in designing, building, shipping, and maintaining backend distributed systems. Proficiency in programming languages such as Python, Golang, Java, or C++. Hands-on experience with containerization technologies like Docker and cloud platforms such as AWS, GCP, or Azure. Familiarity with operating open source technologies like Kafka, Elasticsearch, Opensearch, Istio, Vector DB, etc. at scale. A strong desire to thrive in a fast-paced startup environment with a high level of ownership. Proven experience in performance optimization, scalability challenges, latency reduction, and monitoring solutions. A Bachelor's degree in Computer Science or a related field. A high level of curiosity and eagerness to learn beyond your immediate discipline.
About the job
Your Role at Moveworks
Develop and enhance core infrastructure services and microservices that support our machine learning, frontend, and platform teams.
Implement critical functionalities such as distributed configuration management, rate limiting, feature flagging, A/B testing, and traffic capture and replay.
Optimize the performance, scalability, and observability of Moveworks cloud infrastructure.
Consistently deliver time-sensitive projects in collaboration with other engineering teams.
Take full ownership of features from inception to deployment while actively influencing the infrastructure roadmap.
Engage in a highly collaborative, in-person role, working across various teams including Core and ML engineering.
About Moveworks
Moveworks is at the forefront of transforming customer support using cutting-edge AI technology. Our mission is to automate 90% of IT support requests, empowering organizations to focus on their core objectives while providing exceptional service to their users.
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Search for Staff Machine Learning Engineer Agentic Systems At Moveworks
The RoleAre you a talented software engineer eager to leverage your extensive experience in developing and enhancing production systems at the forefront of AI technology? If so, we invite you to consider our Staff Software Engineer position on the Natural Language Understanding team within our 'agent lab'. In this pivotal role, you will contribute significantly to our mission of extending the capabilities of AI agents to execute tasks reliably on a large scale.As part of the Moveworks AI Assistant platform, you will lead the innovation in areas such as agent orchestration, sandboxed file systems, latency optimization, agent memory, and the advancement of LLMs (Large Language Models). Our team thrives on rapidly developing scalable infrastructure and tackling complex product and engineering challenges to maximize value for our customers. If you aspire to achieve the pinnacle of your career while working with a passionate and impactful team, we would love to connect with you.What You Will Do:Lead and tackle challenging engineering projects to create and enhance dependable AI agent systems.Define and implement cutting-edge distributed systems, ensuring their scalability and production readiness, while integrating the latest advancements in machine learning and AI.Set technical direction and influence the engineering roadmap to deliver enduring value to our clients.Establish high standards for code quality, including robustness, extensibility, and performance.Collaborate with senior experts across various domains, including machine learning, security, product development, and customer success, to build world-class enterprise AI solutions.Mentor and develop team engineers, focusing on technical design, execution, and excellence.Work closely with machine learning engineers to define and develop end-to-end architecture for outstanding AI systems.
Join our dynamic team at Moveworks as a Senior Staff Machine Learning Engineer. In this pivotal role, you will leverage your expertise in machine learning and artificial intelligence to develop and enhance agentic systems that transform the way organizations interact with their customers. You will work alongside a talented group of engineers and data scientists to create innovative solutions that improve user experiences.
The Role Are you an accomplished software engineer eager to apply your expertise in a pioneering environment focused on AI agents? If so, this opportunity might be the perfect fit for you. As a senior software engineer on our innovative 'Agent Lab' team, specializing in Natural Language Understanding, you will significantly contribute to our mission: to expand the scope of tasks that can be reliably performed by agents at scale. You will have the chance to shape the future of the Moveworks AI Assistant platform across various domains, including agent orchestration, sandboxed file systems and code execution, latency optimization, agent memory, LLM self-reflection and improvement, execution environment simulation, enterprise knowledge graphs, and multimodal I/O. Equipped with cutting-edge tools in enterprise AI, including top-tier LLMs from providers such as OpenAI, our team prioritizes rapid development on scalable infrastructure, tackling complex product and engineering challenges, and maximizing the value delivered to our customers. If you're looking to create meaningful impact alongside a talented, dedicated, and mission-driven team, we would love to discuss this opportunity with you. What You Will Do: Confront exciting and complex engineering challenges to develop and enhance robust AI agent systems that demonstrate reliability in all aspects. Implement leading-edge AI algorithms and architectures, ensuring their successful deployment at scale. Leverage the latest advancements in machine learning, LLMs, and AI agents to enrich our products and deliver exceptional user experiences. Contribute to the product roadmap and drive the development of engineering areas with increasing scope and significance, creating lasting value for our customers. Refine your skills in writing clean, extensible, readable, and high-performing code. Collaborate with subject matter experts across various departments, including machine learning, security, product, user experience, and customer success, to share knowledge and build the most exceptional enterprise AI product. Mentor fellow engineers on best practices for building, maintaining, and evolving high-quality software. Work closely with machine learning engineers, fostering a collaborative environment to build world-class AI systems. What You Bring To The Table: 2+ years of experience in designing, building, and enhancing production systems, preferably at scale. Strong analytical skills with the ability to clearly articulate complex engineering problems and systems. Proficient in programming languages and frameworks relevant to the development of AI systems. A passion for learning and staying updated with the latest trends in AI and software engineering.
The Role Join our innovative team as a Software Engineer specializing in Agentic AI Systems as a new graduate. If you have developed your programming expertise through internships, research, or academic projects and are eager to apply your skills at the forefront of AI technology, we encourage you to consider this exciting opportunity. As a valued member of our Natural Language Understanding team within the 'agent lab', you will contribute significantly to our mission of enhancing the capabilities that agents can reliably perform at scale. Your work will involve advancing the Moveworks AI Assistant platform in areas including agent orchestration, sandboxed file systems, latency optimization, agent memory, LLM self-improvement, execution environment simulation, enterprise knowledge graphs, and multimodal I/O. Equipped with state-of-the-art enterprise AI tools, including leading LLMs from providers like OpenAI, you will engage in rapid development on scalable infrastructure, tackle challenging engineering problems, and maximize the value we deliver to our customers. If you are excited about making a meaningful impact alongside a dedicated team, we would love to hear from you. What You Will Do: Engage in engineering challenges to build and enhance robust AI agent systems. Implement cutting-edge AI algorithms and architectures, collaborating closely with senior engineers to ensure scalability. Leverage the latest advancements in machine learning, LLMs, and AI to enhance our products and create exceptional user experiences. Contribute to projects that generate lasting value for our clients. Refine your skills in writing efficient, maintainable, and high-performance code. Collaborate with experts across various domains, including machine learning, security, product management, user experience, and customer success, to create the premier enterprise AI product. Learn from and work with senior engineers and machine learning experts to develop world-class AI systems.
As the Engineering Manager for the Machine Learning Infrastructure team, you will lead the charge in developing a state-of-the-art platform that underpins Moveworks' conversational AI capabilities. This pivotal role is essential for the long-term scalability of our flagship AI product and the overall success of the company.Your primary responsibility will be to oversee a team of skilled engineers dedicated to constructing, optimizing, and expanding the comprehensive systems that facilitate the entire ML/LLM lifecycle. This encompasses our infrastructure for distributed training and inference, model evaluation frameworks, and LLM latency optimization. You will shape the technical direction of the team, harmonizing the operational requirements of our core ML infrastructure with innovative research to create the next generation of LLMs utilizing advanced generative AI.The frameworks your team creates will form the backbone for all ML models deployed in production, serving hundreds of millions of enterprise employees. Your efforts will significantly influence the evolution of the Moveworks Enterprise Copilot platform and the trajectory of AI-driven employee services.
Role Overview Join our innovative team at Moveworks as a Senior Machine Learning Engineer specializing in search relevance. In this pivotal role, you will enhance our state-of-the-art question-answering platform that leverages advanced information retrieval methodologies and cutting-edge natural language understanding technologies. Your contributions will significantly improve the quality of responses provided to enterprise users seeking instant solutions to their tech-related inquiries. At Moveworks, we prioritize rapid problem-solving and delivering exceptional value to our customers. Collaborating closely with product managers, user experience designers, customer success teams, and fellow engineers, you will conceptualize, define, and implement elegant solutions that address complex challenges in search technology. Create and refine ranking features to improve relevance metrics. Develop an algorithmic framework to support a variety of ranking features. Design platforms and tools that facilitate parallel ranking experiments. Establish metrics to assess ranking performance effectively.
As a pivotal leader of a dynamic team of search relevance engineers, your primary mission will be to assess and enhance the ranking and relevance of our AI-driven enterprise search applications. These applications harness the power of large language models (LLMs), necessitating your expertise in evaluating and optimizing RAG-based objectives such as summarization, groundedness of responses, and citation accuracy and completeness. You will steer the team through the comprehensive development of machine learning models, encompassing data synthesis, feature engineering, experiment design, evaluation, and more. Your team's work will be fundamental in refining our search relevance systematically as we expand to new clients, diverse data types, and unique use-cases, ultimately ensuring the ranking quality across all our enterprise search products. Your team’s commitment to search quality is vital to the success of the company’s search product lines, with performance gauged by its enabling capabilities. You will empower your team members by facilitating rapid iterations on model enhancements, enabling them to refine ML metrics while understanding performance trade-offs and generalizability. You will oversee the team’s technical direction, manage project timelines, and ensure the resilience, efficiency, and innovation of our machine learning-based search systems. Collaboration with search infrastructure and platform engineers, as well as partnerships with product, design, and customer success teams, will be essential in achieving our business objectives.
Moveworks seeks a Senior Machine Learning Engineer to advance the GAI search relevance system. This position is based in Mountain View and centers on improving how users find information on the platform. Key Responsibilities Partner with fellow engineers to design and implement solutions that raise the quality of search results. Work on projects aimed at making the user experience smoother and supporting operational goals. Collaboration and Influence This role involves working alongside engineers who prioritize careful problem-solving and practical improvements. The work directly shapes how users engage with Moveworks’ technology.
Join Moveworks as a Staff Machine Learning Engineer in the Agentic Systems team, where you will play a pivotal role in developing cutting-edge AI solutions to enhance user experiences. Your expertise will contribute to building intelligent systems that leverage machine learning to drive efficiency and innovation.As a key member of our engineering team, you will collaborate with cross-functional teams to design, implement, and optimize machine learning algorithms that solve real-world problems. You will have the opportunity to work on exciting projects that push the boundaries of what’s possible with AI.
What You'll Be DoingJoin Moveworks as a Senior Machine Learning Engineer focused on developing advanced ML infrastructure for deploying and managing Large Language Models (LLMs). This pivotal role involves the design, optimization, and scaling of comprehensive machine learning systems that drive our AI solutions. The ML Infrastructure team is responsible for a range of critical functions, including distributed training and inference pipelines, model evaluation, and latency optimization for LLMs. Our work supports numerous ML and NLP models currently in production, impacting millions of enterprise users. You will tackle real-world challenges related to service scalability and algorithm optimization.Your collaboration with our machine learning team, data infrastructure team, and various cross-functional experts will directly enhance our customers' AI experience. This is an opportunity to play a vital role in the long-term scalability of our core AI product and the success of the company. If you seek a high-impact, fast-paced environment to elevate your career, we want to hear from you!Design, develop, and enhance scalable machine learning infrastructure for training, evaluating, and deploying LLMs.Create abstractions to automate diverse steps in various ML workflows.Collaborate with interdisciplinary teams of engineers, data analysts, machine learning specialists, and product managers to introduce innovative features.Utilize your expertise to promote best practices in machine learning and data engineering.
Join Moveworks as a Senior Machine Learning Engineer and become a pivotal part of our innovative team dedicated to transforming customer experiences through advanced AI solutions. In this role, you will leverage your expertise in machine learning to develop and implement cutting-edge algorithms that drive our AI systems forward. Collaborate with cross-functional teams to understand user needs and enhance our product offerings.
About the RoleMoveworks is seeking experienced Senior and Staff Engineers to enhance our Generative AI Search Platform. Join our dedicated team as we innovate on search-based question answering systems by integrating traditional machine learning methods with the latest advancements in generative AI technologies. Our goal is to construct conversational search systems that deliver immediate responses to enterprise user inquiries.As part of the Search Platform team, you will lead efforts to refine our search capabilities, collaborating closely with ranking, product, design, infrastructure, and data science teams. Together, we aim to elevate our agentic search products to new heights of performance and enterprise readiness.At Moveworks, we value a fast-paced, problem-solving culture that prioritizes providing exceptional value to our customers. Your role will involve working with diverse teams to identify, define, and implement elegant solutions that meet user needs.Design robust abstractions to empower ranking and product teams to effectively contribute to the codebase.Develop algorithmic frameworks for various conversational search applications, including multi-turn, multi-hop question answering systems.Lead the evolution of our search platform by integrating new LLM-enabled generative AI features, ensuring scalability, quality, security, and privacy.Create systematic evaluation metrics and methodologies for our search models, utilizing LLMs to solve unique enterprise challenges.As a technical leader, foster a high-performing, inclusive team environment while mentoring engineers at various levels.Contribute to our hiring processes and help grow our engineering team.
Full-time|$163K/yr - $286K/yr|On-site|Mountain View, CA
Your Role at MoveworksDevelop and enhance core infrastructure services and microservices that support our machine learning, frontend, and platform teams.Implement critical functionalities such as distributed configuration management, rate limiting, feature flagging, A/B testing, and traffic capture and replay.Optimize the performance, scalability, and observability of Moveworks cloud infrastructure.Consistently deliver time-sensitive projects in collaboration with other engineering teams.Take full ownership of features from inception to deployment while actively influencing the infrastructure roadmap.Engage in a highly collaborative, in-person role, working across various teams including Core and ML engineering.
The Role Join Moveworks as a Senior Machine Learning Engineer II, where you will play a pivotal role in enhancing our Natural Language Understanding (NLU) and Agentic AI capabilities. Your expertise in software engineering and machine learning will help create seamless user experiences and optimize our generative and conversational AI platform. As part of the NLU team, you will leverage cutting-edge tools in Natural Language Processing (NLP) and Natural Language Generation (NLG), including advanced Large Language Models (LLMs), multimodal foundation models, and hybrid vector databases. You'll have all the necessary infrastructure at your fingertips to fine-tune, evaluate, and deploy your models into production. Our data-centric approach is supported by a world-class annotation team that ensures the creation of high-quality, privacy-conscious datasets for model training and evaluation. Your mission will extend beyond mere model training; you will strive for exceptional AI performance across all metrics, including accuracy, latency, reliability, and the overall functionality of user-facing systems. Our ideal candidates are driven not only by the desire to develop high-performing models but also by the ambition to design and enhance comprehensive AI systems and their components. We are focused on accelerating our operations, tackling complex engineering challenges, and maximizing the value we deliver to our customers. Your contributions will be crucial in achieving our objectives of resolving enterprise issues and establishing the most dependable AI co-pilot ever seen, in collaboration with various teams at Moveworks.
Join Our Team as a Senior Software Engineer II!Are you ready for an exhilarating challenge? Imagine being at the forefront of a transformative Generative AI product that delivers immediate assistance to enterprise users. If you're intrigued by the prospect of applying abstraction, scalability, and optimization to a dynamic, probabilistic, and generative conversational system, we want you on our Conversation Engine team. Here at Moveworks, you'll have a unique opportunity to work at the heart of our Generative AI product, focusing on scaling and optimizing it to meet the increasing demands of the enterprise landscape.As pioneers in enterprise AI, we encourage your innovative ideas and creativity to tackle unsolved challenges. You'll collaborate with machine learning experts and cross-functional teams, rapidly iterating on new concepts and leveraging user behavior data for informed decision-making. Your mission will be to scale and enhance our conversation engine to support hundreds of millions of users across various chat channels and use cases while ensuring the highest engineering quality and robustness.Develop a comprehensive product infrastructure with intuitive interfaces to enable engineers and configurators to easily customize and optimize generative AI models, adapting to diverse enterprise use cases and delivering domain-specific conversational experiences.Create scalable API abstractions for our conversation platform that supports all popular chat clients like MSTeams, Slack, and Web, providing a neutral API for other engineering systems.Optimize the dialog engine for a wide range of conversational features, utilizing unique private domain knowledge of each enterprise customer in the cloud, and enable real-time multilingual translation with minimal memory usage and low latency.Promote best practices for coding patterns, API design, scalability, robustness, and optimization, fostering a culture of excellence and continuous improvement among your peers.
Join Moveworks as a Principal Machine Learning Engineer, where you will play a pivotal role in enhancing our GAI search relevance and ranking systems. In this dynamic position, you will lead a talented team of engineers and data scientists to develop cutting-edge machine learning algorithms that improve user interactions and search outcomes. Your expertise will drive innovation and reinforce our commitment to delivering exceptional solutions.
The Role Are you an accomplished software engineer eager to leverage your expertise in designing and enhancing production systems at the forefront of AI technology? If so, this opportunity might be the perfect fit for you. As a senior software engineer within our dynamic “agent lab” Natural Language Understanding team, you will play a pivotal role in our mission: to expand the capabilities of AI agents to operate reliably at scale. You will have the chance to influence the progression of the Moveworks AI Assistant platform across various domains, including agent orchestration, sandboxed file systems, latency optimization, agent memory, and more. With access to state-of-the-art AI tools, including leading LLMs from OpenAI, you will be at the cutting edge of technology. Our team prioritizes rapid development on scalable infrastructure while tackling complex engineering challenges and enhancing the value we deliver to our customers. If you are ready to make a significant impact alongside a passionate and dedicated team, we would love to hear from you.
Your RoleAre you ready to take on a thrilling challenge? Join us in scaling and optimizing a revolutionary Generative AI product that provides immediate assistance to enterprise users. Have you ever thought about how to apply abstraction, scalability, and optimization to a dynamic, probabilistic, generative conversational system? If so, we invite you to become part of our Conversation Engine team. At Moveworks, you'll work at the heart of our Generative AI platform, focusing on enhancing it to meet the increasing demands of the enterprise solution landscape. Explore our recent insights on Moveworks Live and Creator Studio, showcasing our groundbreaking solutions in enterprise AI. As leaders in the enterprise AI domain, we encourage you to bring your creative ideas to tackle unresolved challenges. You will work closely with machine learning professionals and cross-functional teams, quickly iterating on new concepts and leveraging user behavior data for informed decision-making. Your mission is to scale and optimize our conversation engine to support hundreds of millions of users across multiple chat channels and use cases, while enhancing our end-to-end product infrastructure with the highest standards of engineering quality and robustness.
Moveworks is seeking a Software Engineer focused on Agentic AI Systems to join the team in Mountain View. This position centers on building and refining AI-driven solutions that improve how users interact with technology and help simplify business operations. Role overview Work closely with engineers and researchers to design, develop, and implement new AI capabilities. The goal is to advance the effectiveness and reach of artificial intelligence within real-world applications. What you will do Create and optimize AI systems that support better user experiences Collaborate with team members to develop solutions that address operational challenges Contribute to ongoing research and development in agentic AI technology Team and collaboration This role involves working alongside a group of engineers and researchers who are committed to advancing AI. Expect to share ideas, experiment with new approaches, and help shape the direction of AI systems at Moveworks.
Moveworks is seeking a Software Engineer to help build advanced Agentic AI systems. This position is based in Mountain View and centers on creating technology that changes the way businesses use AI. Role overview This role focuses on designing and developing new AI-driven solutions. As part of the engineering team, you will contribute to projects that aim to improve how organizations interact with their technology platforms. What you will do Work with a team to build and refine Agentic AI systems Support efforts to deliver innovative solutions for business needs Collaborate with colleagues to advance the capabilities of AI technology Location This position is based in Mountain View.
Apr 29, 2026
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