Staff Software Engineer

Join Intercom as a Staff Product Engineer - Growth and play a pivotal role in enhancing our product offerings. In this position, you'll leverage your engineering expertise to drive growth and innovation. Collaborate with cross-functional teams to develop and implement strategies that enhance user experience and engagement.

Join Stripe as a Staff Engineer in our Production Engineering team, where you will play a critical role in building and maintaining scalable systems.As a leader in this innovative environment, you will collaborate with cross-functional teams to optimize our infrastructure and enhance the reliability of our services. You will leverage your expertise to influence product design and architecture decisions, ensuring the highest performance and availability.

Intercom, a leader in AI Customer Service, is dedicated to enhancing business-customer interactions through innovative technology.Our flagship AI agent, Fin, represents the pinnacle of customer service AI, enabling businesses to provide always-on, exceptional customer support. When combined with our Helpdesk, it forms the Intercom Customer Service Suite, a comprehensive solution designed to tackle complex inquiries that require human touch.Since our inception in 2011, Intercom has built a robust client base of nearly 30,000 global businesses, championing a new standard in customer service. With values that inspire innovation, urgency, and value creation, we are committed to pushing boundaries.What’s the Opportunity?As a Staff Product Engineer, you will take on a pivotal role within our team and contribute significantly to our engineering efforts. You will develop both back-end and front-end systems, collaborating closely with designers, product managers, researchers, and data analysts. Your responsibilities will also include mentoring fellow engineers and partnering with the Engineering Manager to shape the team’s growth and technical direction.What Will I Be Doing?In this role, you will:Contribute to the evolution of our technical architecture to accommodate the growing demands of our customer base.Prioritize agility along with scalability and availability, utilizing continuous deployment to focus on incremental improvements.Engage in all stages of software development, from ideation and prototyping to design and implementation, balancing hands-on coding with architectural leadership.Utilize cutting-edge tools to enhance your development experience, allowing you to focus on solving impactful challenges.Actively participate in the hiring, mentoring, and career progression of engineering talent.Set high standards for technical excellence, performance, reliability, and operational success.

At Intercom, we are pioneering the future of customer service through artificial intelligence. Our mission is to empower businesses to create exceptional customer experiences.Our flagship AI agent, Fin, represents the forefront of customer service technology. By offering seamless, 24/7 support, Fin enhances customer interactions and redefines service excellence. When paired with our Helpdesk, it evolves into the Intercom Customer Service Suite, which provides AI-enhanced solutions for intricate queries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 businesses globally, Intercom is establishing a new benchmark in customer service. Our commitment to innovation drives us to push boundaries, work with urgency, and consistently deliver outstanding value to our clients.What is the opportunity?We are on the lookout for Staff Product Engineers to join our AI Group, focusing on the development of AI-driven products. As a Product Engineer specializing in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams. A deep understanding of our products, customers, and technological framework is essential.Your role will involve defining new ML features, exploring suitable algorithms and technologies, and rapidly delivering prototypes to our customers.We are a highly product-focused team that collaborates with Product and Design teams across the organization. Our dedicated engineers enable quick transitions to production, often releasing beta versions within weeks following successful offline testing.We are passionate about leveraging machine learning technology, having successfully productized a range of solutions from traditional supervised models to innovative applications of transformer neural networks. Our commitment to testing and measuring the real-world impact of each model we deploy is unwavering.If you are an experienced product engineer with a strong analytical mindset and hands-on experience with ML systems, we invite you to connect with us!

At Intercom, we pride ourselves on revolutionizing customer service through advanced AI technology. Our mission is to empower businesses to deliver exceptional customer experiences.Our leading AI agent, Fin, is recognized as the most sophisticated customer service solution available, enabling businesses to provide consistent, high-quality support. By integrating Fin with our Helpdesk, we offer a comprehensive solution—the Intercom Customer Service Suite—designed to tackle complex inquiries that necessitate human intervention.Founded in 2011 and trusted by nearly 30,000 companies worldwide, Intercom is redefining customer service standards. Our core values drive us to push boundaries, innovate rapidly, and consistently deliver unparalleled value to our clients.What is the opportunity?We are actively seeking Staff Product Engineers to join our AI Group, focusing on the development of Intercom's AI-driven products. As a Product Engineer in machine learning (ML), you will collaborate closely with both our ML Scientists and product teams, ensuring a deep understanding of our products, customer needs, and the ML technology stack.This group is responsible for defining innovative ML features, researching suitable algorithms and technologies, and swiftly delivering prototypes to our customers.Our team prioritizes product excellence, working in partnership with Product and Design teams. Our dedicated engineers enable us to deploy quickly, often reaching beta stages within weeks after successful offline testing.We are passionate about leveraging machine learning technology, having productized everything from traditional supervised models to groundbreaking unsupervised clustering algorithms and advanced transformer neural networks. We rigorously test and measure the real-world impact of each model we implement.If you are a seasoned product engineer with an analytical mindset and hands-on experience with ML systems, we want to hear from you!

Established in 2018 with dual headquarters in Dublin and Boston, Tines is at the forefront of optimizing critical workflows across various industries. Our cutting-edge workflow platform harnesses the power of AI, automation, and seamless integration with human ingenuity to deliver tangible business outcomes.We cater to an eclectic mix of clients, including startups and established public entities such as Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As a versatile integrator within the tech landscape, Tines effortlessly connects with any API-enabled service, empowering our customers to swiftly achieve their most pressing objectives. Furthermore, our platform is designed with security and privacy in mind, making it a preferred choice for teams focused on security, IT, engineering, finance, and more.At Tines, our guiding principles are Simplicity, Speed, and Soundness. We are dedicated to providing exceptional customer experiences while cultivating a company culture that encourages individual curiosity, professional growth, and integrity. We are eager about the future and invite others to join us on this exciting journey.Reporting directly to our VP of Growth, we seek a Senior Analyst to take charge of growth measurement and operations. This pivotal role lies at the intersection of product, commercial, and data; you will define our PLG funnel metrics, manage our experimentation framework, and establish the operational guidelines that facilitate cross-team collaboration.The ideal candidate will possess extensive experience in growth analytics within the B2B SaaS landscape and an operational approach to measurement. You will oversee onboarding lifecycle and monetization metrics while closely collaborating with our product analyst on product instrumentation. Your understanding of how product usage correlates with commercial success will allow you to effectively communicate between technical and business stakeholders. If you are passionate about shaping growth measurement for a company transitioning from startup to scale-up and prefer tackling complex problems over complicated solutions, we want to hear from you.Candidates should ideally be able to work from the office at least once a week.

Join Toast, a leading technology company, as a Senior Software Engineering Manager overseeing our dynamic Web Platform and driving Product Led Growth initiatives. In this pivotal role, you will lead a talented team of engineers, fostering innovation and excellence while ensuring the seamless integration of our platform with customer needs and market trends.

reAlpha Tech Corp. (Nasdaq: AIRE) is a real estate technology company working to reshape the homebuying process. The company offers a commission-free platform that uses advanced AI and a growth strategy centered on acquisitions, aiming to make homeownership more accessible and seamless in the US and abroad. As Senior Product Manager - Growth, this position plays a central role within a small product team. The work spans the full product lifecycle: from identifying new opportunities, through design and development, to launch and ongoing optimization. The focus is on growth initiatives, specifically, the features and processes that help reAlpha qualify and convert buyers. This includes areas such as sign-up flows, onboarding, property search, listing pages, tours, pre-qualification, and the Homebuying Hub. The Senior Product Manager will be responsible for managing both the volume and quality of leads, and will report directly to the COO during a leadership transition. Key Responsibilities Develop and maintain a strategic product roadmap using customer feedback, usage data, business needs, and competitive analysis. Present recommendations and rationale to leadership. Prioritize projects with clear, well-reasoned justifications for each decision. Work closely with the COO, CTO, and CMO to ensure alignment on direction and priorities. Identify areas where the strategy requires adjustment before execution, and provide actionable proposals to address these gaps. Growth Focus Areas Lead initiatives that improve buyer conversion and qualification, including sign-up, onboarding, property search, listing pages, tours, pre-qualification, and the Homebuying Hub. Oversee lead management, balancing both volume and quality. Working at reAlpha reAlpha values integrity, speed, and growth. The company recognizes contributions and encourages talented individuals to help set new standards in real estate technology. The team is committed to building an inclusive environment and welcomes applicants from diverse backgrounds. Research shows that candidates sometimes hesitate to apply unless they meet every qualification; reAlpha encourages applications from those who feel aligned with the role, even if not every box is checked.

Role overview Intercom seeks a Staff or Principal Product Designer based in Dublin, Ireland. This senior-level position focuses on shaping product experiences and guiding the direction of the platform. The core challenge involves translating complex problems into practical, approachable solutions that address real user needs. What you will do Create user-centered designs that enhance how people interact with Intercom products Collaborate with engineering, product, and cross-functional teams to bring ideas from early concepts to finished features Contribute to product strategy by sharing design expertise and a clear point of view Impact This role directly affects the quality of the user experience and helps shape the evolution of Intercom’s products. Design work in this position supports the company’s mission to make business interactions more personal for both customers and companies.

About SeapointSeapoint is revolutionizing the financial landscape for European startups and scale-ups. Our innovative, AI-driven business account streamlines everything from payroll and expenses to invoice payments and reporting, all centralized in one platform.Founded by Sean Mullaney, the former European CIO at Stripe, alongside a talented team of alumni from renowned companies such as Stripe, Wise, Wayflyer, Nubank, and Tide, we have successfully secured $3M in pre-seed funding led by Frontline Ventures. After nine months of dedicated development, we are now in private beta, collaborating with numerous VC-backed startups that are finally gaining the comprehensive financial insights they've been seeking.We are tackling a genuine challenge: European startups often find themselves caught between the inadequacies of neobanks and the overwhelming complexity of traditional corporate banking. Many are forced to manage 4-6 different financial products manually while earning no interest on their cash deposits. Our solution employs AI automation to alleviate this burden, allowing founders to devote more time to growing their businesses instead of managing spreadsheets.Explore more about our vision here.About the RoleHelp define the technical framework of startup finance.As a Staff Engineer, you will spearhead architectural decisions across our platform, mentor engineering teams, and tackle the toughest technical challenges we encounter. Whether it’s scaling our multi-tenant financial infrastructure or developing integrations with banks and other fintech partners, you will play a crucial role in ensuring reliability at scale.We are seeking leaders from diverse backgrounds who are enthusiastic about creating innovative solutions. You will collaborate with founders and senior engineers experienced in building financial infrastructure at scale, addressing the unique challenges that startups face.While we primarily use a modern stack featuring Typescript, bun, PostgreSQL, and various AWS services, we value curiosity and are always open to exploring new software development methodologies and AI tools.RequirementsKey Qualities: Technical expertise, system design proficiency, and the capability to convert complex problems into elegant solutions that facilitate growth for thousands of startups.If you're eager to create the infrastructure that empowers the next generation of companies, we want to hear from you.

Role Overview Crusoe is hiring a Staff Security Engineer in Dublin, IE. This role focuses on protecting the company’s technology and infrastructure. The position involves designing, implementing, and maintaining security solutions to safeguard sensitive data and support compliance with industry standards. What You Will Do Design security solutions that address current and emerging threats Implement and maintain security controls across systems and infrastructure Monitor for vulnerabilities and respond to incidents as needed Work with a team of engineers to develop and refine security strategies Support compliance efforts with relevant industry standards Team and Culture Collaborate with skilled professionals who focus on innovation and security. The team values practical solutions and a proactive approach to protecting company assets.

Join Anthropic as a Staff Software Engineer specializing in Inference. In this pivotal role, you will lead projects that enhance our AI systems, contributing to the development of safe and alignable AI technologies. You will collaborate with a dynamic team of engineers and researchers, utilizing cutting-edge tools and methodologies to push the boundaries of AI capabilities.

Join MongoDB as a Senior Staff Engineer, where you will be pivotal in designing, developing, and managing our comprehensive Observability stack that serves both internal and external users. Our Observability stack is critical for monitoring database clusters, providing actionable alerts to protect vital workloads relied upon by tens of thousands of customers. You will contribute to a team responsible for the metrics, visualization, logging, tracing, and alerting systems that enhance the MongoDB platform's reliability and performance.As the demand for high-cardinality observability data grows alongside MongoDB Atlas, you will innovate and scale our systems to handle immense data volumes, processing billions of metrics time series and petabytes of logs and events. Our technology stack features tools and languages such as VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, and Golang. You'll collaborate closely with Software Engineers, Product Managers, and Site Reliability Engineers to promote best practices in service instrumentation and monitoring.We pride ourselves on fostering a culture of inclusivity, diversity, and teamwork. If you aspire to be a technical leader within a collaborative environment that leverages low-level systems expertise to build foundational infrastructure for a widely-used database, we invite you to apply and help us create a faster, more reliable, and highly observable database system.

Toast, Inc. is looking for a Staff Software Engineer to join the Team Agent group in Dublin. This role centers on building and improving software that directly impacts the customer experience. Collaboration is a key part of the work, with regular interaction across engineering and product teams to support Toast’s broader technical goals. Key responsibilities Design and develop software solutions for the Team Agent division Work alongside engineers, product managers, and other stakeholders to deliver features Create systems that address customer needs and align with business objectives Contribute to ongoing engineering projects and support team progress Location This position is based in Dublin.

Intercom is a leading AI-driven Customer Service platform dedicated to empowering businesses with exceptional customer engagement capabilities.Our flagship AI agent, Fin, stands out as the most advanced customer service AI in the marketplace, enabling businesses to provide continuous, flawless customer service and significantly enhance their customer experiences. Fin integrates seamlessly with our Helpdesk, forming the comprehensive Intercom Customer Service Suite, tailored for complex inquiries that necessitate human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses worldwide, setting a new benchmark in customer service. Our core values drive us to innovate relentlessly, operate swiftly, and continuously deliver exceptional value to our clients.What’s the Opportunity?In response to the increasing demand over the past six months, we are seeking skilled software engineers to work closely with our most strategic clients, bridging the gap between their business objectives and our AI agent, Fin.As a Staff Forward Deployed Engineer, you will engage directly with these clients alongside our Go-To-Market team, gaining insights into their use cases and designing, building, and implementing tailored solutions. You will operate autonomously, expected to set strategic direction, own project outcomes, and confidently represent Intercom in high-stakes client interactions. Your role will be crucial in transforming how our customers scale their support operations, yielding significant business results.Moreover, you will lead through example, acting as a force multiplier who influences product direction with field insights and helps shape the concept of Forward Deployed Engineering at Intercom.If you seek a role that offers ownership, creativity, and the opportunity to guide R&D and Go-To-Market teams in a fast-paced environment, this position is for you.What Will I Be Doing?Drive the adoption of Fin by enabling prospects to harness the power of Intercom’s AI capabilities for automated and scalable support operations.Engage deeply with strategic customers to identify their business challenges and technical needs, acting proactively to guide them towards outstanding results with Fin.Collaborate hands-on with customers' technical teams as a confident subject-matter expert, coding alongside them to drive projects to successful completion.Work closely with Sales, Success, and Product teams, actively influencing their work to ensure a seamless customer experience.

Join Toast, Inc. as a Staff Software Engineer in the FinTech sector, where you will be instrumental in building innovative financial solutions to empower businesses. We are looking for a skilled engineer with a passion for technology and a commitment to excellence. You'll collaborate with cross-functional teams to deliver robust software solutions that enhance our financial services platform.

This hybrid role is based in Dublin, Ireland (Full relocation provided). At Toast, we are dedicated to empowering restaurants and local businesses to thrive in a digital world. Our innovative technology solutions assist business owners in operating efficiently, boosting sales, engaging customers, and fostering employee satisfaction. Our Mission Toast is proud to be the leading hospitality platform in the United States, and we are now setting our sights on global expansion. As a member of our International team, you will help build the foundational systems necessary for launching Toast into new markets. Join our high-impact engineering team that takes ownership of solving complex technical challenges in a dynamic setting. We seek leaders who excel in technical capabilities while maintaining a strong product focus to foster continuous growth for both our team and platform. Your Role (Responsibilities) Lead intricate projects within a collaborative cross-functional environment. Coordinate our backend services to facilitate internationalization across both restaurant and cloud software. Design, build, deploy, and maintain robust and scalable systems that are essential for our customers’ success. Refine our technical strategies for data management to support our international initiatives. Provide mentorship and technical guidance to fellow team members, spearheading technical discussions and promoting best engineering practices. Engage directly with pilot customers (occasionally on-site) to ensure seamless delivery and operations. Champion best coding practices, elevating standards for yourself, your team, and the organization. Utilize cutting-edge AI tools to enhance your development workflow, boost productivity, and contribute to a culture of innovation and efficiency across the team.

This position offers flexible work arrangements: Office, Hybrid, or Remote within Ireland.We are seeking a talented Senior Software Engineer to join our dynamic Engage Product Group within the Flywheel Product Line.The Engage Product Group is dedicated to transforming HubSpot's Go-To-Market (GTM) sales teams by empowering our sales representatives with cutting-edge AI technology, enabling them to meet and exceed their targets. Our team develops, refines, and maintains advanced AI solutions that significantly enhance closed-won rates by utilizing AI to qualify inbound leads, deliver actionable insights and coaching, and create personalized demo instances for every HubSpot prospect through sophisticated multi-agent systems.In this role, you will be instrumental in constructing a reusable, reliable, and intelligent context layer for GTM AI and agents. Our objective is to centralize the storage, search, and retrieval of insights, facilitating rapid experimentation, enhancing insight quality through systematic evaluation and versioning, and equipping flagship agents and guided experiences with consistent, high-quality context.As a Senior Software Engineer, you will be a highly productive, impactful, and trusted contributor who utilizes your expertise to autonomously tackle complex projects and shape technical direction. Your primary focus will be on context for the coming months, with opportunities to collaborate across various teams and product areas as your role evolves.Key Responsibilities:Develop and deploy production code that delivers significant business and GTM outcomes.Design and implement innovative AI features, agents, and insights that enhance GTM efficiency and improve user and prospect experiences.Collaborate within a small, cross-functional team of product engineers, ML engineers, PMs, and designers.Engage with HubSpot colleagues and GTM professionals across the organization.Gain in-depth exposure to HubSpot's GTM processes.We are searching for engineers with a strong business acumen and product mindset, who thrive in addressing real GTM challenges and can navigate ambiguity with autonomy and enthusiasm.While we primarily utilize Java, we value solid programming fundamentals over specific technology experience. To learn more, check out our engineering blog.Desired Qualifications:Proven experience in developing AI products, particularly in GTM contexts, with a history of driving evaluations and innovation based on cutting-edge model advancements.Experience in building...

Join Squarespace as our inaugural Staff Engineer for the newly established Websites Fundamentals platform team in Dublin. In this pivotal role, you will serve as the primary technical leader, laying the foundation for the platform that supports our product ecosystem. You will tackle complex, low-level architectural challenges that enhance technical efficiency and enable our engineering teams to operate with exceptional speed.Your responsibilities will include designing and implementing high-performance, scalable solutions that will support our future growth. Collaborating with senior technical leaders, you will define a sustainable long-term technical roadmap for the Platform team, ensuring that all engineering decisions reflect our commitment to enduring ownership.As a strategist, you will also remain hands-on, demonstrating best practices by writing clean, resilient code for our most intricate foundational needs. Your success will be gauged by the ease you create for your peers. By reinforcing our core platform, you will establish the abstractions that allow engineers to focus on innovation rather than being bogged down by complex dependencies and the intricate health of our platform.You will act as the principal technical partner for the emerging team, setting benchmarks for engineering excellence and operational rigor.This position reports directly to the Engineering Manager for Websites Applications in Dublin. This is a hybrid role, requiring you to work in our Dublin office three days a week.