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Staff Technical Writer

Fivetran, Inc.Novi Sad, South Bačka, Serbia, EMEA
Hybrid Full-time

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Experience Level

Experience

Qualifications

We are looking for a candidate with a passion for writing and a strong understanding of technical documentation. The ideal candidate will possess:Proficiency in Markdown and HTML. Experience with documentation tools and content management systems. Strong communication skills and the ability to convey complex information clearly. Ability to work collaboratively in a diverse team environment. Experience with version control systems like GitHub is a plus.

About the job

Since its inception, Fivetran has been dedicated to simplifying and ensuring reliable data access, akin to the reliability of electricity. With Fivetran, customer data seamlessly flows into their warehouses, fully structured and ready for queries, eliminating the need for engineering or maintenance. We take pride in the growing number of organizations that harness our technology daily to embrace data-driven decision-making.

About the Role

Fivetran’s documentation is highly acclaimed by our customers, forming an integral part of our product. The Technical Communications Team oversees all technical documentation and in-product text. Our globally distributed team of technical writers works collaboratively with product managers, engineers, designers, and support staff to create exceptional documentation and UI content that empowers our customers to succeed.

As a Staff Technical Writer, your objective is to transform Fivetran documentation into a paragon of excellence. You will be responsible for crafting and refining documentation that enables our customers to utilize Fivetran effectively and comprehend our product functionalities. You will work alongside engineers, product managers, support engineers, and fellow technical writers within a friendly and diverse team spread across our global offices.

This full-time position is based in our Novi Sad office. Our hybrid work model promotes a balance of remote flexibility and in-person collaboration, with two days a week dedicated to office presence to foster team connections.

About Fivetran, Inc.

Fivetran is a leading provider of data integration solutions, committed to making data accessible and actionable for organizations worldwide. Our innovative technology allows businesses to synchronize their data effortlessly, enabling them to make informed decisions based on real-time insights.

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