Store Advisor at onrunning | Austin

onrunningAustin

On-site Full-time

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Experience Level

Entry Level

Qualifications

Qualifications Strong interpersonal and communication skills. Ability to work in a fast-paced retail environment. Demonstrated commitment to customer service excellence. Previous retail or customer service experience is preferred. Willingness to learn and adapt in a dynamic retail setting.

About the job

About the Role

As a Store Advisor at onrunning, you will play a pivotal role in delivering an unparalleled and personalized customer experience. Your mission will be to embody our Cloud CX philosophy, creating memorable 'wow' moments while ensuring a seamless and customer-focused retail environment.

In this position, reporting to the Store Leader, you will excel in providing authentic service that drives brand loyalty and inspires the human spirit through movement.

Your Responsibilities

Address customer inquiries and resolve issues efficiently, ensuring a delightful shopping experience.
Assist with receiving, back-stocking, and organizing deliveries for optimal inventory management.
Maintain a clean, organized, and safe workspace, in accordance with Health & Safety (H&S) standards.
Support daily operations including restocking shelves, updating displays, and overseeing product flow.
Contribute innovative ideas for in-store events and community engagement activities to enhance customer interaction.
Team Spirit: Cultivate a collaborative and positive team atmosphere.
Positive Attitude: Show a strong commitment to delivering exceptional customer service.
Explorer Mindset: Embrace new ideas and initiatives to propel store success.

About onrunning

onrunning is dedicated to revolutionizing the running experience with innovative footwear and apparel. We pride ourselves on creating a culture that values movement, performance, and a passionate community. Our team is committed to fostering an environment where creativity and collaboration thrive, ultimately enhancing the customer journey.

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