Qualifications
In this role, you will:Work collaboratively with designers, PMs, engineers, and marketers to create user-centric experiences across both internal tools and client-facing platforms. Develop inclusive and precise content for product flows, microcopy, in-app messaging, and system feedback to empower users. Influence product voice by contributing to naming conventions, taxonomy, and UX copy standards. Partner with design and marketing teams to maintain a consistent tone across all content. Utilize research, user feedback, and data to guide content decisions and facilitate rapid iterations. Support the development of design system documentation and enhance content guidance across teams. Advocate for high-quality content while enabling agile practices in a regulated environment. Perform additional tasks as assigned. Qualifications:5–8+ years of experience in content design, UX writing, or product content strategy. A portfolio showcasing strategic thinking, systems awareness, and articulate language within complex product environments. Strong understanding of UX principles and the influence of language on user behavior, particularly in data-intensive interfaces. Ability to navigate ambiguity and make progress in evolving or incomplete scenarios. Experience in building or contributing to scalable content systems and cross-functional workflows.
About the job
Join LeadBank as a Content Designer and play a pivotal role in shaping our in-product communication and platform-wide messaging. Collaborate with designers, product managers, and engineers to create language that simplifies financial processes, clarifies user intent, and fosters trust.
This position merges UX writing with content strategy, as you will establish our product's voice while ensuring it aligns with our overall brand across various channels. Your contributions will include developing naming conventions, voice and tone guidelines, and scalable content documentation.
Ideal candidates view writing as a design element, adept at navigating ambiguity, simplifying complex workflows, and ensuring precision in every user interaction. You should have a proven history of integrating effective marketing strategies with in-product content, alongside a firm understanding of financial and banking concepts.
About LeadBank
At LeadBank, we are dedicated to revolutionizing the financial experience. Our innovative platform empowers users with intuitive tools designed to simplify financial workflows and enhance user trust. Join us and help shape the future of banking.
