Strategic Risk Analyst - Behavioral & Psychological Risk

About Our TeamThe Account & Platform Integrity team at OpenAI is dedicated to maintaining the integrity of our ecosystem by combating fraud, impersonation, abuse, and various account-level threats. Our mission is to verify that individuals and organizations engaging with OpenAI are legitimate, ensuring appropriate access and preventing misuse of the platform.Collaborating closely with Product, Engineering, Legal, Go-To-Market, and Support teams, we work at the critical intersection of identity verification, compliance, and abuse prevention. Our proactive measures safeguard user trust, protect revenue, and ensure the safety of our platforms, including ChatGPT, the API, and enterprise solutions.About the RoleWe are seeking a detail-oriented Fraud & Risk Analyst to enhance OpenAI’s security measures by investigating, validating, and monitoring customer accounts and organizations. Your focus will be on identity verification, legitimacy assessment, and risk management, ensuring accounts are accurately verified and emerging threats are swiftly identified.In this pivotal role, you will conduct sensitive investigations involving fraud, impersonation, sanctions, misuse of access, and coordinated abuse. Your contributions will play a crucial role in determining who can utilize OpenAI’s products and ensuring our ability to scale safely.Please note: This position may involve reviewing sensitive or confidential content.This position follows a hybrid work model, requiring 3 days in our San Francisco office each week.Key ResponsibilitiesConduct thorough reviews and verifications of customer identities, organizations, and ownership structures.Investigate accounts flagged as suspicious or high-risk, including cases of fraud, impersonation, shell companies, and abuse of API or ChatGPT access.Analyze documents, internal data, and third-party resources to assess legitimacy and risk levels.Implement account-level actions such as approvals, restrictions, suspensions, or escalations as needed.Act as the primary case owner for complex, high-visibility verification and integrity-related cases.Collaborate with Legal, Compliance, Sales, and Support teams to resolve issues efficiently and accurately.Manage escalations, appeals, and sensitive communications with customers.Assist in designing and enhancing verification processes, fraud detection mechanisms, and risk-scoring systems.Contribute to the development of automation, tooling, and technology improvements to bolster risk management.

About Scribd:At Scribd Inc. (pronounced “scribbed”), we are on a mission to ignite human curiosity. Our products—Everand, Scribd, Slideshare, and Fable—foster a world filled with stories and knowledge, democratizing the flow of ideas and empowering collective expertise.We are committed to maintaining a culture where our employees can be authentic and courageous; where we engage in constructive debates and remain committed to our decisions as we navigate the twists and turns of our journey. Every member of our team is encouraged to take initiative as we place our customers at the forefront of everything we do.At Scribd, we believe in striking a balance between personal flexibility and community engagement. Through our flexible work initiative, Scribd Flex, employees, in collaboration with their managers, can choose a work style that best meets their individual needs. This initiative emphasizes intentional in-person interactions to foster collaboration, culture, and connection, necessitating occasional attendance in the office for all Scribd employees, irrespective of their work location.What do we seek in our new team members? We hire for “GRIT.” This concept embodies the fusion of passion and perseverance towards long-term objectives. At Scribd, we recognize the potential that GRIT can unlock, and we expect our employees to embrace a GRIT-driven approach to their work. In practical terms, GRIT stands for the ability to set and achieve Goals, deliver Results, contribute Innovative ideas, and positively impact the broader Team through collaboration and a constructive attitude.About the Role and Team:The Risk Operations team is pivotal in safeguarding the business by managing payments and fraud risks, aimed at reducing costs while enhancing overall customer and business value. As a Risk Operations Analyst II, Payments & Fraud, you will play an essential role in cultivating a world-class, cross-functional payments team. Your responsibilities will extend beyond reactive risk management to proactive strategies that enhance business outcomes. This position will entail collaborating with various teams to foster clarity and integrate risk considerations into the growth and scaling strategies of Scribd.

SentiLink is at the forefront of identity verification and risk management solutions, providing individuals and institutions with the tools they need to transact securely and confidently. Our mission is to revolutionize the identity verification landscape in the U.S. by offering solutions that are ten times faster, smarter, and more precise than traditional methods.Experiencing rapid growth, our real-time APIs have successfully verified hundreds of millions of identities, initially in financial services and now branching into various new sectors. We are backed by prestigious investors including Craft Ventures, Andreessen Horowitz, NYCA, and Max Levchin.Our efforts have been recognized by leading media outlets such as TechCrunch, CNBC, Bloomberg, Forbes, and Business Insider, and we are proud to be included in the Forbes Fintech 50 list since 2023. We made history as the first company to launch the eCBSV and have presented our insights before the United States House of Representatives.At SentiLink, we embrace flexibility in the workplace, offering options from fully remote positions to in-office opportunities. Our digital-first culture fosters collaboration across teams based in the U.S. and India, with physical offices in Austin, San Francisco, New York City, Seattle, Los Angeles, Chicago, Gurugram, and Bengaluru. If you are near one of our offices, we encourage you to engage with your colleagues in person regularly, as some roles are designed to be hybrid or in-office, such as our engineering team based in Gurugram.Role OverviewAs a Fraud Intelligence Analyst on the Fraud Intelligence Team (FIT), you will be pivotal in how SentiLink identifies and mitigates fraud in our production environment.This position is tailored for ambitious individuals eager to gain comprehensive insights into fraud dynamics, product development, and the operational aspects of a fraud prevention company. The role demands a high pace of work, wide-ranging exposure, and proactive engagement to fast-track your professional growth.The FIT team operates at the crossroads of fraud investigation, product innovation, and revenue generation. Your contributions will directly influence the evolution of our fraud models and how we communicate fraud-related challenges to our clients.

About FaireFaire is an innovative online wholesale marketplace that champions local businesses. We believe in empowering independent retailers worldwide, who collectively generate more revenue than retail giants like Walmart and Amazon. By leveraging advanced technology, data analytics, and machine learning, we connect these vibrant entrepreneurs with the best products globally. Our mission is to provide the necessary tools and insights to level the playing field, enabling small businesses to thrive against large corporations.By nurturing the growth of independent businesses, Faire is making a positive economic impact in communities around the world. We are searching for intelligent, resourceful, and passionate individuals to join us in advancing the shop local movement. If you share our belief in community, we invite you to become part of ours.About this RoleWe are seeking a seasoned Fraud Analyst dedicated to safeguarding the integrity of our brand and retail partners. In this role, you will identify fraud risks, enhance detection mechanisms, and fortify our fraud and abuse prevention programs.As a key member of the Risk organization’s Fraud & Abuse team, you will work closely with functional experts and cross-functional teams to execute proactive fraud mitigation strategies. Your hands-on experience with fraud data, investigations, and operational processes will contribute to continuous improvement in our systems and outcomes.This position is perfect for someone eager to make a significant impact as an individual contributor in the Fraud & Abuse arena, where you will take ownership of specific projects with considerable autonomy while deepening your expertise in fraud and risk management.What You’ll DoCollaborate with senior team members and leadership to implement and refine fraud and abuse strategies, adapting to emerging risks.Oversee and enhance moderate levels of fraud investigations and escalations, applying sound judgment to balance risk, customer experience, and operational consistency.Identify weaknesses in current policies, products, or processes, and assist in defining and implementing mitigation strategies, taking ownership of specific aspects of the work.Work collaboratively with teams including Data Science, Engineering, and Product to foster a culture of security and trust.

About Extend:Extend is transforming the post-purchase experience for retailers and their customers by delivering AI-powered solutions that enhance customer satisfaction and drive revenue growth. Our all-inclusive platform provides automated customer service, seamless returns and exchange management, comprehensive automated fulfillment, and product and shipping protection, alongside Extend's state-of-the-art fraud detection. By merging cutting-edge technology with outstanding customer service, Extend enables businesses to cultivate trust and loyalty among consumers while minimizing costs and maximizing profits.With over 1,000 leading merchant partners in various sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, and sports and fitness, Extend is backed by renowned technology investors. Our headquarters is located in the heart of San Francisco.About The RoleThe Fraud Intelligence team is pivotal to Extend’s post-purchase protection platform. We create innovative analytics engines that leverage signals and transactions from millions of users to identify and prevent fraud, foster smarter decisions, and unlock business value.We thrive on discovering insightful patterns in complex data to thwart fraud effectively. In this role, you will have the chance to develop new fraud prevention product features and analytics capabilities from the ground up, collaborating cross-functionally to devise go-to-market strategies based on your analyses.If you are passionate about data, driven by impact, and eager to solve intricate challenges in the realm of analytics and fraud prevention, you will excel in our team. This is a high-ownership role where your contributions will directly safeguard retailers, enhance customer trust, and boost the company’s financial performance!What You’ll Be DoingAnalyze large-scale behavioral, transactional, and interaction data to identify signals indicative of fraud and abuse.Utilize your strong business acumen to quickly pinpoint actionable insights, analyze fraud patterns, and validate hypotheses.Influence business cases and pricing strategies, contributing to proof-of-concept initiatives with prospective merchants.Respond promptly to emerging fraud threats by developing monitoring frameworks, dashboards, and mitigation solutions in collaboration with cross-functional teams.Work closely with leadership, go-to-market, fraud operations, product, and engineering teams to implement strategies effectively.

About AirwallexAirwallex is a revolutionary payments and financial platform designed specifically for global businesses. With our innovative blend of proprietary infrastructure and software, we empower over 200,000 businesses across the globe—including industry leaders like Brex, Rippling, Navan, Qantas, and SHEIN—with comprehensive solutions to manage everything from business accounts and payments to spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our diverse team of more than 2,000 talented individuals spans 26 offices worldwide. With a valuation of US$8 billion and support from esteemed investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of shaping the future of global payments and finance. If you're eager to embark on an ambitious career journey, we invite you to join us.

Join Whatnot as a Data Scientist specializing in Risk & Fraud and leverage your analytical skills to help us combat fraud and mitigate risks in our vibrant online marketplace. You will work collaboratively with cross-functional teams to analyze data, identify trends, and develop strategies that improve our platform's security and user experience.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Through our innovative blend of proprietary infrastructure and cutting-edge software, we empower over 200,000 businesses worldwide—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—with comprehensive solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne, our dynamic team comprises over 2,000 of the industry's brightest minds across 26 offices worldwide. With a valuation of US$8 billion, and support from leading investors such as T. Rowe Price, Visa, Mastercard, and Sequoia, Airwallex is at the forefront of developing the global payments and financial infrastructure of the future. If you are ready to undertake the most ambitious work of your career, we invite you to join our mission.Attributes We ValueWe seek successful builders with a founder-like spirit who aspire to create genuine impact, experience accelerated learning, and take true ownership of their work. You will bring strong expertise, analytical thinking, and a deep-rooted motivation aligned with our mission and operating principles. You act swiftly with sound judgment, explore with curiosity, and make decisions based on foundational principles, effectively balancing speed and thoroughness.You are humble and collaborative, transforming innovative ideas into tangible products and driving projects from inception to completion. Leveraging AI to optimize your work process and solve challenges efficiently is second nature to you. Here, you will tackle complex, high-visibility issues alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.About the TeamThe Legal, Risk & Compliance (LRC) team at Airwallex is a synergistic group of legal professionals and risk management specialists dedicated to protecting the integrity of Airwallex’s operations. We foster a culture of compliance and integrity, ensuring we navigate the global financial landscape responsibly. Our team provides expert guidance and proactive support across all business areas, identifying, mitigating, and managing legal and financial risks to facilitate sustainable growth.What You'll DoAs the Senior Manager, Fraud Risk, you will act as a subject matter expert in fraud risk management within the Second Line of Defense risk team, reporting directly to the Director of Fraud Risk. Your role will encompass...

Join Airwallex as a Senior Data Scientist in Risk & FraudAt Airwallex, we are redefining the future of global payments and finance. As a Senior Data Scientist specializing in algorithms for risk and fraud prevention, you will be an integral part of our innovative team, working to safeguard transactions for over 200,000 businesses worldwide.Your expertise will help us build advanced machine learning models that address the ever-evolving challenges of fraud. You'll collaborate with a team of brilliant minds in a fast-paced environment, leveraging cutting-edge technology to develop solutions that are not just effective but also transformative.Join us in our mission to create a seamless financial experience for businesses globally!

About GoodLeap:GoodLeap is at the forefront of technology, providing innovative financing and software solutions that promote sustainability. Our offerings range from solar panels and batteries to energy-efficient HVAC systems, heat pumps, roofing, and windows. With the help of our user-friendly and efficient technology, over 1 million homeowners have embraced sustainable solutions, making them more affordable and accessible. Our cutting-edge, AI-driven applications and developer tools empower thousands of professionals deploying home efficiency and solar solutions, enhancing customer communication, business intelligence, and operational efficiency. Since 2018, our platform has facilitated over $30 billion in financing for sustainable initiatives.In addition to our commercial endeavors, we proudly support GivePower, our award-winning nonprofit organization, which is dedicated to creating and implementing life-saving water and clean electricity systems, positively impacting the lives of more than 1.6 million individuals across Africa, Asia, and South America.We are seeking a dynamic Principal Product Manager to lead our fraud and risk management efforts within our consumer products division. This pivotal individual contributor role will be responsible for designing and implementing systems, controls, and decision-making processes that safeguard our credit products, consumer payments, and homeowner experiences while ensuring a seamless and high-conversion user journey.As the Principal Product Manager, you will take ownership of the strategy and execution of key fraud and risk domains. You will navigate complex challenges, align stakeholders around effective signals and defenses, and drive initiatives that significantly diminish losses. Your role demands a deep technical understanding and a hands-on approach, positioning you as the go-to expert in fraud vectors, risk modeling, and regulatory compliance.The ideal candidate will possess systems-level thinking and the ability to work autonomously in a dynamic fintech environment, demonstrating a proactive approach to problem-solving.

Join Cardless Inc. as a Fraud Strategy Manager or Senior Manager specializing in Transaction Fraud. In this pivotal role, you will lead the development and implementation of innovative fraud prevention strategies to safeguard our customers and minimize risk. You will work closely with cross-functional teams to analyze data trends and enhance our fraud detection capabilities.Your expertise will drive initiatives that not only protect our assets but also enhance customer trust in our services. If you are passionate about leveraging data to combat fraud and are ready to take on a leadership role in a dynamic environment, we want to hear from you!

About Extend:At Extend, we are transforming the post-purchase landscape for retailers and their customers through innovative AI solutions that enhance customer satisfaction while driving revenue growth. Our robust platform provides automated customer service, seamless returns and exchanges, comprehensive fulfillment solutions, and top-tier product and shipping protection, all complemented by our industry-leading fraud detection capabilities. By merging cutting-edge technology with exceptional customer service, Extend enables businesses to foster trust and loyalty, reduce operational costs, and boost profitability.Currently, Extend collaborates with over 1,000 esteemed merchant partners across various sectors, including fashion, cosmetics, furniture, jewelry, consumer electronics, auto parts, sports, and fitness. Supported by some of the most influential technology investors in the field, our headquarters are located in the heart of San Francisco.About the Role:The Fraud Intelligence team is pivotal to Extend's post-purchase protection strategy. We develop advanced analytics engines utilizing signals and transactions from hundreds of millions of users to identify and prevent fraud, enhance decision-making, and unlock business potential.Our passion lies in revealing intricate patterns within complex data to thwart malicious activities and prevent fraud. In this role, you will have the chance to design new fraud prevention features and analytical capabilities from inception. Collaborating cross-functionally, you will formulate go-to-market strategies grounded in your analysis.If you possess a passion for data, are driven by impact, and are eager to solve intricate challenges at the intersection of analytics and fraud prevention, our team will be a perfect fit for you. This is a high-responsibility role where your contributions will directly safeguard retailers, bolster customer trust, and enhance the company's profitability!

About the TeamThe Intelligence and Investigations team is committed to swiftly identifying and mitigating strategic risks and abuse to foster a secure online environment. Our mission focuses on uncovering emerging abuse trends, analyzing risks, and collaborating with internal and external partners to enforce effective mitigation strategies that protect against misuse. These efforts are vital to OpenAI's overarching goal of creating AI that serves humanity.We aim to establish a comprehensive “radar” for AI abuse and strategic risks—integrating internal signals, external intelligence, and real-world events to generate clear, actionable priorities for OpenAI’s safety and product decision-makers.About the RoleAs a Strategic Risk Analyst, you will play a pivotal role in developing and maintaining a centralized perspective on strategic risk across OpenAI's products and platforms. Your responsibilities will include synthesizing internal abuse patterns, external intelligence, and product signals into actionable risk insights, regular briefs, and practical prioritization inputs.You will collaborate closely with investigators, engineers, policy and trust and safety counterparts, as well as measurement and forecasting teams to convert complex signals into structured judgments, ranked priorities, and actionable recommendations. This position offers an opportunity to conduct high-impact analysis in a dynamic environment, where clear thinking and communication will directly influence safety decisions, mitigations, and product readiness.In This Role, You WillMonitor and analyze internal risk signals (abuse telemetry, investigation outputs, model and product signals) to identify trends, tactical shifts, and new abuse patterns.Conduct upstream and external scanning (OSINT, ecosystem developments, real-world events) and distill implications for OpenAI’s products and threat landscape.Identify and thoroughly investigate harms and misuse across products and channels, transforming complex signals into clear analytical findings.Connect individual incidents into overarching narratives about actors, incentives, product design vulnerabilities, and cross-product spillover, while pressure-testing hypotheses early in the analysis.Produce concise, decision-ready risk briefs and intelligence assessments that include explicit assumptions, confidence levels, and factors that could alter the evaluation.Translate analysis into clear, ranked priorities and actionable recommendations that product, safety, and policy teams can implement effectively.

Join Anthropic as a Safeguards Policy Analyst focusing on Fraud & Scams. In this pivotal role, you will analyze, develop, and implement policies that protect users from fraudulent activities. Collaborate with cross-functional teams to ensure our systems and processes are secure and user-friendly. Your insights will guide our efforts to mitigate risks and enhance user experience.

We are seeking a dedicated Risk Management Analyst to join our team at Integrated Resources Inc. in the vibrant city of San Francisco. In this role, you will play a crucial part in identifying, analyzing, and mitigating risks that could impact our operations and objectives. You will utilize your analytical skills to assess risk exposure and develop strategies to minimize potential losses.

As the Lead Insider Trust & Fraud Investigator at SoFi, you will play a pivotal role in safeguarding our platform by identifying and mitigating potential fraud risks. You will lead investigations into suspicious activities, collaborate with cross-functional teams, and develop strategies to enhance our fraud detection capabilities.

Join our dynamic team as a Senior Vendor Risk Analyst at dstaff in the vibrant city of San Francisco. In this pivotal role, you will be responsible for identifying, assessing, and managing vendor-related risks to ensure compliance with regulatory requirements and internal policies. Your expertise will help safeguard our organization's interests and support strategic decision-making.

Join Airwallex as a Senior Analyst, Merchant Risk OperationsAt Airwallex, we pride ourselves on being the premier unified payments and financial platform tailored for global enterprises. Our innovative proprietary infrastructure and advanced software solutions have empowered over 200,000 businesses worldwide, including renowned brands like Brex, Rippling, Navan, Qantas, and SHEIN. Our services encompass everything from business accounts and payments to spend management and treasury solutions, extending to embedded finance on a global scale.Founded in Melbourne, our diverse team of over 2,000 talented professionals operates across 26 offices globally. With a valuation of $8 billion, we are backed by esteemed investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. We are at the forefront of transforming the global payments landscape. If you are eager to undertake the most ambitious work of your career, we welcome you to join us.Attributes We ValueWe seek proactive builders who embody a founder’s spirit and are driven to make a significant impact, accelerate their learning, and take genuine ownership. If you possess strong expertise in your role and a sharp analytical mindset, coupled with a passion for our mission and operating principles, you will thrive here. You are quick-thinking, curious, and adept at making informed decisions with a balance of speed and thoroughness.Your humility and collaborative nature enable you to translate innovative ideas into tangible products, ensuring you deliver results from start to finish. Utilizing AI to enhance efficiency and problem-solving capabilities, you will confront complex, high-impact challenges alongside exceptional teammates while advancing your career as we shape the future of global banking. If this resonates with you, let’s create what’s next together.Team OverviewThe Operations team at Airwallex is dedicated to ensuring the seamless execution of our services and processes. Our focus is on optimizing workflows, enhancing operational efficiency, and providing outstanding customer support. By streamlining operations and adopting best practices, we contribute to the company's growth while upholding high service standards. Our commitment lies in delivering a seamless experience for our customers and supporting Airwallex’s mission to empower businesses on a global scale.Your RoleWe are in search of a dynamic Senior Analyst to join our Merchant Risk Operations team. This role transcends a typical reviewer position; we desire a builder-operator. You will manage the daily execution of complex merchant risk operations, ensuring our processes run smoothly while contributing to strategic initiatives.

At Anaplan, we are pioneers dedicated to enhancing business decision-making by leveraging our cutting-edge, AI-powered scenario planning and analysis platform. Our mission is to empower customers to surpass their competition and navigate the market effectively.What brings Anaplanners together—across various teams and locations—is our unwavering commitment to our customers’ success and our exceptional Winning Culture.Our clientele includes esteemed names such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, amongst over 2,400 global enterprises that trust our top-tier platform.Our Winning Culture is the driving force behind our innovative teams. We celebrate diverse perspectives and ideas, exhibit leadership qualities irrespective of titles, and are focused on achieving ambitious objectives, while reveling in our successes—both big and small.Guided by our principles of being strategy-led, values-based, and disciplined in execution, you will find inspiration, connection, development, and recognition here. Every unique contribution is valued; join us and let’s co-create the future!As our new Third Party Risk Analyst, you will be instrumental in safeguarding Anaplan by managing the risks associated with our third-party suppliers, reporting directly to our legal team. Your responsibilities will encompass the entire lifecycle of third-party risk management, including the identification, assessment, mitigation, and monitoring of risks to ensure our programs and business operations remain secure and resilient. This position demands a combination of analytical rigor, excellent communication skills, and the capability to collaborate across diverse teams.Your ImpactStrengthen Resilience: Play a vital role in enhancing Anaplan's security and resilience by creating and implementing a comprehensive third-party risk management framework.Drive Compliance: Ensure that all third-party relationships comply with company policies and adhere to regulatory guidelines and industry best practices.Enable the Business: Collaborate with business units to foster risk-aware decision-making, allowing them to engage effectively with suppliers while protecting the company.Enhance Visibility: Develop and manage reporting that delivers clear insights to leadership regarding third-party risk posture, trends, and key performance indicators (KPIs).Risk Assessment & Due DiligenceConduct thorough risk assessments of both new and existing vendors, with a focus on financial health...