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Strategist, Agent Development (Spanish speaking)

SierraMadrid
On-site Full-time

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Experience Level

Experience

Qualifications

Exceptional Communication Skills: Proficient in both verbal and written communication in Spanish and English, with an ability to engage diverse audiences. Analytical Mindset: Strong analytical and problem-solving skills to derive insights from data and drive strategic initiatives. Experience in AI/Tech: Background in AI, product development, or technology sectors preferred. Project Management Skills: Demonstrated ability to manage multiple projects simultaneously while meeting deadlines. Team Collaboration: Proven experience working collaboratively in fast-paced environments.

About the job

About Us

  • At Sierra, we are revolutionizing the way businesses engage with their customers by leveraging cutting-edge AI technologies to craft personalized experiences. Our vibrant team primarily operates in-person from our San Francisco headquarters, with expanding offices in Atlanta, New York, London, France, Singapore, and Japan.

  • We are driven by core values that shape our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our daily actions and reinforce our commitment to excellence in everything we do.

  • Our visionary co-founders, Bret Taylor and Clay Bavor, bring unparalleled expertise to Sierra. Bret, the Board Chair of OpenAI, previously co-led Salesforce and was an instrumental figure at Facebook and Google. Clay, with 18 years at Google, has spearheaded groundbreaking initiatives in AR/VR and product design.

Your Role

As a key member of our Agent Development team, you will collaborate with our Agent Product Managers and Engineers to design, develop, and deploy AI-driven agents capable of managing thousands of customer interactions daily.

You will be integral to the agent development process, fusing product strategy, conversational design, and customer insights to create high-quality AI agents.

  • Serve as a trusted consultant to our clients, guiding their AI implementation strategies.

  • Design, build, and enhance conversational AI agents, gaining hands-on experience in product development and refinement.

  • Lead the execution and delivery of multiple complex, high-profile agent development initiatives.

  • Facilitate collaboration among technical and non-technical stakeholders throughout the entire agent development lifecycle.

  • Maintain effective communication across all teams, fostering strong relationships.

  • Provide data-driven insights to inform strategic decisions for both clients and our internal teams.

About Sierra

Sierra is at the forefront of transforming customer interactions through innovative AI solutions. Our mission is to empower businesses to create more meaningful and human-like experiences. With a strong commitment to our values, we foster a culture of trust and collaboration, driving excellence in all our endeavors. Join us in shaping the future of customer engagement.

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