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Strategy & Operations Specialist

Freelancer.comSydney, New South Wales, Australia
On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in strategy, operations, consulting, fintech, or marketplace environments with a track record of successfully translating high-level objectives into phased, ROI-positive execution. Strong capability to develop data-driven recommendations; proficiency with SQL (or similar) and self-service analytics is essential. Experience leading cross-functional teams across various departments (Product, Engineering, Payments, Trust & Safety, Growth, Legal) through feature readiness reviews, launches, and post-launch optimizations.

About the job

Join our team at Freelancer.com as a dynamic Strategy & Operations Specialist and play a crucial role in enhancing the world’s largest freelance marketplace. We are seeking an inquisitive and innovative leader who thrives on optimizing operations to ensure our platform runs more efficiently, intelligently, and swiftly than ever before.

As a pivotal part of the Strategy & Operations team, you will be at the intersection of data analysis, product development, policy implementation, payment processes, growth strategies, and real-world execution. Your mission will be to transform high-level strategic visions into tangible global realities, continuously refining processes to achieve optimal performance. If you excel at solving intricate challenges, leading cross-functional teams, and translating insights into impactful actions, we want to hear from you!

About Freelancer.com

Freelancer.com is a distinguished, thirteen-time Webby award-winning platform, recognized as the largest freelancing and crowdsourcing marketplace globally, with over 80 million users and 25 million jobs posted across more than 3,000 diverse fields, including website development, marketing, astrophysics, and aerospace engineering. Our commitment to innovation and excellence allows us to work with clients ranging from individual consumers to prestigious organizations like NASA.

We also own Escrow.com, the leading online escrow service, having secured over US$8 billion in transactions, facilitating everything from jet parts to oil well sales. Additionally, we operate Loadshift, a marketplace that has posted over 800 million kilometers of freight transactions since its inception.

This position is not for those seeking a mundane, corporate job. If you are a high achiever with exceptional talent looking for a meaningful role where your contributions matter, you will find a home at Freelancer.com. Unlike mega-cap technology firms where you may feel like just another cog in the machine, here you'll tackle significant challenges, gaining invaluable experience while making a real impact.

At Freelancer, you will work on diverse, global internet-scale projects, including the exciting integration of emerging technologies such as AI, contributing to our mission of creating one billion jobs worldwide and changing lives through opportunities and income.

About Freelancer.com

Freelancer.com is the world's largest freelancing and crowdsourcing marketplace, offering unparalleled opportunities for professionals and clients alike. With a vast user base and a commitment to innovation, we are dedicated to connecting talent with opportunities across diverse fields.

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