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Student Support Representative

Cotulla EducationVirginia Beach, VA
On-site Full-time $20/hr - $22/hr

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Experience Level

Entry Level

Qualifications

We are in search of an enthusiastic Student Support Representative to enhance our corporate admissions team within a dynamic, high-volume call center setting. This role emphasizes rapid engagement with prospective students, delivering essential information, and seamlessly transferring qualified inquiries to our campus admissions teams. While you won't be overseeing the entire enrollment process, your performance will be assessed based on call metrics, quality interactions, and successful handoffs to admissions.

About the job

Cotulla Education brings together several institutions, including the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College. The organization offers hands-on programs aimed at preparing students for careers in aviation, healthcare, IT, and skilled trades. Faculty and staff collaborate closely with students to help them gain practical skills and prepare for meaningful careers in their communities.

Role overview

The Student Support Representative plays a key part in helping students navigate their academic experience at Cotulla Education’s Virginia Beach campus. This position focuses on offering encouragement and practical support as students pursue their educational and career goals.

What you will do

  • Guide students through their educational journey, answering questions and offering direction as needed
  • Provide day-to-day encouragement and help students address academic or personal challenges
  • Support learners as they build skills for future careers and personal growth

Requirements

  • Interest in helping students succeed in their education and career preparation
  • Strong communication and interpersonal skills
  • Ability to offer practical assistance and encouragement

About Cotulla Education

Cotulla Education is dedicated to providing hands-on and career-focused education through a variety of institutes, empowering students to excel in high-demand fields and become leaders in their industries.

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