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Experience Level
Entry Level
Qualifications
Strong problem-solving skills and a customer-first attitude. Excellent communication skills, both verbal and written. Experience in a technical support or helpdesk role is preferred. Ability to work in a fast-paced environment and manage multiple priorities.
About the job
Version 1 seeks a Support Analyst to join the team in Belfast. This position centers on helping clients worldwide by addressing technical concerns and providing clear, actionable advice. The Support Analyst ensures that clients receive efficient and effective assistance when challenges arise.
What you will do
Diagnose and resolve technical issues for clients
Offer guidance on best practices
Provide timely solutions to maintain a high standard of support
About Version 1
Version1 is a leading IT services company, renowned for our commitment to innovation and excellence. With a diverse portfolio of services, we empower businesses through technology and are dedicated to fostering a collaborative and inclusive work culture.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom
Join our dynamic team at Lightspeed Commerce as a German Speaking Support Specialist! In this role, you will be the frontline support for our esteemed clients, utilizing your language proficiency to resolve issues and enhance user experiences. You will engage with customers via various channels, ensuring their queries are addressed promptly and effectively.
Hello and welcome! Are you on the lookout for an exciting new role? Or simply exploring your options? If so, you may have just found the perfect opportunity!As a key member of Lightspeed’s Support team, you will serve as the primary point of contact for our customers seeking assistance. Your role will encompass a range of responsibilities from general inquiries to in-depth troubleshooting of hardware and software issues.Collaborating with various global teams at Lightspeed, you will investigate, troubleshoot, test, and resolve challenges faced by our hospitality clients during their service operations.Your Responsibilities:Collaborate with a diverse, multilingual team available 24/7 across APAC, EMEA, and NOAM regions.Demonstrate flexibility in working hours and shifts, including weekends.Engage positively and knowledgeably with our hospitality customers, partners, and team members, upholding Lightspeed's Gold Class support standards via phone, chat, and email.Employ effective troubleshooting techniques to swiftly identify customer issues and deliver prompt, suitable solutions.Utilize customer support platforms to document, track, and resolve customer interactions.Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring follow-through to resolution with all stakeholders.Advocate for enhancements to our products and services.Work within a scheduled roster to guarantee high availability of support for our clients (in collaboration with your manager).Your Qualifications:Prior experience in customer service and/or technical support, with a strong focus on delivering an outstanding customer experience.Exceptional verbal and written communication skills in German and English.Basic familiarity with popular online, mobile, and desktop platforms, including iOS, Android, OSX, and Windows.Preferred Qualifications (not required):Experience engaging with customers via phone, email, and ticketing systems.
Full-time|On-site|Belfast, Northern Ireland, United Kingdom; London, England, United Kingdom
Welcome to Lightspeed! Are you on the lookout for an exciting new opportunity? Whether you are actively seeking a role or simply exploring the market, you may have just found the perfect fit! As a valued member of Lightspeed's Support team, you will serve as the primary point of contact for our customers in need of assistance. Your role will encompass a diverse range of inquiries, from general education to hardware and software troubleshooting. Collaborating closely with various global teams at Lightspeed, you will investigate, troubleshoot, and resolve issues faced by our hospitality customers during their service. Your Responsibilities: Collaborate with a truly global, multilingual support team available 24/7 across APAC, EMEA, and NOAM. Demonstrate flexibility in working days and shifts, including weekends. Engage with our hospitality customers, partners, and team members enthusiastically and knowledgeably, upholding Lightspeed's Gold Class support standards via phone, chat, and email. Utilize effective troubleshooting techniques to swiftly identify the root cause of customer issues and deliver prompt, appropriate solutions. Document, track, and resolve customer interactions within our support platforms. Assist in identifying, reproducing, and escalating product issues and bugs to the Quality Assurance team, ensuring tracking through to resolution. Advocate for and promote enhancements to our products and services. Work according to a roster/schedule to maintain high availability and support coverage.
Role overview Version 1 seeks a Support Analyst to join the team in Belfast. This position centers on helping clients worldwide by addressing technical concerns and providing clear, actionable advice. The Support Analyst ensures that clients receive efficient and effective assistance when challenges arise. What you will do Diagnose and resolve technical issues for clients Offer guidance on best practices Provide timely solutions to maintain a high standard of support
Full-time|£35K/yr - £35K/yr|On-site|Belfast, Northern Ireland, United Kingdom
Location: Belfast, Northern Ireland, United Kingdom Shift pattern: Monday to Friday, 40 hours per week Salary: £35,000 per annum Role overview The Facilities Support Technician at ABM Industries Incorporated ensures safe, efficient, and compliant operations at the Belfast site. This position covers a mix of project support, technical maintenance, energy management, contractor supervision, and stakeholder communication. The technician works closely with site teams to keep building systems running smoothly and projects on track. Main responsibilities Project support and minor works Assist the Site Supervisor with improvement projects and minor works, from planning through completion. Help define project scopes, set timelines, and organize schedules to minimize disruption to client operations. Contribute to preparing clear, cost-effective quotations for labor, materials, and subcontractor services. Coordinate with internal teams and contractors to deliver projects safely, on time, and within budget. Technical asset and maintenance Support responses to facilities production and safety incidents, troubleshooting and resolving asset failures. Carry out diagnostics on building systems, including HVAC, air handling units, electrical infrastructure, compressed air, pumps, and lighting. Work to improve planned maintenance standards in line with SFG20 guidelines, supporting compliance and asset longevity. Develop and manage a critical spare parts inventory to reduce Mean Time to Repair (MTTR) for essential infrastructure. Energy and systems management Monitor and optimize Building Energy Management Systems (BEMS) and Energy Management Systems (EMS). Identify opportunities to improve energy performance, reduce waste, and contribute to sustainability goals. Use monitoring platforms and trend data to drive system efficiency and enhance site performance. Contractor oversight and health & safety Supervise specialist subcontractors working on site maintenance, repairs, inspections, and projects. Review and ensure compliance with Permits to Work, Risk Assessments, and Method Statements (RAMS). Ensure all work meets client health and safety standards, site procedures, and legal requirements. Conduct site safety inspections, audits, and toolbox talks to support a strong safety culture. Stakeholder communication and reporting Provide regular updates to management and client stakeholders on asset status, project progress, maintenance performance, and costs. Maintain accurate records using MRI CAFM and other reporting tools. Participate in operational meetings to align facilities management activities with production schedules and business objectives.
Join Exegy as a Production Support & Monitoring Engineer, where you'll play a critical role in ensuring the stability and performance of our systems. In this position, you'll be responsible for monitoring, troubleshooting, and resolving issues in a timely manner, contributing to the reliability of our services.
Role overview The Technical Support Engineer III at Delinea works remotely from a home office in Belfast. This role centers on providing prompt and effective technical support to clients, often tackling complex problems. Collaboration with teams across the company is a key part of improving both products and services. What you will do Troubleshoot and resolve advanced technical issues for clients Offer clear solutions and guidance to support client satisfaction Partner with cross-functional teams to identify and address areas for product improvement
Role overview Delinea seeks a Technical Support Engineer I to provide remote assistance from Belfast. This entry-level position centers on supporting clients who use Delinea products, helping them address technical questions and resolve issues as they arise. What you will do Collaborate with the support team to troubleshoot and resolve customer problems Help clients with technical needs, making sure their concerns are handled quickly Maintain a positive customer experience by delivering clear, helpful support Location This is a home office role based in Belfast.
Join Factor as a Senior Manager of Sales Support, where you'll lead our sales support team to drive operational excellence and enhance customer experiences. You will be responsible for developing and implementing effective strategies that align with our business goals while ensuring the efficient processing of sales orders and customer inquiries. Your leadership will play a crucial role in fostering a culture of collaboration and accountability within the team.
Join Talan for a transformative 6-month internship designed for driven individuals eager to gain practical experience in a dynamic professional setting. This paid internship offers unique exposure to project management, business operations, and bid development in the energy sector.As part of our Energy & Assurance Services team, you will engage in project management and administration while assisting our Bids Manager in crafting high-quality proposals and documentation for new business opportunities.Key Responsibilities:Assist with project coordination tasks, including scheduling, reporting, and documentation management.Support the Bids Manager by preparing tender response templates, managing the bids process, and ensuring documents are well-formatted and informative.Maintain project and bid tracking systems, ensuring all records are current and accurate.Participate in team meetings, taking notes and tracking actions as necessary.Conduct research to aid project planning and bid development.Provide general administrative support to the wider team as required.
Join our dynamic team as an Events Specialist, where you will be at the forefront of creating memorable experiences that resonate with our audience. In this role, you will be responsible for planning, coordinating, and executing a variety of events that align with our brand strategy and engage our community.Your creativity and attention to detail will be vital as you collaborate with cross-functional teams to ensure every event runs smoothly. From venue selection to on-site management, you’ll play a key role in bringing our vision to life.
Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast
Version 1 is seeking a Senior Oracle Payroll Support Consultant. This role can be based in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast. Role overview The Senior Oracle Payroll Support Consultant works directly with clients to maintain and enhance Oracle Payroll systems. The position involves troubleshooting payroll issues, implementing improvements, and offering guidance on payroll processes. Key responsibilities Collaborate with clients to support and optimize Oracle Payroll systems Investigate payroll-related problems and recommend effective solutions Carry out system enhancements when required Provide advice on payroll best practices Requirements Background in supporting Oracle Payroll systems Strong analytical and problem-solving abilities Clear communication skills with both clients and colleagues
Join our team as a Functional Specialist in Belfast and play a crucial role in enhancing personal independence for individuals. In this dynamic position, you will assess client needs, provide expert advice, and facilitate access to essential services. Your insights will contribute to developing tailored solutions that empower individuals to lead fulfilling lives. If you are passionate about making a difference and have a keen understanding of functional assessments, we want to hear from you!
Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast
Version 1 is seeking a Senior Oracle Cloud Financials & Tax Functional Support Consultant to work with clients in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast. This position centers on supporting organizations that use Oracle Cloud for their financial and tax operations. Key responsibilities Provide functional support for Oracle Cloud Financials and Tax modules Assist with the implementation and ongoing optimization of Oracle Cloud solutions in finance Ensure client processes align with relevant tax regulations Identify and contribute to improvements in financial workflows Team approach The team values collaboration and practical expertise. Consultants work closely together and with clients to deliver consistent support and solutions for Oracle Cloud financial and tax systems.
Remote | Performance-based | Self-EmployedJoin us as we seek dynamic individuals eager to embark on their next chapter. If you have already achieved success in your life and desire to align your career with a deeper purpose, flexibility, and true fulfillment, we want to hear from you. You value personal growth, self-awareness, and continuous learning, approaching challenges with both confidence and humility. You are drawn to leadership roles, service, and making a meaningful global impact.About Us: We are an international Global Media organization at the forefront of the $65 billion Personal Development & Success Education sector, dedicated to offering award-winning e-Learning courses and transformative events. Our mission is to equip individuals worldwide with the necessary tools to achieve success across all areas of life.Key Responsibilities:Generate leads by creating and placing engaging online advertisements across multiple platforms.Conduct brief interviews via telephone or Zoom to connect with potential clients.Provide ongoing support and mentorship to team members and community associates.Engage in weekly training sessions conducted via Zoom to enhance skills and knowledge.What We Offer:Enjoy the flexibility of working from anywhere, designing your schedule to suit your lifestyle.Utilize a straightforward and proven three-step marketing system to maximize effectiveness.Access established digital tools and receive one-on-one mentorship to guide your journey.Experience the profound satisfaction of making a positive impact on the world.
Become a Valued Member of the Lucas Love Family!Position: Support WorkerLocation: Belfast/Lisburn (serving all of Northern Ireland)Work Setting: Supported LivingCompensation: Starting at £14.29 per hourESSENTIAL CRITERIA:At least 6 months of paid, professional experience in a similar capacity within a nursing home, residential, or supported living environment within the past 3 years.Must be registered or willing to register with the Northern Ireland Social Care Council (NISCC).Eligibility to work in the UK is required.Completion of an Enhanced Access NI check is necessary.WHY WORK WITH LUCAS LOVE HEALTHCARE?£200 Referral Scheme*Flexible working hours with a variety of shifts to fit your schedule.Convenient booking system via our Lucas Love App.Complimentary uniform.Free training opportunities.Optional pension scheme.Free Enhanced Access NI check*24/7 support from experienced healthcare professionals.Engage in fun competitions.A friendly, supportive, and professional office team.*Terms apply.WHAT DOES AGENCY WORK MEAN?Agency work offers you the freedom to choose where, when, and how often you work, allowing you to maintain a work-life balance that suits your lifestyle. At Lucas Love Healthcare, we operate throughout Northern Ireland - you decide your work location!Lucas Love Healthcare is an Equal Opportunities Employer functioning as both an Employment Agency and Employment Business.
Are you a compassionate individual looking to make a difference in the lives of students? Join our dedicated team at Home Instead Care as a Care Professional. We are seeking enthusiastic individuals to provide personalized support to students in Belfast, Carryduff, Ballynahinch, Lisburn, Saintfield, Downpatrick, Comber, Newcastle, Newtownards, Bangor, Dundonald, and Hollywood.In this role, you will engage with students to foster their independence and well-being, offering assistance with daily activities, personal care, and companionship. If you believe in the value of nurturing young minds and supporting their educational journey, we want to hear from you!
Role overview The Clinical Nurse Specialist at Marie Curie in Belfast plays a key part in providing expert nursing care for patients facing serious illness. This position centers on supporting both patients and their families during difficult times, ensuring that care is delivered with compassion and professionalism. Working as part of a multidisciplinary team, the Clinical Nurse Specialist helps maintain high standards of care and advocates for the unique needs of each patient. What you will do Deliver specialist nursing care tailored to each patient’s needs Offer support and guidance to families during critical moments Work closely with colleagues from various disciplines to coordinate effective care Advocate for patients’ preferences and needs throughout their care journey Requirements This position is suited to an experienced nurse who values teamwork and compassionate care. A commitment to making a positive impact in patients’ lives is essential.
Join our esteemed team at Blue Sky Dentistry as a Specialist Endodontist in Belfast. We are seeking a dedicated and skilled professional to provide exceptional care to our patients. Your expertise in endodontics will be crucial in diagnosing and treating dental issues, ensuring the highest standards of patient safety and comfort.As a Specialist Endodontist, you will work in a supportive environment that encourages professional growth and collaboration with other dental professionals. We are committed to delivering outstanding patient experiences and fostering a culture of excellence.
Join our dynamic team at AECOM as a Senior CAD Specialist focusing on Water Engineering. In this role, you will leverage your expertise in CAD software to create detailed technical drawings and plans that support water infrastructure projects. Collaborating closely with engineers and project managers, you'll ensure that our designs meet industry standards and client specifications.
