Support Analyst

Okta is looking for a Senior Software Engineer to join the End User Protection team in Toronto, Ontario. This group strengthens security for Auth0, Okta’s widely used authentication and authorization platform. Auth0 handles more than 100 million logins each day, supporting organizations that need both ease of use and strong safeguards for their users. Focus of the End User Protection Team This team develops and enhances Attack Protection features within Auth0. Their work targets threats such as credential stuffing and password spraying, which can compromise accounts and expose sensitive data. By monitoring login activity, the team identifies and blocks malicious behavior, always aiming to protect users while keeping the login process smooth and simple. Collaboration is key here. Engineers work closely with Machine Learning and AI experts to design and deploy detection models that adapt to new cyber threats. The shared goal is a secure, seamless login experience for everyone who relies on Auth0. What Motivates This Work Identity sits at the heart of Okta’s mission. The company builds trusted, neutral infrastructure to protect both human and AI identities, enabling organizations to adopt new technology with confidence. The problems tackled in this role are complex and have direct, real-world impact, requiring initiative, speed, and precision.

Join LeverDemo-8 as a Technical Recruiter where you will play a crucial role in connecting top talent with innovative companies. In this position, you will work to enhance our recruitment processes, ensuring we attract and hire skilled candidates who align with our company culture.PLEASE NOTE: This position is part of Lever's testing jobs and is not intended for actual applications.Founded a decade ago, Lever is on a mission to revolutionize the talent acquisition landscape. Our cutting-edge hiring software is trusted by industry leaders like Netflix, Yelp, and Shopify. We pride ourselves on being recognized as a top workplace in San Francisco and across the U.S. Our team, the 'Leveroos', is our greatest asset, and we are committed to fostering a people-first culture that values growth and innovation.

Join the innovative team at Lever as an Operations Associate! This position is integral to our mission of transforming the recruitment landscape by providing exceptional hiring solutions. Please note that this role is part of Lever's testing environment and is not open for applications.At Lever, we were founded a decade ago to address the critical challenge of hiring top talent. Our next-generation hiring software is trusted by industry leaders like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify to expand their teams effectively. We pride ourselves on reimagining the talent acquisition process, leading the way in innovation within our sector. Recognized as the #1 workplace in San Francisco and a top employer in the U.S., we value our 'Leveroos' and are committed to nurturing a people-first culture that empowers our employees to thrive.

Join our dynamic team as a Finance Intern and gain unparalleled exposure to the world of finance and talent acquisition.At Lever, we are on a mission to redefine the recruitment landscape by creating innovative hiring software that empowers companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify to build exceptional teams. With over a decade of experience, we have established ourselves as leaders in the talent acquisition industry, and we are excited to welcome passionate individuals who are eager to learn and grow with us.As a Finance Intern, you will have the opportunity to work alongside industry experts, contribute to meaningful projects, and develop skills that will set you apart in your career. Please note that this position is part of Lever's testing environment, and we kindly ask that you do not apply for this role.

About Okta and the End User Protection Team Okta secures identity for both humans and AI, building trusted infrastructure that helps organizations navigate today’s digital landscape safely. The company’s mission centers on tackling complex security challenges with real-world impact. Auth0, part of Okta, delivers authentication and authorization solutions for developers. Handling over 100 million daily logins, Auth0’s platform focuses on convenience, privacy, and security, so customers can keep their attention on building and innovating. The End User Protection team develops and improves Auth0’s Attack Protection features. These tools defend against threats like credential stuffing and password spraying by monitoring login activity, detecting suspicious behavior, and blocking harmful access, without adding unnecessary friction for users. This team works closely with Okta’s Machine Learning and AI groups to build advanced detection models. Their shared goal: help developers provide secure login experiences and shield users from ever-changing cyber threats. Role Overview: Senior Staff Software Engineer Okta is hiring a Senior Staff Software Engineer for the End User Protection team in Toronto, Ontario. This role focuses on building and enhancing security features that protect millions of users worldwide. What You Will Do Work as part of a collaborative, agile engineering team. Design and develop features using technologies such as Node.js (JavaScript/Typescript), AWS, Azure, MongoDB, PostgreSQL, DynamoDB, and Kubernetes. Break down complex, ambiguous requirements into clear, modular engineering tasks and set standards for project clarity and delivery speed. Lead estimation for large projects, assess risks, and communicate technical trade-offs, timelines, and dependencies to the team.

Join our innovative team at Oliver USA as a User Experience Designer. In this role, you will be responsible for crafting engaging and user-friendly interfaces that enhance the overall user experience. Your creative insights will help guide the design process, ensuring our products resonate with users and meet their needs effectively.

The Senior Voice User Interface (VUI) Designer plays a crucial role in shaping engaging, user-friendly voice interactions for Interactive Voice Response (IVR) applications, utilizing both speech and DTMF (Dual-Tone Multi-Frequency) channels. This position is responsible for designing seamless call flows and conversational experiences that prioritize ease of use and effectiveness, aligning with overarching business objectives.Collaboration is key in this role, as the designer works closely with Product Owners, IVR Engineers, Application Architects, and speech scientists. The designer serves as a bridge between customer experience design and technical execution, translating complex requirements into intuitive call flows, design specifications, and user stories to guide the development and fine-tuning processes.Key Responsibilities:Develop user-centric IVR designs tailored for both speech and DTMF applications.Collect and assess business and user requirements for IVR systems.Craft comprehensive end-to-end call flows for IVR experiences.Produce detailed design specifications and documentation for IVR implementations.Collaborate with Product Owners to enhance voice user experiences.Generate user stories for development teams and speech scientists.Assist speech scientists with grammar design and tuning efforts.Conduct usability tests and analyze feedback to refine IVR performance.Optimize IVR applications to enhance recognition accuracy and overall user experience.Articulate design rationale and approaches to stakeholders.

Role Overview venn is looking for a Staff Front End Engineer in Toronto to help define and build the next generation of digital products. This role works closely with teams across the company to design and develop web applications that improve user experience and support business goals. What You Will Do Collaborate with engineers, designers, and other stakeholders to create and refine web applications Design and implement front-end features that engage users and support product objectives Apply deep knowledge of front-end technologies to deliver scalable, maintainable solutions Contribute to technical decisions that shape venn’s digital presence About venn venn serves a broad client base with digital products and services. The team values thoughtful engineering and collaboration to deliver real impact.

Join our dynamic team at Pigment as a Front-end Engineer, where you'll play a pivotal role in shaping the user interface of our innovative platform. As a key contributor, you will collaborate with designers and back-end developers to create seamless and engaging user experiences. If you are passionate about front-end technologies and eager to make an impact in a fast-paced environment, we want to hear from you!

Wisedocs AI is an innovative, rapidly expanding AI platform that revolutionizes the way insurance companies assess claims. With approximately $20 million USD raised and a team of over 100 professionals worldwide, we proudly serve more than 90 clients across North America and Australia, all while consistently doubling our revenue year over year.Founded by industry experts who have firsthand experience navigating the claims process, Wisedocs merges extensive domain expertise with cutting-edge AI, meticulously trained on over 100 million documents. Our platform simplifies intricate medical records into clear, structured insights, underpinned by expert human oversight.Join our mission-driven team dedicated to developing intelligent products that demystify complexity, expedite decision-making, and create a tangible impact when it matters most.Role OverviewWe are looking for a Front End Technical Lead to drive the future of AI-enhanced document interaction. In this pivotal role, you will guide a small team of engineers while designing and executing front-end features for our automation platform and machine learning engine. You will collaborate closely with customers to optimize our AI-powered user experience, architect components for next-generation document-based human/AI interaction, and conduct UX/UI experiments to enhance AI productivity.What We OfferOur offerings include three full-stack applications that are augmented by AI, enabling users to navigate medical claims efficiently. These applications leverage our machine learning pipeline, LLM summarization models, and RAG/context engineering. Additionally, we maintain a robust component library to standardize front-end components.Your ResponsibilitiesDesign and implement critical front-end features for our automation platform and advanced machine learning engine.Lead the development of customer-centric features in response to increasing client demands, strategically enhancing our core product with additional benefits.Create front-end components with a strong focus on usability, performance, and compliance with best coding practices.Manage a small engineering team effectively.Conduct experiments on UX/UI patterns to boost AI productivity.Ideal Candidate QualificationsProficient in front-end development, primarily using React.Demonstrated experience or keen interest in document editing and parsing.Experience collaborating with multiple engineering teams to deliver projects.Proven track record of producing high-quality, maintainable code.Strong problem-solving capabilities in both independent and collaborative settings.A passion for creating impactful work.

Join the dynamic team at Lever as a Product Manager! We are revolutionizing the recruitment landscape and empowering companies like Netflix and Shopify to hire top talent. As we continue to innovate in talent acquisition, we are looking for passionate individuals who want to make a difference.Lever was founded a decade ago to address the critical challenge of recruiting and hiring exceptional talent. We are proud to be recognized as an industry leader, building cutting-edge hiring software that is trusted by some of the biggest names in the business. Our commitment to a people-first culture is what sets us apart, and we invest in our team – the Leveroos – who are our greatest asset.About the role: As a Product Manager, you will play a pivotal role in shaping our product strategy and driving the development of innovative solutions that meet the needs of our clients.

Join us as a Senior Software Engineer to help revolutionize the hiring landscape! At leverdemo-8, we are on a mission to simplify and enhance the recruitment experience for companies worldwide.Lever is a leader in hiring software, trusted by top companies such as Netflix, Shopify, and Cirque du Soleil. As we continue to grow, we are looking for talented individuals to join our innovative team. Our commitment to a people-first culture has earned us recognition as a top workplace in San Francisco and across the United States.As a key member of our Product Engineering team, you will play a pivotal role in developing high-impact features that enhance user experience. You will have the opportunity to work with cutting-edge technologies and frameworks, including our open-source web framework, DerbyJS. Collaborating closely with product managers and designers, you will help drive the implementation of major features while championing best practices in code quality.Your expertise will contribute to building scalable and resilient solutions within our complex, single-page applications. We value user-centric design and actively seek input from both external users and internal stakeholders to shape our product roadmap.

About OLIXAt OLIX, we are on the forefront of a technological revolution where artificial intelligence is expanding at an unprecedented rate. This rapid growth has unveiled a significant infrastructure deficit; the current pace of developing new chips and power stations is insufficient to meet the rising demand. The industry has been relying on outdated hardware architectures for over a decade, and it is time for a transformative shift. We are pioneering this change with our Optical Tensor Processing Unit (OTPU), which offers unparalleled performance and energy efficiency that surpasses existing chip technologies.The Role:As the Engineering Manager for the Frontend Compiler, you will spearhead a dynamic team of six engineers dedicated to enhancing the frontend of the OTPU compiler stack. This encompasses everything from machine learning framework ingestion to MLIR-based intermediate representation design, transformation, and lowering interfaces. You will collaborate closely with backend compiler, architecture, and customer integration teams to ensure that frontend decisions translate into a seamless customer experience while optimizing hardware performance.We seek a seasoned engineering manager who can lead a talented team to drive impactful customer and business outcomes. Your deep technical acumen and proven ability to cultivate high-performing teams will enable swift, cross-functional collaboration and decisive execution.ResponsibilitiesOwn and execute the frontend compiler roadmap aligned with OLIX’s core business objectives to enhance customer and business outcomes.Foster a high-performance culture that prioritizes innovation, speed, and operational excellence.Cultivate a culture of technical excellence through robust design review processes, clear technical ownership, and consistent execution in a fast-paced hardware/software co-design environment.Collaborate closely with customer teams, the backend compiler team, and the architecture team to guarantee an integrated customer experience that optimizes hardware performance and usability.Guide strategic technical decision-making to balance long-term sustainability with short-term deliverables.Skills & ExperienceDemonstrated engineering leadership in delivering complex, long-term projects in dynamic environments, with direct accountability for team outcomes.In-depth technical experience in compiler design and related technologies.

Join the dedicated team at the Long-Term Ventilation Program at University Health Network as a Registered Practical Nurse. In this pivotal role, you will provide compassionate and skilled nursing care to patients who require long-term ventilation support. Collaborate with an interdisciplinary team to enhance patient outcomes and ensure a high quality of life for those under your care.Your responsibilities will include monitoring patient health, administering medications and treatments, and supporting family members in understanding care processes. We value a proactive approach in our nursing staff and encourage you to bring your expertise and enthusiasm for patient care to our team.

As an Associate Data Scientist focusing on User Fraud at Spotify, you will play a pivotal role in safeguarding our platform against fraudulent activities. You will leverage data analysis and machine learning techniques to identify and mitigate risks while enhancing user experience. Join us in our mission to provide a secure and trustworthy environment for our users.

Join our innovative team at Lever as a Junior Software Engineer! This role is perfect for those eager to kickstart their career in software development and contribute to cutting-edge hiring solutions. While this position is part of our testing environment and we advise against applying, we encourage you to explore future opportunities with us.Lever has been revolutionizing the recruitment process for over a decade, empowering companies like Netflix, Yelp, and Shopify to find and hire top talent. We pride ourselves on fostering a people-first culture where our employees, affectionately known as “Leveroos,” are our greatest asset. We have been recognized as the #1 place to work in San Francisco and a top workplace across the United States. Join us in shaping the future of talent acquisition!

At Veeva Systems, we are dedicated to transforming the life sciences industry by accelerating the delivery of therapies to patients. Our innovative cloud solutions have positioned us as a leader in the SaaS sector, achieving over $2 billion in revenue last year and with substantial growth opportunities on the horizon.Our core values guide us in everything we do: Integrity, Customer Success, Employee Success, and Agility. We proudly hold the title of a public benefit corporation (PBC), a testament to our commitment to balancing the interests of our customers, employees, society, and investors.As a flexible workplace, Veeva supports your choice to work from home or in the office, ensuring you can thrive in your preferred environment.Join us as we revolutionize the life sciences landscape, dedicated to making a meaningful difference for our customers, employees, and communities.The RoleWe seek passionate Front-End Software Engineers ready to thrive in a dynamic startup environment within a financially robust company. Our teams tackle complex challenges that enhance the speed and efficiency of the life sciences sector. In this position, you'll engage in rapid development cycles, where we prioritize delivering quality over throwaway technology. Your contributions will directly impact our cloud-based applications, developed using modern JavaScript frameworks. Collaboration with back-end and design teams will be essential, and we are looking for individuals who are team-oriented, quick learners, and driven to achieve excellence.

Veeva Systems is a forward-thinking organization at the forefront of industry cloud solutions, dedicated to accelerating the delivery of therapies to patients within the life sciences sector. As a trailblazer among SaaS companies, we achieved over $2 billion in revenue last fiscal year, with vast growth opportunities ahead.Our core values guide us: Do the Right Thing, Customer Success, Employee Success, and Speed. Distinct from typical public companies, we made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to choose your ideal work environment, whether you prefer to work from home or in one of our offices.Join us in transforming the life sciences industry and making a meaningful difference for our customers, employees, and communities.Position OverviewWe are seeking passionate Front-End Software Engineers who thrive in a dynamic startup-like atmosphere within a stable and profitable company. Our teams tackle intricate challenges that enhance the speed and effectiveness of the life sciences industry. In this role, you will dive right in, work through rapid sprints, and experience our commitment to impactful technology – what you build, we ship. Front-end engineers will collaborate closely with back-end and design teams to develop and maintain the user interface of Veeva's cloud applications using advanced JavaScript frameworks. We are looking for team players who are quick learners and possess a strong drive for excellence.

Transforming Learning Through AIAt Docebo, we harness the power of artificial intelligence to revolutionize workplace learning. We are not just another learning platform; we are an innovative AI-driven solution that empowers organizations to create, deliver, and manage training seamlessly. Our primary goal is to enhance team efficiency and focus on what truly matters, transforming traditional training from a mere formality into a powerful tool for growth. With our advanced, intuitive tools, we personalize the learning experience, remove unnecessary tasks, and drive real results for businesses.Join us in reshaping the future of learning with a dynamic team that embraces challenges and fosters innovation. If you are passionate about using AI to improve work-life for individuals, you’ll find your place here. At Docebo, our core values—trust, positive intent, and inclusivity—are not just slogans; they guide our daily operations. This is what we call the Docebo Heart.Why wait? Become a part of our global team of over 900 Docebians and help us redefine how people learn because the journey of learning never truly ends.About the Opportunity:The Adventure Awaits As the Product Owner for User Management, you will be pivotal in translating our product strategy into functional, high-performance experiences for our users. Working within a dedicated cross-functional squad, you will oversee the tactical execution of all aspects related to User Management within our platform. While these areas may not directly drive revenue, they are crucial for ensuring the scalability, reliability, and adoption of our core products.This hands-on role is perfect for an analytical and detail-oriented individual who is passionate about creating robust and user-friendly functionalities that support other teams and products.The Daily Responsibilities Manage the Backlog: Take charge of the squad backlog for User Management, Authentication, and Privacy, ensuring alignment with our broader product vision.Define Requirements: Convert complex challenges into clear user stories, functional specifications, and acceptance criteria for Engineering and Quality Assurance teams.Ensure Timely Delivery: Collaborate with Engineering leads to scope projects and prioritize increments effectively.