Support Engineer at plain | San Francisco

Become a Part of Our Dynamic Team!At DSI Systems, we bring over 40 years of expertise in sales enablement and tailored business solutions, consistently delivering exceptional value and results for our clients. We are seeking enthusiastic individuals who are ready to excel in sales and customer service. Join us in a vibrant and fulfilling work environment whe…

Join CROSSMARK as a Retail Inventory Specialist and play a vital role in ensuring accurate inventory management at retail locations. In this part-time position, you will be responsible for conducting inventory counts, maintaining inventory accuracy, and assisting with product organization. This is an excellent opportunity for individuals looking to start their careers in retail and inventory management.

Join Perplexity as an IT Systems Administrator and play a pivotal role in transforming how users engage with the internet. As an early addition to our innovative team, you will have a unique opportunity to build and optimize our technology infrastructure from the ground up, ensuring seamless operations and cutting-edge performance.This position requires you to work in-person at our bustling San Francisco office.Key ResponsibilitiesProcure, maintain, and manage computers, networking devices, and office technologies to ensure operational excellence.Oversee and optimize corporate software systems for enhanced productivity.Enhance and manage our Mobile Device Management (MDM) infrastructure.Implement and uphold security policies and procedures to safeguard our digital assets.Provision and administer user accounts, ensuring appropriate access permissions.Deliver responsive technical support and effectively troubleshoot complex issues.Lead IT initiatives aimed at improving endpoint management, security, and overall infrastructure.Provide technical training and support on IT systems to staff, both in-person and remotely.

About Fable SecurityIn today's landscape, AI-driven threats and human errors pose the greatest risks to enterprise security.Cybercriminals primarily target individuals rather than systems, with human errors accounting for 70% of security breaches. At Fable, we are committed to transforming individuals from potential targets into a robust layer of defense.Fable is the pioneering human risk platform that actively influences employee behavior. Our user-friendly, enterprise-grade platform consolidates diverse employee data, identifies risky actions, and delivers tailored interventions in real time, directly within their work environment.Supported by notable investors such as Redpoint Ventures and Greylock Partners, and founded by former team members of Abnormal Security, Fable is addressing one of cybersecurity's most pressing challenges in a multi-billion-dollar market. Our dynamic team comprises alumni from prestigious organizations like Meta, Twitter, Flexport, and esteemed universities including Waterloo, Columbia, Berkeley, Purdue, CMU, Stanford, UCLA, and USC. Join us at this pivotal moment in our growth journey to help shape the future of security.

Join linqapp as a Systems Engineer and be a pivotal part of our innovative team in the heart of San Francisco. In this role, you will design, implement, and maintain systems that enhance our product offerings and drive efficiency. We are looking for a passionate engineer who thrives in a collaborative environment and is dedicated to delivering high-quality solutions.

Join our dynamic team at Promise as an IT Specialist, where your skills will be instrumental in managing and enhancing our IT infrastructure. In this role, you will be responsible for troubleshooting technical issues, implementing new technologies, and ensuring the smooth operation of our systems.As an IT Specialist, you will collaborate with various departments, providing technical support and solutions that enable our employees to perform at their best. Your expertise will contribute to maintaining our commitment to operational excellence and innovation.

Air Apps designs AI-powered tools for personal and entrepreneurial resource planning. Since its founding in Lisbon in 2018, the company has expanded to San Francisco and reached over 100 million downloads. Air Apps remains family-founded and dedicated to advancing resource management technology. The Customer Support Specialist acts as the primary contact for users of Air Apps' iOS applications. Based in San Francisco, this position focuses on helping customers navigate the products and ensuring each interaction is smooth and positive. What you will do Respond to questions and resolve concerns from a wide range of Air Apps users. Provide reliable, high-quality support to help customers make the most of the company’s applications. Collaborate with engineering and marketing teams by reporting technical issues, sharing user feedback, and assisting with product improvements. Track customer satisfaction, analyze support patterns, and contribute insights to improve the user experience. Impact This role plays a central part in supporting Air Apps customers and helps the company identify ways to enhance its products and services.

Company Overview:Specter is revolutionizing how businesses perceive their physical environments by developing a software-defined control plane. Our mission is to enhance the security of American enterprises by providing them with comprehensive visibility over their physical assets.We are pioneering a connected hardware-software ecosystem that leverages multi-modal wireless mesh sensing technology, reducing the deployment costs and time for sensors by a factor of ten. Our platform aims to be the perception engine for a company’s physical presence, facilitating real-time visibility of perimeters and enabling autonomous operational management.Founded by passionate innovators from Anduril, Tesla, Uber, and the U.S. Special Forces, our co-founders, Xerxes and Philip, are dedicated to empowering our partners in the rapidly evolving landscape of physical AI and robotics.

Join the Reducto Team as a Support EngineerAt Reducto, we empower AI teams to seamlessly integrate real-world enterprise data with unparalleled accuracy. Our innovative technology unlocks vast amounts of unstructured data, from financial documents to health records, enabling vision models to interpret these resources just like a human would. This capability allows businesses to develop products, train models, and automate processes efficiently.We are experiencing exponential growth, having increased our revenue by 7x year-over-year, and proudly collaborate with a diverse range of clients, from leading AI organizations like Harvey and Vanta to major enterprises including FAANG companies and top trading firms.Backed by over $100 million from prestigious investors such as A16z, Benchmark, and First Round Capital, we are expanding our team and looking for a dedicated Support Engineer.

About the Role The Director of Business Systems will play a crucial role in establishing a robust framework across Finance, GTM, Operations, and People systems, seamlessly integrating these capabilities into a dynamic, AI-enhanced infrastructure. As a builder-first leader, you will merge enterprise architecture with advanced AI automation. Your mission is to eradicate fragmentation and empower every function to accelerate operations by implementing internal AI agents that minimize manual tasks and highlight actionable insights. You will spearhead the effort to refine our internal processes to match the sophistication of the external products we deliver. Key Responsibilities Enterprise Application Strategy: Oversee the complete lifecycle of our application ecosystem, including ERP (Finance), CRM (GTM), HRIS (People), and specialized AI tools. Ensure these systems integrate into a secure, scalable backbone. AI Agent Deployment: Discover opportunities to replace manual workflows with AI/LLM-powered agents. Develop and manage “internal agents” that automate forecasting, revenue capture, and employee self-service. Cross-Functional Partnership: Act as the primary technology partner for the leadership team. Align system roadmaps with departmental objectives to ensure a seamless flow of data from production to back office. Operational Excellence: Enhance our core systems by instituting disciplined change management, clear data governance, and measurable SLAs. Stabilize environments to meet audit and regulatory demands. Team Leadership: Direct a high-impact team that cultivates a culture of curiosity, speed, and user-centricity.

Join our dynamic team at Crossmark as a Retail Merchandiser in San Francisco! We are seeking motivated individuals who are passionate about retail and committed to delivering exceptional customer experiences. As a Retail Merchandiser, you will play a crucial role in ensuring that products are well-presented and available for customers, contributing to the overall success of our retail partners.

About braintrustBraintrust is at the forefront of AI observability. By merging evaluation and observability into a singular workflow, we empower developers with the insights needed to comprehend AI behavior in production environments, along with the tools to enhance it.Leading teams at Notion, Stripe, Zapier, Vercel, and Ramp utilize Braintrust to compare models, test prompts, and monitor regressions — transforming production data into superior AI with each new release.About the roleWe are in search of a passionate software engineer dedicated to crafting high-performance data processing systems. Our clientele consists of large enterprises handling complex, semi-structured data, which they require for real-time processing and analysis. Our distinct architecture enables these organizations to keep data on-premises while creating intricate visualizations that load without delay. Explore our Brainstore blog post.If you have experience with database systems, compilers, networks, or storage systems and aspire to pivot your expertise into the AI sector, this role could be your ideal fit. You will significantly influence foundational system architecture, technology selection, and implementation. Our founding team possesses extensive knowledge in database and ML systems, and you will have the autonomy to collaborate closely with them while exploring your innovative ideas.Your ResponsibilitiesAs a systems engineer at Braintrust, you’ll contribute to the core systems that empower Braintrust’s capability to process and query vast amounts of unstructured data at an enterprise scale. Key areas of responsibility include:Enhancing the storage, indexing, and query execution performance of Brainstore.Developing Braintrust's btql query language.Optimizing query patterns to boost performance across our platform.QualificationsDeep understanding of systems programming (C++ or Rust, concurrency, databases, operating systems).Experience in founding or working at startups is advantageous.Familiarity with writing prompts or experimenting with GPT models and applications.BenefitsComprehensive medical, dental, and vision insurance.Daily lunch, snacks, and beverages provided.Flexible time off policy.Competitive salary with equity options.

Role OverviewJoin our innovative team as a Distributed Systems Engineer at Archil, where you will play a pivotal role in developing cutting-edge storage solutions. You will work across the entire technology stack, tackling challenges as they arise and significantly shaping our product's technical and strategic direction.Your responsibilities will include:Being on-call for our production systems to assist customers promptly in case of issues.Innovating and implementing unprecedented features in our storage services.Designing interactions within distributed systems to ensure atomicity and idempotency.Deploying and standardizing infrastructure across various cloud environments.Navigating evolving customer requirements amidst ambiguity.

Join the forefront of identity security at ConductorOne, the pioneering AI-native platform dedicated to safeguarding every type of identity, whether human, non-human, or AI. Our innovative solutions leverage powerful automation, platform-wide AI capabilities, and seamless integrations to enhance access visibility, enforce precise controls, provide just-in-time access, and automate user access reviews across diverse applications. Trusted by industry leaders like DigitalOcean, Instacart, Ramp, and Zscaler, our platform is designed for ease of use and rapid deployment.Your OpportunityWe are in search of a proactive Senior IT Systems Engineer who excels at tackling complex challenges, possesses an insatiable curiosity for AI, and takes pride in being the key person ensuring operational excellence. In this role, you will take charge of our internal technology infrastructure, managing everything from endpoint management to SaaS administration and infrastructure automation. You will be the trusted expert in workplace technology at ConductorOne, addressing a spectrum of needs from strategic platform advancements to hands-on troubleshooting that supports our rapid growth.This position transcends traditional IT roles. You will be encouraged to explore and expand the possibilities of AI-driven tools, automation, and modern IT methodologies. If you are someone who eagerly prototypes new AI workflow tools by Monday after discovering them over the weekend, you'll thrive here.Your Responsibilities• Oversee the IT stack comprehensively: Optimize and manage our SaaS ecosystem including Google Workspace, Okta, Slack, Zoom, Jira/Linear, GitHub, and more, along with our endpoint fleet (primarily macOS) and networking/security infrastructure.• Act as the problem-solver: Address and resolve all workplace technology issues—from access problems and hardware malfunctions to intricate integration bugs. No issue is too small or too complex for you to tackle.• Relentlessly automate: Create scripts, workflows, and integrations to reduce manual labor. Harness AI tools and LLMs to optimize IT operations, support ticket handling, onboarding/offboarding, and daily assistance.• Promote internal AI adoption: Assess, pilot, and implement AI-powered tools to enhance company productivity. Advocate for responsible AI usage and contribute to shaping our internal AI policies and best practices.• Manage identity and access: Supervise identity providers, SSO, MFA, and access governance—and utilize ConductorOne’s own platform to manage access throughout our environment.• Prepare for growth: Develop and implement IT processes, policies, and infrastructure that can scale as the company expands beyond 100 employees...

Midstream is an innovative, AI-driven financial operating system tailored for healthcare systems. Founded by a team of seasoned entrepreneurs and supported by prestigious investors, we empower finance, supply chain, and managed care teams with real-time insights into margin risks, enabling them to act swiftly to protect their margins.Designed specifically for the complexities of healthcare, Midstream converts structured, unstructured, and external data into immediate, contract-aware insights that enhance decision-making. Our AI-driven agents integrate spending and revenue operations across the entire back-office, continuously learning and adapting to ensure a level of intelligence that surpasses any standalone solution.We are revolutionizing the pace of healthcare finance, compressing lengthy processes into minutes and transforming retrospective insights into proactive foresight. Midstream is at the forefront of this change.The OpportunityJoin Midstream at a pivotal moment in our growth and contribute to establishing the technical backbone of our platform. In this role, you will operate at the intersection of product development, systems architecture, and cloud infrastructure, crafting and building distributed systems that enable our agile team to operate efficiently as we expand.You will collaborate closely with engineers and leadership to identify current infrastructural pain points and anticipate potential challenges before they arise. From multi-tenant architectures to security protocols, you will transform uncertainty into robust systems that minimize operational burdens and enhance engineering productivity.We are seeking a software engineer with a systems-oriented mindset who is passionate about long-term maintainability and developer experience, while also enjoying the process of creating backend services and delivering tangible software solutions. The ideal candidate will be adept at reasoning about distributed systems, making practical compromises, and developing infrastructure that seamlessly integrates into the background, allowing the team to focus on delivering impactful product value.What You’ll DoDevelop shared platform patterns and tools that enable engineers to launch new backend services and workflows efficiently, securely, and reliably.Enhance the reliability of our production systems by improving observability, debugging capabilities, and resilience as we scale.Architect infrastructure that is clean, reviewable, and repeatable, minimizing unique configurations and facilitating rapid iteration.Establish clear, scalable multi-tenant boundaries across data, compute, and identity to support...

Join our dynamic team at abridge as a Senior IT Systems Engineer. In this pivotal role, you will leverage your expertise to design, implement, and maintain robust IT systems that drive our business operations forward. Collaborate with cross-functional teams to innovate and enhance our technological infrastructure, ensuring seamless integration and optimal performance.

Astranis is revolutionizing the way we communicate by building cutting-edge satellites for high orbits, significantly expanding humanity’s capabilities in space exploration. Our satellites deliver dedicated, secure networks to a diverse range of sophisticated clients, including large enterprises, sovereign governments, and the US military. With five satellites currently operational and a pipeline of new launches, we are addressing a backlog exceeding $1 billion in commercial contracts.Astranis is recognized as the preferred satellite communications partner for clients that demand exceptional uptime, data security, network visibility, and customization. Backed by over $750 million in investments from leading firms like Andreessen Horowitz, Blackrock, and Fidelity, our team of 450 engineers and entrepreneurs designs, builds, and operates our satellites from our expansive 153,000 sq. ft. headquarters in Northern California, USA.Systems Administrator - LinuxWe are in search of a skilled Systems Administrator with extensive Linux expertise to enhance our infrastructure. In this pivotal role, you will ensure the reliability, performance, and security of our core systems that facilitate daily operations. You will collaborate with technical teams to implement enhancements, optimize operations, and maintain resilience in our environment.

Astranis is revolutionizing satellite communication by designing and deploying cutting-edge satellites for high orbits, thereby enhancing humanity’s exploration of the solar system. Our state-of-the-art satellites deliver dedicated, secure networks to a diverse clientele, including major enterprises, government entities, and the US military. With five satellites in orbit and a robust pipeline of future launches, we are addressing over $1 billion in commercial contracts.As the preferred partner for satellite communications, Astranis meets the rigorous demands for uptime, data security, network visibility, and customization. Backed by over $750 million from esteemed investors such as Andreessen Horowitz, Blackrock, and Fidelity, our dynamic team of 450 engineers and entrepreneurs operates from our expansive 153,000 sq. ft. headquarters in Northern California.As an RF Systems Engineer, you will be pivotal in shaping our RF systems roadmap, evaluating trade-offs, incubating new technologies, and managing RF sub-systems budgets and requirements. You will model payload and TT&C systems for both commercial and USG satellites, taking ownership of your projects while collaborating across teams to innovate and advance satellite technology.

Assort Health is building a platform to make healthcare more accessible by connecting patients and providers through specialty-focused AI agents. Since its launch in 2023, the company has supported over 135 million patient interactions and helped thousands of providers reduce wait times and streamline scheduling. With a 98% resolution rate, 99% scheduling accuracy, and a 4.5/5 average patient satisfaction rating, Assort Health continues to grow rapidly. Role overview This IT Systems Engineer position is the first of its kind at Assort Health’s San Francisco headquarters. The role brings full responsibility for the company’s IT infrastructure, from endpoint management and identity systems to daily operations. Working closely with the Security team and collaborating across departments, the IT Systems Engineer will help build secure, reliable, and scalable systems to support ongoing growth. The scope covers identity and access management, device lifecycle management, and IT onboarding and offboarding. The role also includes hands-on support for operational needs as the company expands. Key responsibilities Manage identity and access systems, including SSO integrations, user provisioning, and access controls for all applications. Lead deployment and ongoing management of Okta to centralize and secure company-wide access. Design and implement scalable IT systems that address growth and compliance requirements. Location San Francisco (Headquarters)