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Experience Level
Experience
Qualifications
Proven experience in training and development, preferably in a technical support or customer service environment. Strong understanding of learning methodologies and instructional design. Exceptional communication and interpersonal skills. Ability to analyze performance metrics to assess training effectiveness. Experience in leading teams and managing projects.
About the job
As a Support Learning Manager at Adyen, you will be at the forefront of enhancing our customer support experience. You will lead the development and implementation of comprehensive training programs that empower our support teams to excel in their roles. Your expertise will be pivotal in fostering a culture of continuous learning and improvement.
This role is ideal for someone who is passionate about education, possesses strong leadership skills, and is eager to make a significant impact in a dynamic environment.
About Adyen
Adyen is a global payment company that allows businesses to accept payments, send payouts, and manage risk. Our innovative technology platform provides a seamless payment experience for customers worldwide, enabling businesses to grow and thrive in the digital economy.
Welcome to Adyen At Adyen, we offer an all-in-one payment, data, and financial solution for renowned clients such as Meta, Uber, H&M, and Microsoft, establishing ourselves as the preferred financial technology platform. Our mission is to empower our teams with an environment rich in opportunities for personal and professional growth, supported by a culture t…
Join Adyen, a global payment company, as a Storage Engineer in Chicago. In this role, you will be responsible for designing, implementing, and maintaining storage solutions that support our payment platform. Collaborate with cross-functional teams to optimize performance, enhance data integrity, and ensure the security of our storage systems.
Join the dynamic team at Adyen as an Account Manager, where you will play a pivotal role in nurturing client relationships and driving business success. You will be responsible for managing a diverse portfolio of clients, ensuring their needs are met with the highest level of service and support. Your expertise in payment solutions will help clients optimize their operations and grow their businesses.
Full-time|$115K/yr - $160K/yr|On-site|Chicago; San Francisco
Welcome to Adyen At Adyen, we provide a comprehensive suite of payment, data, and financial solutions designed for leading companies such as Meta, Uber, H&M, and Microsoft. Our platform stands out as the preferred choice in the financial technology landscape, driven by our commitment to ambition and innovation. We cultivate an environment that empowers our teams to thrive, supported by a culture that encourages ownership and career growth. Our motivated workforce tackles distinctive technical challenges collaboratively, delivering innovative and ethical solutions that accelerate business success. Position Overview: Senior Technical Recruiter We are on the lookout for a seasoned Senior Technical Recruiter to join our Global Talent Acquisition team, focusing on expanding our North American teams, particularly within our tech hub in Chicago. This role allows you to implement your ideas, take charge of your career trajectory, and engage in continuous learning. You'll thrive in a fast-paced, open-minded environment that promotes innovation and teamwork. As a Senior Technical Recruiter, your collaboration with our hiring teams will be essential in identifying, attracting, and securing top-tier talent, thereby shaping the future of our expanding organization.
Join Adyen as an HR Business Partner in our Chicago office, where you will play a crucial role in fostering a dynamic and inclusive workplace culture. You will partner with leadership to align HR strategies with business objectives, enhancing employee engagement and organizational effectiveness. Your expertise will be instrumental in driving key HR initiatives, including talent management, performance improvement, and employee development.
Adyen seeks a Software Engineer II - Frontend to join the Chicago team. This position focuses on building and refining frontend applications that deliver strong user experiences. Collaboration is central, with regular interaction alongside designers, backend engineers, and product managers to ensure solutions meet Adyen’s standards for quality and service. What you will do Develop and maintain frontend applications, prioritizing usability and performance Work with cross-functional teams to deliver new features Participate in the design and implementation of new solutions Help uphold Adyen’s standards for reliable and effective products Location This role is based in Chicago.
About Adyen Adyen is a leading financial technology platform, providing an integrated solution for payments, data, and financial products to renowned clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses by offering a robust platform designed for ambitious growth. We foster an environment that promotes success through supportive culture and opportunities for personal and professional development. Our motivated teams tackle complex technical challenges and collaboratively deliver innovative and ethical solutions that accelerate our clients' growth. Role Overview: Product Support Engineer As a Product Support Engineer, you will play a critical role in assisting our merchants with technical troubleshooting. You will be part of a global support team that operates on a follow-the-sun model, ensuring our customers have continuous support. Your efforts will directly influence our merchants' ability to process payments and expand their businesses. You will collaborate with both technical and commercial teams while enhancing your understanding of payment systems to provide valuable insights to our clients and internal stakeholders. Key Responsibilities Serve as a primary resource for knowledge about the Adyen platform, APIs, web technologies, and best practices in industry-standard integrations. Manage merchant support cases from initiation to resolution. Act as an internal advocate for products, monitor product workflows, and relay merchant feedback to product and engineering teams. Work collaboratively with team members and cross-functional teams to enhance problem-solving and growth. Provide expert guidance, address complex inquiries, and ensure proper documentation of knowledge. Participate in projects that align with the strategic direction of the Support organization. Your Profile Strong technical acumen with hands-on experience in troubleshooting APIs. Familiarity with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP is advantageous. Understanding of platforms like Magento, SFCC, and Adobe Commerce is a plus. Direct experience in a customer support role working with merchants. Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
Full-time|$110K/yr - $140K/yr|On-site|Chicago, United States
Join IMC Trading during an exciting phase of global expansion. As we enhance our trading, technology, and research capabilities, building strong leadership and technical skills at scale has never been more essential.We are seeking a seasoned Learning Experience Designer to become a vital member of our global Learning & Development team. In this role, you will spearhead the creation and development of groundbreaking learning solutions that enhance performance, elevate leadership capabilities, and support IMC’s expanding global workforce. This is not your typical content production position; you will oversee comprehensive learning design projects, collaborate with business leaders, and partner with subject matter experts to assess needs, craft evidence-based solutions, and deliver engaging learning experiences across various regions.
Join Adyen as our Engineering Director for Developer Experience! At Adyen, we revolutionize payments, data, and financial products for leading brands like Meta, Uber, H&M, and Microsoft, establishing ourselves as the premier financial technology platform. Our mission is driven by an environment where ambitious individuals can thrive, supported by a culture that encourages ownership of their career paths. We are a dynamic team dedicated to solving unique technical challenges collaboratively, delivering innovative and ethical solutions that empower businesses to achieve their goals faster. Your Role: We are on the lookout for a visionary and highly skilled Director of Developer Experience (DevX) to spearhead our global customer experience initiatives. In this pivotal leadership position, you will advocate for our merchants and partners, ensuring they benefit from a world-class platform integration. Your influence will shape the developer journey, making integrating with Adyen not just seamless, but an exceptional experience. You will immerse yourself in our public APIs, SDKs, and documentation, identifying friction points for developers and creating tools and content to remove them. This role is ideal for a builder and communicator eager to make a significant impact and redefine integration standards for thousands of developers worldwide. We firmly believe that our customers' success translates to our success, beginning with a hassle-free integration experience for our clients and partners. We operate swiftly, take full ownership of our work, and are dedicated to making our technology intuitive and powerful for developers.
Welcome to Adyen Adyen is a leading financial technology platform, providing an all-in-one solution for payments, data, and financial products. We proudly serve renowned clients such as Meta, Uber, H&M, and Microsoft, embodying our commitment to ambitious engineering. At Adyen, we foster a supportive environment that empowers our team members to thrive in their careers. Our motivated individuals tackle complex technical challenges collaboratively, delivering innovative and ethical solutions that accelerate business growth. Onboarding Experience The onboarding process is essential for enabling entities to utilize Adyen's comprehensive services, which include payments, bank accounts, issuing, and capital. Compliance with various regulatory requirements is crucial for operating our financial licenses, and our goal is to streamline this complex process into a simple, intuitive experience. We are seeking an Engineering Manager to lead a cross-functional team within our Chicago Tech Hub, addressing unique technical challenges and transforming global financial operations.
As a Support Learning Manager at Adyen, you will be at the forefront of enhancing our customer support experience. You will lead the development and implementation of comprehensive training programs that empower our support teams to excel in their roles. Your expertise will be pivotal in fostering a culture of continuous learning and improvement.This role is ideal for someone who is passionate about education, possesses strong leadership skills, and is eager to make a significant impact in a dynamic environment.
Join Adyen as a Senior Software Engineer specializing in Java within our Pricing team. You will play a key role in shaping our pricing solutions, ensuring scalability and efficiency. Collaborate with cross-functional teams to deliver innovative software solutions that enhance our product offerings and improve customer experience.
Join our innovative team at zeneducate as a Senior Product Designer, where you will play a crucial role in shaping the future of educational technology. In this position, you will collaborate with cross-functional teams to create user-centered designs that enhance the learning experience. Your expertise in design thinking and user experience will be instrumental in developing intuitive and engaging products.
Welcome to Adyen Adyen is a leading financial technology platform providing an integrated suite of payment solutions, data insights, and financial products to global clients such as Meta, Uber, H&M, and Microsoft. Our commitment to innovation and ambition drives our mission to empower businesses to thrive in the digital economy. At Adyen, we cultivate a dynamic work environment that fosters growth, collaboration, and career ownership. Our team is composed of motivated individuals who tackle complex technical challenges and deliver ethical, innovative solutions that accelerate business growth. Position Overview: Senior Product Manager - Payment Methods We are seeking a driven Senior Product Manager to enhance our Payments strategy, focusing on alternative payment solutions including digital wallets and banking methods across North America. In this pivotal role, you will have the autonomy to advocate for cutting-edge payment technologies and refine our existing payment offerings. As a Senior Product Manager, you will oversee the development of essential payment product features for Adyen's merchants. This role requires close collaboration with various global teams, including Engineering, Partnerships, Implementation Management, Compliance, and Commercial departments. Your Responsibilities: Strategic Development: Contribute to the long-term product vision and roadmap for a critical Payments segment, aligning with both local and global objectives. Product Ownership: Utilize your product insight and business knowledge to recognize significant challenges, devise solutions, and drive them from concept to launch and ongoing improvement. Collaborative Discovery: Engage with merchants, engineers, and partners to identify unique opportunities for Adyen to address complex payment challenges. Cross-Functional Leadership: Serve as the internal advocate for your product area, ensuring collaboration with commercial, development, legal, and operational teams for effective product delivery. Data-Driven Decisions: Work alongside the Data team to enhance visibility on product adoption and performance, utilizing insights for prioritization and enhancements. Influential Scaling: Partner with product partnerships and sales teams to promote and expand the adoption of your products.
Welcome to Adyen Adyen is at the forefront of the financial technology landscape, offering a comprehensive suite of payment, data, and financial solutions for esteemed clients, including Meta, Uber, H&M, and Microsoft. Our platform is designed for those who are ambitious and ready to achieve their goals. We foster an empowering environment where our team members can thrive, bolstered by a culture that encourages ownership of their career paths. Our driven team collaborates to tackle complex technical challenges and develop innovative, ethical solutions that accelerate business success. The Internal Communications team at Adyen is seeking a Senior Communications Business Partner to enhance our global Tech organization (Product & Engineering). Your Role: In this pivotal role, you will establish effective communication systems and create content that enhances global connectivity, collaboration, and impact among our colleagues. This position is located in Chicago, with the Internal Communications team spanning San Francisco and Amsterdam. The role demands a high level of autonomy, comfort with ambiguity, strong decision-making skills, and the willingness to travel, particularly to Amsterdam several times a year. Key Responsibilities: Act as a strategic partner to Tech leadership, crafting and executing internal communications that align with organizational priorities. Create a comprehensive communications matrix that supports global, local, and functional initiatives. Empower teams by developing scalable communication strategies that enhance, rather than hinder, their efforts. Oversee content strategy and storytelling for significant Tech events, announcements, and initiatives. Formulate communication plans that provide clarity, consistency, and drive for cross-functional programs. Simplify complex technical subjects into engaging narratives that resonate with varied audiences.
Join Adyen: A Leader in Financial TechnologyAt Adyen, we revolutionize the payments landscape by providing innovative payment, data, and financial solutions to global brands like Meta, Uber, H&M, and Microsoft. Our commitment to engineering excellence fuels our ambition to be the financial technology platform of choice.We foster a vibrant work environment that empowers our team members to thrive and take charge of their careers. Our driven individuals tackle complex technical challenges collaboratively, delivering pioneering and ethical solutions that accelerate business success.Role Overview: Group Product Manager, Adyen UpliftAs we aim to build the most customer-centric financial technology platform, we are harnessing the power of Artificial Intelligence and Machine Learning to enhance value generation for our global enterprise clients. Adyen Uplift is our AI-driven product suite that optimizes conversion rates while minimizing costs and reducing fraud, spanning from Checkout to settlement.We are seeking an experienced Group Product Manager to lead and mentor a team of impactful product managers within the Uplift division. This includes overseeing our Checkout products broadly, as well as the specific Uplift modules Optimize and Personalize, along with the Uplift Experience (UI) for our customer interface.
Full-time|$200K/yr - $225K/yr|On-site|Chicago, United States
At IMC Trading, we create cutting-edge trading tools that form the foundation of our traders' and researchers' daily operations. As a Lead User Experience Designer, you will play a crucial role in shaping how users interpret market data, analyze information, and make swift decisions in real-time. This position merges comprehensive workflow design with a commitment to delivering exceptional user experience. IMC is embarking on a pivotal reinvestment in its trading platform, reimagining essential tools, workflows, and interaction patterns from the ground up. You will be at the forefront of this transformative initiative, wielding significant influence over the platform's evolution and the integration of stellar UX across the organization. In this role, you will collaborate closely with traders, quantitative researchers, and engineers to craft interfaces that are not only fast and intuitive but also meticulously designed. The aim is to develop tools that feel instinctive under pressure, facilitate intricate decision-making, and provide an enjoyable user experience day in and day out.
Welcome to Adyen At Adyen, we are revolutionizing the financial technology landscape by providing an all-in-one solution for payments, data, and financial products for notable clients such as Meta, Uber, H&M, and Microsoft. Our mission is to empower our customers and partners through innovative technology designed for ambition. We foster an environment where our team members can thrive, supported by a culture that promotes individual growth and career ownership. As a team of motivated professionals, we take on unique technical challenges at scale, collaboratively delivering groundbreaking and ethical solutions that help businesses accelerate their ambitions. About the Customer Developer Observability Team We view our customers' success as intertwined with our own. This begins with providing an effortless integration experience for developers and partners. Our team is agile, taking full ownership of our projects from start to finish, dedicated to creating intuitive and robust technology. The Developer Observability team aims to deliver a suite of products that not only provides clarity and troubleshooting insights but also guides customers in implementing industry best practices for optimal integration performance. We are seeking a talented Software Engineer to join our team and contribute to: A full-stack team of Frontend and Backend engineers dedicated to balancing robust design with lean development, validating concepts efficiently and transitioning to highly reliable systems. Building and maintaining a comprehensive data tech stack (PostgreSQL, Kafka, Elasticsearch) that supports products like API Logs and the Developer Dashboard, delivering near-real-time insights while collaborating closely with the data engineering team to highlight performance trends and provide contextual guidance. Working with cross-functional teams to ensure a seamless and consistent integration experience for our customers. Your Responsibilities: Offer a fresh perspective on engineering practices, improvements, and opportunities. Lead complex technical projects from requirement analysis to architectural design, implementation, testing, and production launch. Collaborate closely with the product team to align on customer change scopes. Champion security, compliance, and reliability challenges.
Welcome to Adyen At Adyen, we deliver a comprehensive suite of payment, data, and financial solutions tailored for industry leaders such as Meta, Uber, H&M, and Microsoft. We pride ourselves on being the preferred financial technology platform, engineered for ambition. We cultivate an environment that empowers our teams, providing the culture and support necessary for them to take charge of their career paths. Our motivated individuals tackle unique technical challenges at scale, collaborating as a team to deliver innovative and ethical solutions that accelerate business ambitions. Position: Senior Software Engineer, Bank Payments Team The North American Bank Payments team is at the forefront of innovation within the region's core banking infrastructure. We specialize in high-volume payment methods, including ACH (the second-largest bank payment method by total volume, processing billions in payments) and EFT Pre-Authorized Debits (PADs) for Canada. Currently, we are spearheading a strategic transition for merchants to a new acquirer under Adyen's U.S. Bank license, unlocking new features and capabilities. We also oversee advanced Pay by Bank solutions, leveraging Open Banking features through partnerships with entities like Plaid for secure data sharing and direct debit initiation. Your Responsibilities: Share your insights on best engineering practices. Collaborate seamlessly across teams and time zones to drive projects to completion. Lead intricate technical projects, overseeing them from requirements analysis through design, implementation, testing, and production launch. Engage hands-on in implementation while providing technical guidance and mentorship to fellow engineers. Identify and enhance platform components to increase robustness and scalability. Develop features with a mindset geared towards large-scale utilization.
Join CGS Federal as a Senior UI/UX Designer, where you will play a pivotal role in a transformative technical support initiative for a major Federal agency.At CGS, we unite driven, talented, and innovative individuals to tackle the most pressing challenges faced by the government using state-of-the-art technology. We are looking for enthusiastic candidates who are eager to drive government innovation, thrive in collaborative environments, and possess a keen ability to foresee the needs of stakeholders. Our supportive workplace fosters professional development through diverse learning opportunities.Key Responsibilities:- Spearhead comprehensive UX design projects including research, blueprints, and system evaluations.- Oversee the planning, design, and deployment of multiple websites and applications for various clients in a dynamic setting.- Conduct thorough user research and analysis to create user-friendly web pages and application interfaces.- Collaborate with engineers and federal clients to design and implement innovative, visually appealing, and intuitive solutions for federal stakeholders.- Develop wireframes, storyboards, and site maps to effectively articulate design concepts for web and application projects.- Create scalable design assets to facilitate project teamwork and enhance creative service offerings.
