Support Partner Team Lead

Join Mable, a pioneer in Australia's healthtech sector, as we strive to make a meaningful impact on the care and support landscape. Our mission is to enhance the lives of individuals by providing them with the freedom to choose their own support workers, tailored to their unique needs.As part of the Attain Healthtech Group, we are committed to innovation and…

About KasadaAt Kasada, we are dedicated to safeguarding the internet from the threat of malicious bots. Our innovative solutions protect millions of users worldwide every day. Established with the mission to combat automated bot attacks, we believe the web should be a secure environment for all. Bad bots wreak havoc by hijacking accounts, stealing content, and overwhelming systems, resulting in significant financial losses annually. To help restore trust online, Kasada intercepts bot activities right from their first request, including those previously unseen.Our journey began in a humble shipping container beneath the Sydney Harbour Bridge, and we have since expanded globally, defending some of the most recognized brands around the world.We pride ourselves on our inquisitive nature and our willingness to explore bold ideas to tackle complex challenges. We are looking for individuals who are passionate about addressing critical cybersecurity issues while enjoying the process!Kasada presents an exciting opportunity for a leader to join our Infrastructure & Operations (IO) team, which is on the frontline of defending our customers against fraudulent and automated attacks. As the Engineering Team Lead, you will guide a talented infrastructure engineering group in the development of a scalable cloud computing platform and foundational engineering practices that are essential in our battle against adversaries. A key responsibility of this role is to empower other engineering teams while ensuring our high-traffic workloads are efficient, resilient, and cost-effective.We are searching for a “Player-Coach” to lead our IO team, managing complexities such as automation, architectural patterns, and best practices. While your focus may vary, you are expected to remain technically engaged and hands-on, while also being a people leader who shapes the engineering roadmap through innovative product thinking.

Kasada protects millions online by stopping automated bot attacks that steal content, compromise accounts, and disrupt systems. The team’s work helps limit the billions in damages these threats cause each year. By detecting both known and novel malicious bots, Kasada aims to restore trust in digital spaces. Founded in Sydney, Kasada has grown from a small local team to a global company defending some of the world’s most recognized brands. Role overview The Engineering Team Lead - Infrastructure & Operations leads the IO team from Sydney. This group builds and maintains Kasada’s scalable cloud computing platform, which supports efforts to stop automated attacks and online fraud. Adversaries use sophisticated automation and device farms, so the team’s defenses must evolve rapidly. This is a hands-on technical leadership position, combining people management with a strong focus on product outcomes and engineering strategy. What you will do Guide and mentor the Infrastructure & Operations engineering team Design and build scalable, resilient cloud platforms Promote engineering best practices and architectural patterns Support other teams to ensure reliable, high-performance, and cost-effective workloads Balance hands-on technical work with developing and managing team members Help define and deliver the engineering roadmap with a product-focused approach Requirements Experience leading engineering teams in infrastructure or operations Comfort acting as a player-coach, blending technical contributions with people leadership Ability to navigate complex automation and architectural decisions Curiosity and a bold mindset for tackling cybersecurity challenges Interest in mentoring and collaborating across teams Kasada values curiosity, collaboration, and determination in facing security challenges. The company seeks people who enjoy both the process and the results of their work.

Join the dynamic Squiz product team as we strive to develop a cutting-edge cloud-based Digital Experience Platform (DXP) that encompasses essential capabilities such as Content Management, Optimization tools, and Platform services.We are on the lookout for a Software Engineer/Team Lead who will play a pivotal role in our product engineering team on a permanent basis. The position will entail a balanced mix of hands-on coding and team management, approximately 50/50.We embrace flexibility! This role is open to candidates located on the east coast of Australia - whether in Sydney, Melbourne, or Brisbane.This hybrid role allows you to choose where and when you work, promoting a healthy work-life balance.

Role overview Feverup is hiring a Team Lead for a maternity cover in Sydney. The main focus is to guide a team, ensuring consistent results and maintaining high standards in both service and daily operations. What you will do Lead and support the team to meet established goals Promote collaboration and effective teamwork Oversee operational quality and maintain service standards Location This role is located in Sydney.

Are you a passionate and experienced leader in software engineering ready to elevate your career? Escrow.com is on the lookout for an exceptional Software Engineering Team Lead to join our vibrant and fast-paced environment!This position offers more than just a standard role; it’s an opportunity to truly make an impact. If you are a high performer with the skills and drive to thrive in a dynamic setting, and you prefer not to be micromanaged, this could be the perfect fit for you.Joining a mega-cap tech corporation may leave you feeling like just another number, while a startup might not provide the mentorship you seek. At Escrow.com, part of the Freelancer group, we are the world’s largest online escrow service, executing on a global scale with a select number of high-impact teams. This role presents an exciting opportunity to grow your team, lead technical design initiatives, and influence a global product, with tremendous potential to fast-track your engineering leadership journey.You will encounter a diverse array of engineering challenges, gaining exposure to a broad spectrum of technologies across our operations. Our cutting-edge frontend stack includes React, TypeScript, and RxJS, with code deployed to production multiple times daily.

Join Aircall, a groundbreaking unicorn and AI-driven customer communications platform serving over 22,000 businesses globally. Our mission is to revolutionize customer interactions by integrating voice, SMS, WhatsApp, and AI into a single cohesive workspace.At Aircall, we believe in empowering teams to work smarter, not harder. Our innovative AI Voice Agent automates repetitive calls, while AI Assist enhances post-call efficiencies, and AI Assist Pro provides real-time guidance, enabling our users to excel in their roles. This leads to increased revenue, quicker resolutions, and scalable team growth.With our headquarters in Paris, Aircall also boasts a robust presence in North America, centered in Seattle, along with teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product is highly valued by customers, and our business is rapidly expanding, powered by top-tier investors and continuous AI advancements across various product lines.When you join Aircall, you become part of a dynamic and ambitious team that is dedicated to product excellence and impactful execution. Here, decisions are made swiftly, and your contributions will be recognized and valued.Our Work Culture at Aircall: We are passionate about our customers, guided by data, and focused on achieving meaningful results. We prioritize ownership, continual learning, and thoughtful execution. If you thrive in a collaborative and fast-paced environment where trust and impact are paramount, you’ll feel right at home.As we evolve from a multi-product company to an AI-first platform, the complexity of our products and the expectations for conveying their value to both sellers and buyers are growing. A deep understanding of our offerings—spanning Core, Integrations, and AI—is essential for driving adoption and fostering growth.To facilitate this transition, we are expanding our Product Enablement initiatives by hiring a Product Enablement & Education Team Lead. This pivotal role will oversee the entire Product Enablement process for both buyers and sellers, combining strategic leadership with hands-on involvement in impactful enablement and educational projects. This position is crucial for ensuring our teams and customers can confidently appreciate, adopt, and communicate the full value of the Aircall platform and its suite of AI products.

At Neara, we are redefining the future of energy management. Imagine the ability to simulate and analyze the resilience of an entire power grid against extreme weather events before they happen. We are at the forefront of this innovation, employing cutting-edge machine learning technology to create engineering-grade, physics-enabled digital twins of electricity grids across four continents. This empowers asset owners to address their most pressing challenges and implement the most effective solutions across vast networks of infrastructure.Through our advanced simulations, we enable some of the world’s largest utilities to identify risks, optimize investments, and contribute to a more robust global energy future. Our team comprises passionate individuals dedicated to making a real-world impact by leveraging AI and machine learning to enhance everything from data classification to intricate scenario analyses. We have cultivated a vibrant culture of innovation where each team member takes ownership of our mission, and we are on the lookout for intelligent, creative individuals to help us expand our influence globally.As the Lead Engineer for Engineering Productivity, you will be pivotal in enhancing the performance and reliability of our development processes, ultimately improving the satisfaction and efficiency of our Software and Machine Learning engineers. Your focus will be on modernizing our systems to facilitate an AI-driven, resilient, and scalable platform.In this role, you will work collaboratively to design and implement state-of-the-art CI/CD pipelines, improve developer experience, shorten feedback loops, and integrate security and reliability into the development lifecycle. Your success will be defined by the happiness of our engineers, accelerated iterations, safer deployments, and an engineering organization that scales smoothly.You will also play a vital role in educating and empowering our engineering team with new tools and best practices, enabling them to build upon your initiatives for further scalability. Mentorship will be a key aspect of your role, fostering a collaborative and innovative environment that encourages continuous learning and personal growth.Join us at Neara, where your ideas are valued, your development is prioritized, and your successes are celebrated. If you have a results-driven mindset and are motivated to make a difference, we want to hear from you.

Location: Sydney, Australia (Hybrid, 3 days per week in office) Relevance AI develops technology that helps teams delegate complex work to AI agents. The platform allows organizations to build and manage intelligent agents, streamlining workflows and supporting collaboration and decision-making in a single environment. Clients include well-known companies such as Canva, Databricks, Confluent, Autodesk, Lightspeed, Rakuten, Aveva, Qualified, and Activision Blizzard. Relevance AI is backed by Bessemer Venture Partners, Insight Partners, Peak XV, and King River Capital. The company completed its Series B funding in April 2025 to accelerate growth in agentic automation. With headquarters in San Francisco and Sydney, the team values curiosity, collaboration, and execution. In 2025, LinkedIn recognized Relevance AI as Australia’s #1 Startup. Role overview The Senior Staff Software Engineer will join the Chat team in Sydney. This team manages the conversational interface of the Relevance AI platform, connecting users with AI agents, productivity tools, and research workflows. The Chat system relies on a scalable back-end to support real-time, intelligent user interactions. What you will do Set technical direction and lead execution for the Chat team Collaborate with product, engineering, and go-to-market teams to deliver enterprise-grade features and back-end systems Design complex systems and influence architectural decisions across teams Create solutions that shape customer experiences directly Why this role matters Engineering at Relevance AI pushes the boundaries of the AI workforce, supporting everything from individual creators to large-scale deployments. This role helps make AI more accessible, reliable, and production-ready for organizations worldwide.

Who is Quantium?Quantium stands as a global leader in data science and artificial intelligence. Founded in Australia in 2002, our diverse team of over 1,200 professionals spans 14 locations worldwide, uniquely blending product and consulting services to empower businesses in extracting value from data and analytics. We collaborate with some of the world's largest corporations to create a more intelligent and insightful future.This pivotal role is designed for a lead-level individual contributor who will work closely with the Head of Engineering to influence how engineering plans, delivers, and operates effectively at scale. Within the Technology & Delivery team, you'll serve as a Chief of Staff-style partner to engineering leadership, translating strategy into actionable plans and fostering clarity in complex initiatives. Your efforts will enhance delivery discipline, streamline operational processes, and eliminate friction, allowing engineering teams to concentrate on developing exceptional software.Positioned at the heart of engineering decision-making, you will assist Engineering Managers by identifying risks and dependencies early on, ensuring progress and impact are transparent across the organization. This role is perfect for someone who excels in uncertain environments, builds trust through technical expertise, and aims to drive outcomes collaboratively rather than through authority.How you will make an impactEnhance engineering delivery by establishing clear planning, governance, and execution processes across teams.Act as a reliable partner to Engineering Managers, alleviating coordination and operational burdens to enable a focus on people and technical leadership.Bring clarity to ambiguous projects by converting strategic goals into tangible, executable plans.Influence critical moments in engineering operations, from planning sessions to all-hands meetings, improving alignment, transparency, and company culture.Facilitate the integration and adoption of AI-enhanced tools and methodologies within the engineering teams, boosting productivity and enabling focus on high-value tasks.Identify risks, dependencies, and delivery trade-offs early to support informed decision-making.Enhance visibility into engineering efforts, helping stakeholders gauge progress, value, and overall impact.Support the engineering team during transitions, including organizational changes and evolving work methodologies.

At Neara, we're revolutionizing the energy sector with innovative technology. Imagine the ability to simulate the resilience of an entire power grid against a hurricane, all before the storm approaches. This is the groundbreaking work we do, leveraging advanced machine learning to create engineering-grade digital twins of electricity grids across four continents. Our solutions empower asset owners to identify their most pressing challenges and implement effective strategies across vast infrastructures.By simulating extreme weather scenarios and structural stress across networks, we enable major utilities to better understand risks, optimize their investments, and contribute to a more resilient global energy future.Our talented team is dedicated to making a real impact in the world, using AI and machine learning to enhance everything from data classification to intricate scenario analyses. We foster a culture of innovation where every team member is committed to our mission, and we are seeking intelligent, creative individuals to help expand this mission globally.We are currently seeking a Lead Data Engineer to spearhead the development of Neara's emerging data and integration platforms, essential for our digital twin applications.In this role, you will engage in extensive collaboration with our multidisciplinary team, including delivery, engineering, and product specialists, to meet key client needs. A robust T-shaped skill set in software engineering, data engineering, and data science is required.As an early data engineering hire, you will take on greenfield projects, enjoying significant autonomy and complete ownership of our data and integration platforms. We expect you to champion data engineering excellence, adeptly navigate uncertainties, and rapidly adapt to evolving landscapes while gaining a strong understanding of the challenges this role addresses, supported by our exceptional team.Join us at Neara, where your ideas are valued, your development is supported, and your successes are celebrated.

Role Overview Workyard is hiring a Lead Front End Engineer in Sydney. This role focuses on building and refining web applications that deliver a smooth, intuitive experience for users. The position involves close collaboration with teams across the company to bring projects from initial idea to release. What You Will Do Design and implement front-end solutions for client projects Work with cross-functional teams to develop user-friendly web applications Apply modern JavaScript frameworks and responsive design principles Guide projects through all development stages, from concept to launch Mentor junior developers and share technical knowledge Contribute ideas and improvements to ongoing and new projects What We’re Looking For Strong experience with modern JavaScript frameworks Solid understanding of responsive design Ability to lead and support development teams Interest in mentoring and helping others grow This position is based in Sydney.

Role overview Canva seeks a Lead Frontend Engineer in Sydney to shape how users interact with the platform. The position emphasizes both performance and design, with a focus on building fast, visually appealing applications that people enjoy using. What you will do Collaborate with engineers, designers, and product teams to deliver smooth, integrated features Prioritize frontend performance and keep code quality high Create new features that improve usability and visual impact Promote best practices in frontend engineering and design throughout the team Requirements Proven experience leading frontend engineering projects Expertise in performance optimization and current design standards Strong ability to work across disciplines to deliver refined user experiences

Join Airwallex as an Engineering Lead, KYCAt Airwallex, we are revolutionizing the way global businesses handle payments and finance. With our innovative platform, we support over 200,000 companies, including industry leaders such as Brex, Rippling, and Qantas, in managing their financial operations seamlessly. Our unique blend of proprietary technology and software solutions enables businesses to manage everything from accounts to treasury functions effectively.Founded in Melbourne and now operating across 26 offices worldwide, our team of over 2,000 talented individuals is dedicated to pushing the boundaries of financial technology. As a company valued at $8 billion and backed by top-tier investors, we are committed to shaping the future of global finance. If you are ready to embark on a transformative career journey, we want to hear from you.Our Ideal CandidateWe are looking for passionate builders who are eager to make a significant impact. You possess strong expertise, think critically, and align with our mission and operating principles. You exhibit humility and collaboration, taking ideas from concept to reality while effectively leveraging AI to enhance productivity. Join us in tackling complex challenges alongside exceptional teammates, all while advancing your career in the fast-evolving world of banking.About the KYC TeamThe KYC team is dedicated to optimizing our internal operations through automation and process enhancement. We develop tools and systems that streamline user onboarding and risk management, utilizing AI to boost efficiency across the board.Your ResponsibilitiesAs the Engineering Lead for the KYC team, you will be instrumental in designing and improving systems that facilitate user onboarding, automating operational tasks, and enhancing our risk detection capabilities. Collaboration with product, operations, and engineering teams is essential to deliver scalable technical solutions that drive impactful results.

Join Us at AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. Our cutting-edge infrastructure and software empower over 200,000 businesses worldwide, including notable names such as Brex, Rippling, Navan, Qantas, SHEIN, and many others, with seamless solutions for managing business accounts, payments, spend management, treasury, and embedded finance on a global scale.Founded in Melbourne with a diverse team of more than 2,000 innovative professionals across 26 global offices, we are valued at $8 billion and supported by top-tier investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital. At Airwallex, we're shaping the future of global payments and finance. Are you ready to take on the most impactful work of your career? Join us!Our Core AttributesWe seek builders with an entrepreneurial spirit who aspire to make a significant impact while enjoying rapid learning and genuine ownership. You will bring extensive expertise and analytical thinking, driven by our mission and operating principles. You act swiftly with sound judgment, delve deep with curiosity, and make decisions based on foundational principles, balancing speed with thoroughness.A humble and collaborative approach is key; you will transform innovative ideas into tangible products, executing projects from inception to completion. Using AI, you will work efficiently and tackle complex challenges alongside exceptional colleagues while advancing your career as we redefine global banking. If this resonates with you, let’s create the future together.About Our TeamThe Risk Platform team at Airwallex is dedicated to overseeing the risk associated with all our products, including GTPN, PA, Issuing, Onboarding, and Account Takeover. As the threat landscape evolves and fraud tactics become increasingly sophisticated, we remain at the forefront of risk management innovation.Our mission is to ensure the safety and security of Airwallex's products and services, establishing ourselves as a trusted partner for businesses globally. We leverage advanced technologies such as graph, machine learning, and large language models to enhance our strategies.We engage collaboratively with other teams and clients worldwide to provide a comprehensive approach to risk management.This role is based in Singapore.

Ticketek Entertainment Group (TEG) connects ticketing, live events, and digital technology to improve fan experiences around the world. The company’s brands include Ticketek, Eventfinda, TEG Live, TEG Sport, and TEG Experiences, with support from teams in Ovation, Analytics, and AI. Role overview The Weekend Team Leader for Customer Solutions and Groups manages fan support operations from Wednesday through Sunday, working 9:00 AM to 5:30 PM each day. This position is full-time and based in Sydney, New South Wales. What you will do Lead weekend customer support, delivering service through phone, Zendesk, and accessible booking channels. Serve as the key contact between weekend and weekday teams, ensuring handovers are smooth and operations remain consistent. Make independent decisions during weekend shifts to address issues and assist fans. On weekdays, work with the Head of Customer Solutions and other leaders on reporting, agency partnerships, and handling escalated cases. Requirements Experience leading teams or managing operations, ideally in customer service. Ability to make decisions independently, especially during weekend shifts. Strong communication and coordination skills to connect weekend and weekday operations. Self-motivated and able to support group objectives throughout the week. This role requires full-time availability from Wednesday to Sunday, 9:00 AM to 5:30 PM.

We are seeking a dynamic and motivated Team Manager to lead our talented team at tal in Sydney. In this role, you will be responsible for driving team performance, fostering a collaborative environment, and implementing best practices to achieve our strategic goals.Your leadership will be crucial in mentoring team members, managing projects effectively, and ensuring high-quality outcomes. Ideal candidates will possess strong communication skills, a passion for team development, and a proven track record in management.

jbhi-fithegoodguys1 is looking for a Retail Team Member to join the Sydney store. This role centers on assisting customers and making sure the store remains inviting and well-organized. Key responsibilities Welcome shoppers and offer assistance on the sales floor Guide customers to products that fit their needs Keep shelves and displays neat and orderly Collaborate with colleagues from a range of backgrounds What we’re seeking Solid customer service skills A positive attitude and genuine interest in retail Comfort working in a busy store setting Ability to work well with a diverse team This position suits someone who enjoys helping others and values a welcoming in-store experience. The team in Sydney is ready to welcome a new member who takes pride in their work.

Join Heidi Health as a Performance & Enablement Lead, where you will play a pivotal role in driving performance improvement and enabling our teams to achieve their highest potential. You will be responsible for developing strategies that foster a culture of excellence and performance across the organization.Your expertise will be crucial in implementing initiatives that enhance team capabilities and drive business success. We are looking for a dynamic individual who is passionate about enabling others, possesses strong leadership skills, and has a proven track record in performance management.