Support Program Manager

Join us to make a significant impact in the Energy & Utilities sector!West Monroe is on the lookout for a dynamic Manager to enhance our expanding Energy & Utilities practice. This position is perfect for individuals who are enthusiastic about spearheading intricate IT and OT projects and programs, fostering innovation, and providing transformative solutions for our clients in the Energy & Utilities landscape. As a Manager, you will be instrumental in steering multidisciplinary teams, collaborating with clients, and implementing high-impact digital transformation initiatives. You will act as a trusted consultant, guiding clients through the complexities of Information Technology (IT) and Operational Technology (OT) to fulfill their business aspirations.What are your responsibilities?Client DeliveryOversee the planning, execution, and delivery of intricate IT and OT programs, projects, and portfolios, ensuring alignment with client objectives, schedules, and budgets.Manage cross-functional teams, consisting of consultants, vendor teams, and client stakeholders, to deliver superior solutions.Provide insights into IT/OT integration, digital transformation, and program leadership for Energy & Utilities clientele.Identify potential risks and proactively formulate mitigation strategies to ensure project success.Leverage experience and best practices throughout the delivery lifecycle.Act as a subject matter expert in IT/OT convergence, cybersecurity, and utility operations.Business DevelopmentAssist in business development initiatives by recognizing client needs, preparing proposals, and engaging in sales presentations.Establish and nurture robust relationships with clients, serving as a trusted advisor and industry expert.Collaborate with the Energy & Utilities leadership team to bolster West Monroe’s footprint in the IT/OT domain.Practice DevelopmentContribute to the formation of methodologies, frameworks, and tools that enhance delivery excellence in IT/OT programs.Mentor and coach junior team members to support their professional growth.Stay abreast of industry trends, regulatory shifts, and emerging technologies in IT/OT and Energy & Utilities.

Are you prepared to drive transformative change?West Monroe is on the lookout for a Senior Manager to enhance our Operations Excellence practice within the Enterprise Strategy & Execution (ES&E) domain. This pivotal role seeks an accomplished transformation leader with a proven track record in spearheading large-scale enterprise technology transformations, including ERP, CRM, and HCM systems, while acting as a trusted program leader and executive advisor for our clients.As a Senior Manager at West Monroe, you will function as an engagement leader and a catalyst for growth, taking charge of delivery excellence, nurturing client relationships, and driving business development initiatives while augmenting the firm's capabilities. This position demands leadership over complex, multi-year technology programs, often in collaboration with third-party system integrators (SIs), to ensure seamless alignment between business strategy, technology implementation, and value realization.

Join us in making a significant impact in the Energy and Utilities sector!West Monroe is seeking an experienced Manager to join our Energy and Utilities Practice. Our team is instrumental in leading the transformation within the energy and utilities landscape, offering strategic guidance and implementing essential technologies for the energy transition.From your first day at West Monroe, you will have the chance to deliver impactful solutions for our clients while advancing your career through targeted professional development and ongoing education. We strive to attract top talent and challenge them to elevate our organization.Your Responsibilities:Client Delivery:Establish or lead a program management office (PMO) or oversee project execution for utility clients engaged in complex transformational initiatives.Support the Project Manager in crafting project plans, defining milestones, estimating timelines, and structuring large engagements.Facilitate business process workshops with client teams to produce business process documentation, including requirements, process maps, and key performance indicators relevant to smart grid processes (e.g., meter-to-cash).Conduct change management evaluations for utility clients embarking on significant transformations concerning smart meters and/or smart grid technologies, covering training, organizational design, and communication aspects.Manage or collaborate with a team of software/solution implementers, systems integrators, and business consultants.Contribute to the Energy & Utilities Smart Grid consulting practice by developing methodologies, service offerings, and team growth, while promoting best practices within the organization.Practice Development:Contribute to the growth and development of West Monroe's New York office from a business development and Energy and Utilities practice perspective.Champion thought leadership in emerging technologies, encompassing partnerships, go-to-market strategies, and design and implementation practices.

West Monroe Partners seeks a Director of Technology Transformation and Program Leadership to join its Operations Excellence practice in Chicago. This senior leader will work within the Enterprise Strategy & Execution (ES&E) discipline, focusing on large-scale technology transformation programs such as ERP, CRM, and HCM. The role combines hands-on program leadership with strategic advisory responsibilities for clients navigating complex change. Role overview This position centers on guiding organizations through enterprise technology transformations. The Director will serve as a program leader, working with executive sponsors and cross-functional teams to ensure successful outcomes for major initiatives. What you will do Lead complex technology transformation programs, coordinating business, technology, and change management workstreams across multiple stakeholders. Develop detailed roadmaps and value cases, outlining business benefits, cost savings, and ROI metrics for transformation projects. Advise executive sponsors by translating strategy into actionable plans and supporting informed decision-making. Drive programs to deliver measurable business outcomes through strong governance, risk management, and value realization practices. Design, establish, and lead Transformation Offices that bring together program governance, technology delivery, change management, enterprise architecture, and benefits tracking. Assess client readiness and define operational models required for complex, technology-driven transformations. Collaborate with client IT and architecture leaders to align business capabilities, application portfolios, and delivery sequencing. Direct and oversee third-party system integrators, ensuring delivery partners meet scope, quality, and timeline expectations. Location This role is based in Chicago.

Are you prepared to drive change and make a significant impact in the energy sector?West Monroe is seeking a Senior Manager with deep expertise in the utilities industry to enhance our Energy and Utilities Practice. Our team leads the charge in transforming the energy and utilities landscape, providing strategic advisement and implementing essential field and back-office technologies pivotal to the energy transition.From your first day at West Monroe, you will have the chance to make a tangible difference for our clients while advancing your career through focused professional development and ongoing learning. We pride ourselves on attracting top talent and fostering a culture of continuous improvement.Key Responsibilities:Client DeliveryLead or establish a program management office (PMO) for utility clients engaged in complex initiatives.Support or act as the Project Manager to create project plans, set milestones, and define deliverables for significant engagements.Conduct workshops to gather business process and technical requirements, resulting in process maps, requirements documentation, and KPIs for utility-related activities (e.g., grid modernization, customer engagement, operational efficiency).Oversee teams of software implementation, systems integration, and business consultants throughout project lifecycles.Contribute to the Energy & Utilities consulting practice by formulating methodologies, service offerings, and promoting a culture of best practices.Practice DevelopmentDrive the growth and evolution of West Monroe's Energy & Utilities Practice by enhancing service offerings, cultivating a positive culture, and establishing thought leadership.Position yourself as an industry thought leader by engaging in publications, conference presentations, white papers, and active participation in associations.Business DevelopmentCollaborate with clients to translate their strategic objectives into actionable projects and comprehensive proposals.Formulate work plans, pricing estimates, and risk assessments for prospective projects.Enhance client relationships by leveraging your proven track record in business development with both new and existing utility clients.

All Care Therapies is seeking a dedicated and compassionate Occupational Therapist (OT) to join our team in a fully remote capacity. As an OT, you will play a pivotal role in helping patients regain independence and improve their quality of life through tailored therapeutic interventions. We value your expertise and are committed to providing a supportive and collaborative work environment.

Join our dedicated team at GuideHealth as a Utilization Management Registered Nurse! In this pivotal role, you will leverage your clinical expertise to evaluate patient care services, ensuring optimal outcomes and adherence to best practices. Your contributions will help us maintain high standards of care and improve the overall health of our patients.As a Utilization Management RN, you will collaborate with healthcare providers, assess patient needs, and facilitate care coordination. This position requires a proactive approach to identifying and resolving issues while supporting patients and their families throughout the care process.

Are you ready to make a difference in the Energy and Utilities sector?Join our innovative Energy & Utilities team as a Solutions Architect specializing in Workforce and Asset Management. In this pivotal role, you will design and implement cutting-edge solutions that enhance asset lifecycle management, optimize mobile workforce operations, and refine capital investment strategies for utility organizations.This position is available at any of our primary Energy & Utilities offices listed or can be performed remotely across the United States.Key Responsibilities:As the Solutions Architect for Workforce and Asset Management, your responsibilities will include:Leading initiatives to refine and implement asset management processes aimed at tracking, maintaining, and optimizing utility assets (e.g., transformers, pipelines, etc.).Designing and enhancing work management processes, including planning, scheduling, and executing maintenance, repair, and inspection work orders.Architecting solutions using Enterprise Asset Management (EAM) platforms such as IBM Maximo, SAP EAM, or Oracle WAM.Developing strategies to improve mobile workforce management, ensuring field work is efficient and effective.

Role Overview Turner Townsend is hiring for a Water & Wastewater Utility Support role focused on data center construction projects in Chicago. This position supports project teams working on utility systems that serve large-scale data centers. What You Will Do Assist with water and wastewater utility coordination for ongoing data center construction projects Support project managers and consultants in daily operations and documentation Contribute to efforts aimed at improving operational efficiency and sustainability within utility systems About Turner Townsend Turner Townsend delivers project management and consulting services for clients across multiple sectors. The team works on complex, large-scale projects with a focus on quality and long-term value.

Role Overview West Monroe Partners is seeking a Security Architect with a focus on cybersecurity and IT/OT modernization. This role centers on designing security architectures that protect clients’ critical systems and data across both information technology and operational technology environments. What You Will Do Design security frameworks to address the needs of IT and OT systems Develop solutions that help clients manage complex security risks Contribute to continuous improvement in cybersecurity practices Who We’re Looking For Experience with both IT and OT security challenges A forward-thinking approach to solving complex security problems Strong interest in advancing cybersecurity strategies for diverse industries Locations Chicago Los Angeles New York San Francisco

Join West Monroe Partners as a Senior Principal in our Energy & Utilities practice, specializing in Distributed Energy Resource Management Systems (DERMS). In this role, you will lead strategic initiatives, guide clients through complex energy transitions, and drive the implementation of innovative DERMS solutions.Your expertise will shape the future of energy management, helping organizations optimize their resources and navigate the evolving energy landscape.

Are you prepared to make a significant impact?West Monroe is actively seeking a Manager with expertise in electric and/or gas Customer Information Systems (CIS) and relevant platforms and solutions to join our esteemed Energy and Utilities Practice. Our team is leading the charge in the transformation of the energy and utilities sector, from strategic advisement to the implementation of essential technologies for back office, billing, asset management, and field service that are crucial for grid management.At West Monroe, we empower our team members to make a tangible, hands-on impact for our clients while advancing their careers through targeted professional growth and continuous learning. We are dedicated to finding top talent and challenging them to enhance both our company and themselves.Key Responsibilities:Client Delivery & Relationship ManagementOversee the comprehensive delivery of utility CIS programs, encompassing system implementations, upgrades, conversions, integrations, and optimization efforts.Act as a functional and/or solution lead for CIS program implementations, utilizing your knowledge of and experience with Oracle CC&B, SAP, and other platforms.Convert business requirements into functional and technical solutions that are scalable and aligned with utility operations.

The Global Learning & Development (L&D) Program Manager will spearhead the design, governance, and implementation of IMC’s worldwide learning initiatives across various regions. In this pivotal role, you will collaborate closely with global business leaders, HR teams, and regional stakeholders to effectively translate IMC’s strategic objectives into scalable learning programs that enhance leadership skills, expedite time-to-productivity, and elevate organizational performance. Your leadership will be crucial in the collaborative development and management of a comprehensive portfolio of global learning programs aimed at addressing skill gaps and fostering future capabilities. You will be responsible for delivering tailored learning solutions that are practical, repeatable, and sustainable, ensuring they align with our global strategy and are well-received throughout the organization.

Join Minitab as a Cybersecurity Program Manager and play a pivotal role in enhancing our global Information Security Management System (ISMS). You will be instrumental in the entire lifecycle of our ISO 27001-certified program, encompassing policy development, risk management, compliance oversight, audit coordination, third-party risk management, incident response, and business continuity. Your expertise will ensure that security governance is seamlessly integrated into our business operations and aligned with our organizational objectives.

Role overview AECOM seeks a Program Controls Manager in Chicago to support delivery for major programs. This position sits at the core of project execution, coordinating activities that keep large-scale work on track. What you will do Oversee program control functions for complex, high-value projects Guide teams in managing risk, controlling costs, and developing project schedules Work to keep projects on schedule and within budget This role provides leadership and specialized knowledge that influence project outcomes from planning through completion.

Join us in making a significant impact in the energy sector! West Monroe Partners is seeking a talented and driven Senior Consultant to be a part of our dynamic Energy and Utilities Practice. Our team is leading the charge in transforming the energy and utilities sector, providing strategic guidance and implementing cutting-edge technologies that are pivotal to the energy transition. From your first day, you will have the opportunity to create meaningful change for our clients, while advancing your career through targeted professional development and ongoing learning. We are committed to attracting top-tier talent and inspiring them to elevate our capabilities.

Role Overview Guidepost Montessori is hiring for a school leadership position in the north suburbs of the Chicagoland area. This role shapes the direction of our learning community and supports the growth of both students and staff. What You Will Do Help create and maintain a nurturing, supportive school culture Implement educational programs that encourage curiosity and growth Work closely with teachers and staff to promote strong educational outcomes About Guidepost Montessori Guidepost Montessori is committed to innovative, student-centered education. Our leadership team plays a key part in building a positive environment where students and educators thrive.

As the Program Manager of Innovation at Northwestern Medicine, you will spearhead groundbreaking initiatives aimed at enhancing patient care and operational efficiency. You will be responsible for overseeing the development and implementation of innovative programs that leverage technology and data insights to transform healthcare delivery. This role demands a strategic thinker with a passion for healthcare innovation and a track record of successful project management.

Company SummaryZoro.com is a premier eCommerce platform that provides an extensive selection of nearly 12 million tools, parts, and supplies tailored for our business clients. Since our inception in 2011, we have revolutionized the B2B landscape by delivering a B2C-like experience and remain at the forefront of technological and distribution innovation. With a rapid growth trajectory leading to over $1 billion in annual revenue, we are only beginning our journey!Job Summary:The Program Manager is responsible for the comprehensive execution of high-impact supply chain initiatives, including Order-to-Cash (OTC) processes and automation. This role is pivotal in ensuring the sustained effectiveness of programs by implementing operational updates, pinpointing deficiencies, and collaborating across departments to deliver enhancements that align with our business objectives.Duties and Responsibilities:Develop and maintain an in-depth understanding of assigned programs to ensure accuracy, performance, and alignment with business needs.Identify and prioritize process breakpoints, leading cross-departmental initiatives to enhance customer experience, operational reliability, and cash flow outcomes.Collaborate with cross-functional teams to prioritize, test, and implement improvements that significantly impact key business metrics.Oversee the daily execution of Order-to-Cash (OTC) and Continuous Improvement (CI) initiatives.Champion process simplification and automation to minimize manual interventions, enhance scalability, and improve customer experience.Utilize continuous improvement principles to advocate for the adoption of automation and AI-driven solutions across workflows.