About the job
Join our dynamic team at xcellink, a leading IT solutions provider, as we expand our operations in Singapore. We are seeking skilled System Engineers who will play a crucial role in overseeing System Administration and Management activities. In this position, you will manage operating systems, system software, and hardware, ensuring a stable and secure system environment.
Key Responsibilities:
1. System and Hardware Management:
- Support and manage a variety of operating systems, including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
- Oversee system software and hardware components such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.
2. Incident and Problem Management:
- Respond to system incidents based on severity levels, ensuring service level requirements are met.
- Effectively manage high-pressure situations, identify problems, and make swift decisions to resolve issues.
- Follow incident management workflows and established procedures.
3. Documentation and Reporting:
- Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
- Provide timely and detailed reports on system performance, capacity planning, and incident analysis.
4. Collaboration and Coordination:
- Collaborate with third-party vendors, telecommunication operators, ISPs, and other service providers.
- Engage in transition planning and support the onboarding of systems and services.
5. Compliance and Training:
- Ensure adherence to company policies, information security guidelines, and health and safety regulations. Provide ongoing training to enhance skills and knowledge in system administration and management.
