About the job
About GoCardless
GoCardless is a pioneering global bank payment platform that empowers over 100,000 businesses, from innovative start-ups to established brands, to effortlessly manage their payments via direct debit, real-time transactions, and open banking solutions.
With an impressive annual payment processing volume exceeding US$130 billion across more than 30 countries, we facilitate both one-off and recurring payments, eliminating the hassle of chasing payments while keeping costs low. Our cutting-edge AI-driven technologies enhance payment success rates and minimize the risk of fraud, while our open banking integrations with over 2,500 banks equip our customers with swift, informed decision-making capabilities.
Headquartered in the UK with offices in London and Leeds, we also have a growing presence in Australia, France, Ireland, Latvia, Portugal, and the United States.
At GoCardless, we prioritize supporting you! Our commitment to an inclusive and accessible hiring process is unwavering. Should you require additional support or adjustments, please reach out to your Talent Partner — we’re here for you!
If you are excited about this opportunity, we encourage you to apply!
Your Role
As a Systems Engineer, your mission will be to enhance the technical and tooling capabilities of our front-line Operations teams, concentrating on optimizing and streamlining team efficiency. You will collaborate closely with Customer Operations, KYC and Compliance, and Internal Operations (Billing and Credit Control) to achieve these objectives.
Our Technology Stack
We are dedicated to crafting simple and dependable systems, leveraging the best technologies for each task. You will have the opportunity to work with tools such as Zendesk, Salesforce, Looker, Qualtrics, and Ruby to overcome any system limitations.
While expertise in all these technologies is not a requirement, a willingness to learn and a solid foundation in other SaaS tools will be advantageous. If you possess a diverse skill set, we invite you to apply!

