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Systems Operations Manager

CommureLehi, UT
On-site Full-time

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Experience Level

Manager

Qualifications

What You'll Do:Oversee and manage Salesforce operations, including user administration, profiles, permissions, workflows, validation rules, dashboards, reports, and automation processes. Facilitate integrations and data synchronization among Salesforce, ZoomInfo, Outreach, and other essential business systems. Monitor and enhance CRM data quality, manage enrichment processes, and implement duplicate prevention strategies. Support sales team workflows, lead routing, account assignments, and pipeline management activities. Configure and maintain sales engagement tools, sequencing logic, and activity tracking mechanisms. Troubleshoot system issues, user errors, and integration failures effectively. Develop and maintain comprehensive reports, dashboards, and KPI tracking for leadership review. Document system processes, policies, and best practices for internal reference. Provide user training and ongoing support across various teams.

About the job

At Commure, we are dedicated to revolutionizing the healthcare landscape. Our mission is to simplify healthcare delivery, creating an unparalleled experience for both providers and patients. Our expansive suite of AI-driven solutions includes ambient AI for clinical documentation, provider copilots, autonomous coding, and robust revenue cycle management systems, all designed to empower healthcare professionals to focus on what truly matters: delivering exceptional patient care.

With healthcare being a $4.5 trillion industry, where over $500 billion is spent annually on administration, Commure is leading the charge for transformation. We support over 500,000 clinicians across numerous care sites nationwide, processing more than $10 billion through our systems and facilitating over 100 million patient interactions. As we prepare for exciting new product launches and expand into additional care segments, our vision is to evolve from an innovative startup to the benchmark for excellence in the healthcare industry.

Recently recognized in Fortune’s Future 50 list for 2025, we are backed by top-tier investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, and Greenoaks Capital. With over 300% year-over-year growth over the last two years, we are just getting started. Join us in harnessing the power of AI to reshape the future of healthcare.

About Commure

Commure is at the forefront of transforming the healthcare sector with innovative AI solutions that streamline operations and improve patient care. Our ambitious goals and commitment to excellence position us as a leader in the industry.

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