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Qualifications
To excel in this role, you should possess a minimum of 6 years of experience in fraud operations or financial crime strategy. Proven experience in leading teams and driving performance is essential, along with a strong coaching mindset and exceptional communication skills. A passion for delivering outstanding results and enhancing user experiences through process improvements is key.
About the job
Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.
About Stripe
Stripe is a pioneering financial infrastructure platform that empowers businesses globally. From established enterprises to innovative startups, millions rely on Stripe to seamlessly accept payments, scale their revenue, and unlock new business opportunities. Our mission is to elevate the GDP of the internet, presenting an unparalleled opportunity for you to contribute to the global economy while engaging in meaningful work.
Join Our Team About Stripe At Stripe, we are revolutionizing financial infrastructure for businesses around the globe. Our platform empowers millions of companies, from large enterprises to innovative startups, to accept payments, enhance revenue, and seize new business opportunities. Our mission is to drive the GDP of the internet, and we have an exciting j…
Who We AreAbout StripeStripe is a premier financial infrastructure platform designed for businesses of all sizes. From the largest global corporations to the most innovative startups, millions utilize Stripe to streamline payment processes, boost revenue, and unlock new opportunities. Our mission is to enhance the GDP of the internet, presenting a unique chance for you to make a significant impact on the global economy while contributing to the most meaningful work of your career.About the TeamAs a key player in the digital economy, Stripe is committed to safeguarding our platform, users, and the wider financial ecosystem from threats. The Fraud Operations team is dedicated to proactively mitigating fraud, making it challenging and unprofitable for fraudsters. We create scalable, high-judgment investigative processes while ensuring minimal friction for users. Our work spans various products, customer segments, and markets, forming a foundational component of Stripe's risk strategy.What You’ll DoWe are seeking a dynamic leader to oversee our Fraud Operations Center in Bangalore. In this role, you will manage team leaders and senior operators engaged in critical fraud investigations and complex, high-stakes cases. You will ensure operational excellence throughout fraud review workflows—establishing operational rhythms, defining and refining team metrics, enhancing decision-making quality and consistency, and scaling processes through advanced tools and partnerships.This position requires both strategic oversight and hands-on involvement: you will remain closely connected to daily fraud activities, regularly review cases, and serve as a resource for escalation and decision-making for your team.ResponsibilitiesLead the Bangalore Fraud Operations Center, guiding team leaders and senior associates; establish clear expectations, mentor performance, and cultivate a high-judgment culture centered on sound decision-making and customer empathy.Oversee core fraud investigations and intricate cases, including escalations and urgent incident responses in collaboration with global Fraud/Risk stakeholders.Develop and maintain the operational framework for the organization: goal setting, team rhythms, SOPs, change management, queue health, SLAs, QA initiatives, calibration, and preparation for new products/markets.Define, develop, and present key operational and risk metrics for the Bangalore center through dashboards and regular updates, translating data into actionable insights and priorities.
Join Stripe as a Verifications Operations Associate, where you will play a crucial role in ensuring the integrity and security of our payment solutions. You will be responsible for processing verification requests, analyzing data to detect potential fraud, and collaborating with our team to enhance our verification processes.
Role Overview Stripe is hiring a Monetization Operations Analyst in Bengaluru. This role focuses on optimizing monetization strategies and supporting revenue management. The analyst works closely with teams across the company, using data analysis to inform decisions and improve how Stripe manages and grows its revenue. What You Will Do Analyze revenue data to identify trends and opportunities for improvement Support the development and implementation of monetization strategies Collaborate with cross-functional teams to enhance operational efficiency Contribute insights that help guide strategic business decisions Location This position is based in Bengaluru, India.
Location: BengaluruTeam: Stripe Delivery Center (SDC) – Creative Design About Stripe Stripe builds financial infrastructure for businesses of every size, from established enterprises to new startups. The company’s mission is to increase the GDP of the internet. Stripe enables businesses to process payments, grow revenue, and reach new markets. As Stripe continues to grow, so do its operational needs. Stripe Delivery Centers Stripe Delivery Centers (SDC) are centralized hubs designed to strengthen Stripe’s operational capabilities. SDC teams consist of full-time Stripe employees with access to the same tools and systems as colleagues worldwide. These centers focus on delivering consistent, high-quality work across the company. The Creative Design Team The Creative Design team within SDC develops campaigns and content for global audiences. The team crafts advertising for multiple platforms, ensuring that every visual element supports Stripe’s marketing goals and connects with users. Creative work includes both original content and adaptations tailored to different regions, honoring local cultures and languages for effective communication. Beyond advertising and web content, the team produces polished presentations and collateral for major clients and executive stakeholders. These materials simplify complex ideas and make information engaging and accessible. Whether preparing for client pitches or strategy sessions, the team delivers designs that communicate clearly and leave a strong impression. What You Will Do Design motion and visual assets that tell compelling stories across platforms Apply and evolve design systems to maintain quality and consistency at scale Document flexible design systems for use by a global team Work with marketers, product managers, leaders, designers, and partners to deliver impactful creative work Adapt creative content for different regions, respecting cultural and linguistic differences Present and explain design decisions clearly Iterate quickly and adjust designs based on feedback Who We’re Looking For Strong storytelling skills and a passion for design User-focused approach with an understanding of business needs Ability to work across a range of design styles Collaborative mindset and strong communication skills Experience with design systems and documentation Empathy and creativity that inspire others
Join Stripe as a Data Analyst and become part of a dynamic team that drives key business decisions through data-driven insights. In this role, you will analyze complex datasets, generate reports, and provide actionable recommendations to improve our services and enhance customer satisfaction.
Join Stripe as a Staff Engineer in our Infrastructure team, where you will play a crucial role in building scalable systems that power our payments platform. You’ll work alongside talented engineers to design, implement, and optimize our infrastructure to ensure high availability and performance.
About Stripe Stripe is a leading financial infrastructure platform that empowers businesses of all sizes—from renowned enterprises to innovative startups—to seamlessly accept payments, enhance their revenue, and unlock new avenues of growth. Our mission is to elevate the GDP of the internet, presenting you with an extraordinary opportunity to make a significant impact on the global economy while engaging in the most fulfilling work of your career. As Stripe expands rapidly, so do its operational needs. The Stripe Delivery Centers (SDC) initiative aims to bolster and streamline Stripe’s operational capabilities by establishing centralized hubs of excellence. Our SDC teams comprise Stripe employees, not third-party vendors, ensuring that they have access to the same high-quality tools and systems as their counterparts in other locations. About the Team We are dedicated to enhancing Stripe’s Creative Design team within SDC to effectively reach audiences around the globe. This team is responsible for crafting comprehensive advertising campaigns tailored to various platforms, ensuring that every visual component aligns with our marketing objectives and resonates with our audience. We create original creative content and localize our messaging to cater to the distinct cultural and linguistic nuances of different regions. Beyond advertising and web content, we produce high-quality designs for presentations and collateral aimed at large users and executive audiences, enhancing clarity and engagement. Our aim is to transform complex information into visually compelling designs that effectively communicate our ideas during client pitches and executive strategy meetings. What You’ll Do As an Art Director at Stripe’s SDC, you will demonstrate a passion for storytelling through design. You will utilize design systems to deliver compelling narratives to diverse audiences while adeptly expanding, evolving, defining, and documenting flexible design systems that uphold our high standards of quality and consistency. A strong user-focus, business acumen, and empathetic approach are essential. The ideal candidate will excel in a variety of design styles, clearly articulate design decisions, iterate rapidly, and collaborate seamlessly with marketers, product managers, leaders, and fellow designers. Responsibilities Conceptualize, design, and execute world-class design solutions that resonate with target audiences.
Join Stripe as a Strategy & Analytics Analyst, where you will leverage data-driven insights to help shape our strategic initiatives. Collaborate with cross-functional teams to drive impactful decisions and strategies that enhance our operations. You will be responsible for conducting in-depth analyses, creating reports, and presenting findings to stakeholders.
Join Stripe as an Accounts Receivable Analyst and play a crucial role in managing our financial operations. You will be responsible for ensuring timely invoicing, payment processing, and reconciliation of accounts. This position requires a keen attention to detail and strong analytical skills to contribute effectively to our finance team.
About Stripe Stripe is a pioneering financial infrastructure platform that empowers businesses of all sizes—from industry giants to innovative startups—to seamlessly accept payments, boost their revenue, and unlock new business avenues. Our vision is to enhance the global economy through the internet, and the journey ahead is expansive. This presents you with an extraordinary opportunity to contribute to this mission while advancing your career in a meaningful way. About the Team The Customer Success (CS) team at Stripe plays a pivotal role in driving revenue growth by assisting a diverse range of users in maximizing their potential on the Stripe platform. As part of the Customer Success Organization, we leverage data to guide strategic choices and improve operations throughout the company. Our focus is on identifying new opportunities, streamlining processes, and executing significant projects at the team level. By developing reusable data products and adhering to rigorous analytical standards, we consistently deliver outstanding results. Our work involves close collaboration with cross-functional partners to generate sustainable metrics and data models that hold long-term value. Merging payment expertise with technical acumen, we manage data pipelines and maintain key analytics assets, making complex technical concepts accessible to various stakeholders. What You’ll Do In this role, you will lead innovation by identifying transformative opportunities and creating scalable data solutions. You will refine data infrastructure and align projects with strategic objectives, fostering teamwork across departments. By cultivating a data-driven culture and establishing strong partnerships, you will contribute to sustainable growth and informed decision-making within the Customer Success and Paid Support Organization. Additionally, you will play a key role in establishing datasets and tools that enable Stripe's external teams to provide personalized content to their customers.
Join Stripe as an Operations Associate Apprentice, where you will embark on a dynamic journey to develop your skills in operational excellence within a vibrant tech environment. This apprenticeship offers hands-on experience, mentoring, and the opportunity to contribute to impactful projects that drive our mission of increasing the GDP of the internet.
Join Stripe's fast-paced team as an Operations Associate in our GTM Accelerate program. In this role, you will contribute to our mission of increasing economic access and enabling the internet economy. You will collaborate with cross-functional teams to optimize operations and support our growth initiatives.
We are looking for a motivated and skilled Bridge Operations Associate to join our dynamic team at Stripe. In this role, you will play a crucial part in ensuring the smooth functioning of our operations, supporting our teams to deliver exceptional service and solutions. You will work closely with cross-functional teams, assisting in managing processes and driving efficiency across the organization.
Role Overview Stripe is hiring a People Operations Associate for a fixed-term contract in Bengaluru. This position supports core HR functions and helps keep people processes running smoothly. What You Will Do Assist with recruitment activities Support onboarding for new hires Contribute to employee engagement efforts Maintain accurate HR records and documentation Who We’re Looking For We seek someone who enjoys working on a variety of HR tasks and cares about improving the employee experience at Stripe. The right person is comfortable handling several responsibilities at once and adapts well to change.
Location: BengaluruCompany: Stripe, Inc. About Stripe Stripe builds financial infrastructure for businesses of every size, from global enterprises to new startups. The platform helps companies accept payments, increase revenue, and pursue new opportunities. Stripe’s mission is to grow the GDP of the internet, giving employees the chance to influence the global economy and shape their own careers. The Stripe Delivery Centers (SDC) initiative strengthens Stripe’s operations by creating centralized hubs. SDC teams are made up of Stripe employees who have the same access to tools and systems as their colleagues worldwide. Creative Design at SDC The Creative Design team within SDC focuses on connecting with users around the world. This team develops ad campaigns for multiple platforms, ensuring every visual element supports marketing goals and engages audiences effectively. Creative work includes both original content and the adaptation of materials to fit different languages and cultures, so Stripe’s message reaches a global audience. In addition to advertising and web content, the team produces designs for presentations and collateral aimed at large clients and executive groups. These designs clarify complex information and make communications more engaging, whether for client pitches or high-level strategy meetings. What You’ll Do Use design systems to build compelling narratives for a range of audiences. Expand, evolve, define, and document flexible design systems and experiences. Set high standards for quality and consistency across the Stripe brand at scale. Focus on user needs and apply business insight to design decisions. Inspire empathy through visual storytelling. Work across different styles and clearly explain design choices. Iterate quickly and collaborate with marketers, product managers, leaders, designers, and other stakeholders.
Join Stripe's Financial Crimes team as an Operations Associate focused on sanctions. In this dynamic role, you will conduct thorough investigations, analyze complex data, and ensure compliance with regulatory standards to protect our platform. Your keen analytical skills and passion for fighting financial crimes will play a crucial role in safeguarding the integrity of online commerce.
Join Our TeamAbout StripeStripe is a cutting-edge financial infrastructure platform empowering businesses globally. From industry giants to innovative startups, millions rely on Stripe to manage payments, drive revenue growth, and seize new business opportunities. Our mission is to enhance the GDP of the internet, presenting you with a unique chance to make a substantial impact on the global economy while engaging in transformative work.As part of Bridge, a dynamic subsidiary of Stripe, we are witnessing rapid expansion, with a growing number of developers utilizing our APIs. Our team delivers real-time Slack-based support, collaborating closely with our internal engineering experts. We are a compact yet powerful team aiming to broaden our global reach and are excited to welcome our first Product Support Specialists in Mexico City.About Our TeamIn this position, you will directly interact with developers integrating Bridge APIs, assisting them in troubleshooting technical challenges. You will take charge of resolving intricate user issues and collaborate across departments to find solutions. Your contributions will significantly impact the growth of the Product Support operation while enhancing capacity planning, operational tools, workflows, metrics, and quality control.Your Role and ImpactStripe is launching Stripe Delivery Centers—a revolutionary global initiative designed to evolve our operational capabilities for the coming decade. We seek enthusiastic and inquisitive individuals passionate about resolving user challenges, refining operations, and driving process enhancements. If you thrive in solving large-scale problems and excel as a teammate, we are eager to connect with you!
As the Operations Manager for the Center of Excellence at Stripe, you will play a pivotal role in driving operational excellence and efficiency across our organization. You will lead strategic initiatives aimed at optimizing processes, enhancing team performance, and ensuring seamless service delivery. Collaborating with cross-functional teams, you will leverage data-driven insights to implement best practices and improve operational outcomes.
Join Stripe as a Team Lead in Risk Operations and play a vital role in safeguarding our clients' interests. In this dynamic position, you will lead a dedicated team of Risk/Partner Risk Operations associates responsible for investigating accounts to identify and mitigate risks associated with fraud and compliance with user policy requirements. Your leadership will inspire success through clear goal-setting, mentorship, and effective communication across different organizational levels. You’ll leverage your expertise to drive operational performance while fostering a culture of excellence and trust within your team.
