About the job
About Us:
Paytm is at the forefront of India's mobile payments and financial services sector. As a trailblazer in the mobile QR payments revolution, we develop cutting-edge technologies that empower small businesses with seamless payment solutions and commerce opportunities. Our mission is to uplift half a billion Indians and integrate them into the mainstream economy through innovative technology.
About the Team:
The EDC Retail team is integral to Paytm’s mission, providing merchants with the tools they need to grow and manage their businesses effectively using data-driven technology.
About the Role:
We are seeking a motivated Team Leader who will be responsible for driving the sales of EDC machines through effective channels to merchants across various locations.
Expectations/Requirements:
1. Foster an inspiring team environment with open communication.
2. Drive sales of swiping devices in the designated area.
3. Address and resolve merchant queries promptly.
4. Engage and grow the merchant base effectively.
5. Recruit and build a high-performing team.
6. Establish clear team goals and objectives.
7. Delegate tasks effectively and set deadlines.
8. Oversee daily operations and ensure smooth functioning.
9. Monitor team performance and provide regular reports on metrics.
10. Motivate team members to achieve their best.
11. Identify training needs and offer coaching.
12. Address feedback and resolve conflicts among team members.
13. Recognize and reward high performance.
14. Encourage creativity and innovative thinking.
15. Organize team-building activities to strengthen team dynamics.
Key Skills for Success:
1. Strong drive, initiative, and self-motivation.
2. Proven experience in team leadership.
3. A graduate degree is essential.
4. A growth-oriented mindset.
Why Join Us:
Joining Paytm means being part of a mission to bring half a billion Indians into the mainstream economy. Our success is built on the collective energy of our team and our steadfast commitment to customer satisfaction, making us the largest merchant acquirer in India.
