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Experience Level
Senior
Qualifications
Responsibilities
Design and implement scalable AI systems with autonomous decision-making and task execution capabilities.
Architect, design, and optimize dialogue agents with natural language understanding, context management, and multi-turn conversation features.
Develop and enhance robust search and retrieval systems for RAG implementations, including vector databases and knowledge integration strategies.
Take ownership of complex system designs, overseeing everything from proof-of-concept to production deployment.
Establish best practices for AI model integration, prompt engineering, and system reliability.
Collaborate with product teams to transform business requirements into technical AI solutions.
Create and maintain scalable, efficient data pipelines that automate data ingestion, transformation, and storage processes.
Identify performance bottlenecks and enhance system scalability.
Requirements
A minimum of 7 years in senior software engineering roles, with at least 2 years in a technical lead or architect capacity.
2+ years of recent professional experience working on AI or search systems.
Proficiency in vector search, embedding models, or optimization of RAG systems.
Strong background in distributed systems, APIs, and cloud-native AI infrastructure.
Experience with AI frameworks (e.g., LangChain, LlamaIndex) and vector databases.
About the job
Aisera, a pioneer in AI Copilot solutions, leverages the power of AiseraGPT and Generative AI to drive transformative business changes and enhance revenue through an innovative self-service model. Our AI Copilot harnesses industry-specific large language models (LLMs) to provide remarkably human-like experiences and automatically resolve requests using advanced AI workflows. With over 400 integrations and 1,200 pre-built workflows, our clients achieve more than 75% automation and a staggering 90% reduction in costs. Aisera has garnered multiple accolades, including being recognized as a Leader in the 2024 Gartner Magic Quadrant™ for Artificial Intelligence Applications in ITSM, named among FastCompany's Best Workplaces for Innovators, and awarded by Inc 5000 for Fastest Growth, among others.
The Role Join us in leading the design and development of cutting-edge AI systems encompassing intelligent agents, conversational interfaces, and retrieval-augmented generation (RAG) architectures. You will drive the technical strategy and execution for our next-generation AI products.
About Aisera
Aisera is at the forefront of AI innovation, providing robust solutions that empower businesses to harness the full potential of artificial intelligence. With a commitment to excellence, Aisera continues to redefine the landscape of AI applications in IT service management, earning accolades and recognition across the industry.
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